The Good: This is a very secluded, intimate resort with adequate access to enjoyment in the water. The rooms were clean. The staff was friendly.
The Bad: Because the resort is small, there are only two restaurants. The chicken my neice ordered from Iggies was not cooked all the way through. The pool is small. The beach, though not crowded, was full of seaweed and very rocky. The air conditioner was on full blast and still did not cool our room. The shower head made a high-pitched sound and did not give good water pressure. The bathrooms, in general, need updating.
The Ugly: One of the nights we stayed there, the sewage backed up in all of the toilets. Very gross!!!!! Also, I was with a large party that had small children. We booked a total of 6 rooms. I talked extensively with the staff before we arrived to insure that our rooms would be close together. Only two rooms were side-by-side and the rest of us were so spread out that we were not able to spend nearly as much time together as we wanted. It ruined our time together with family.
I was very surprised at how disappointed I was in this resort since it had some very good reviews. We will go back to St. Thomas but will definately stay somewhere else.
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- Also Known As:
- Bolongo Bay Beach Hotel South Coast
- Hotel Bolongo Bay Beach
- Bolongo Bay St Thomas
- Bolongo Bay Beach Resort St. Thomas, U.S. Virgin Islands