What first got me slightly annoyed was the lack of any parking, the only pay and display was closed for works, this isn't staffs fault though and even they were a bit miffed.
As soon as I booked in at reception I had a strong inclination of what the rest of the hotel would be like, dated, grubby and not a place I was going to eat in.
The carpets in the hallways are quite dirty and could do with a good clean, the lift doors looked like someone had spilt or 'brought up' something on them and I really didn't want what ever that stain was near my bags.... The door to my room was dirty and oily and had several patched repairs over the Yale lock where various locks had been replaced.
Well, freezing cold, I mean freezing cold. I turned the thermostat up on the radiator and lest for half an hour for the room to warm up as I was not having a shower and sitting in an icy room for an hour. After I'd walked around the sad and dilapidated town complete with fat, tacksuit wearing chavs swigging cans of lager on the streets, I now it was ok to decided to go in for a shower. The room was a bit warmer but would never get warm as the frigid air that whistled through the windows would ensure my room would remain like the inside of a cheap Beko fridge-freezer. The room was clean and the sheets on the bed crisp and white, OK, things are looking up!
The furniture was cheap and was poorly built but the bed was firm and very comfortable but the swags and tails curtains, burgandy furniture and wallpaper gave some real clues to when the hotel was furnished, somewhere in the mid 80's, my nan would have loved it!
The bathroom was probably refurbished a few years ago and wasn't too bad, clean but cracked bath, clean shower curtain and clean sanitary ware. The actual shower was a horror, the shower head sprayed more water sideways than down onto me and was just luke warm but within a minute I was boiled alive be a jet of lava cascading onto me! I reached for the cold tap but the useless and non matching crown fell off into the bath and onto may foot! RAAAAH!!! I had to leap out of the bath onto the freezing cold tiled floor and turn off the water, retrieve the mismatched tap head and start all over again...
The TV was a recent Logik flat screen sat on an old fashioned cataliver bracket that wobbled if I went near it and the TV was not fixed to the bracket in any way. The electrics were horrifying, they had plugged an extension lead into the only wall socket and the wire went inside the vanity unit and into a brass plated, surface mounted dual gang socket, the socket was mounted directly on top of the vanity unit rendering the spare port completely useless. TV or laptop? well laptop as I wanted to get some work done!
In the morning I went to the restaurant and pretty much walked straight out again, dirty carpets, dated furniture and grubby wall paper and curtains, the menu prices are very reasonable but looking at the food on offer I could see why the food is cheap.
The staff were very polite and very helpful, the staff are the jewel in the crown in what is a bit of dump, I almost felt sorry for them as they clearly deserved to work somewhere better maintained. I think that's the main problem with The Castle Hotel, apart from the dated looks and shabby furniture its the poor maintenance of the place, it looks like some old odd job man is bodging jobs just to keep the place alive.
- Official Description (provided by the hotel):
- A superb privately owned hotel situated in the town centre with 45 En Suite rooms fully modernised and tastefully decorated, with telephone, tea/coffee making facilities, T.V, Hairdryer, trouser press. etc., Excellent menu's available including a la carte evening menu, off road secure parking. Convenient for all local routes and town facilities such as law courts, civic centre. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Priceline, Hotwire, Cheap Tickets and Evoline ltd so you can book your Castle Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Castle Hotel Merthyr Tydfil, Wales