This is a great resort, I've stayed here on a number of occasions and will continue to stay here. The location is good, beach is great, and the food is ok. I would like to point out that the only reason I didn't like the food was due to my own tastes and nothing to do with the resort. I did want make two things clear, one is the spa has very little if any openings and two the club level isn't worth the money.
The Spa was almost totally booked with one 50 min opening each day I was there. They state that the spa closes at 8pm but all the therapists went home by 6pm which is not a good business practice. I did have a massage and it was very good, the problem is I tried to book something 3 days ahead of time and it was still "booked" which I assume means that they just weren't willing to pay for a therapist to come in.
The Club Level is a great concept but there are two big problems. The club level is the furthest rooms from the main lobby which means for the comfort of the guests they had to put another lobby near those rooms. The problem is that the Club Level is much more expensive. I would be ok with the extra cost if it were worth it, the food isn't very good at all and they only give you these tiny plates and bowls that are no more than 4 inches across. The funny thing is the peaces of lettuce in their salad are bigger than the plate so it's pointless. The food is not very good, they provide some things that are edible but nothing I can call "good food".
Despite all this I still loved my time there, the people are very helpful, the resort goes out of there way to help and the property is amazing. I recommend anyone who is staying on St. Thomas stay there, just avoid the club level.
- Official Description (provided by the hotel):
- Breathtaking natural beauty right on the beach. A bounty of outdoor adventure with perpetually perfect climate are just a few of the reasons why St. Thomas attracts the savy traveler from around the world. Everything the Ritz Carlton is famous for but raised to a higher level in these stunning private residences. ... more less
- Also Known As:
- The Ritz-Carlton Club, St. Thomas Hotel u.s. Virgin Islands
- The Ritz-Carlton Club, St. Thomas U.S. Virgin Islands