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The Ritz-Carlton Club, St. Thomas
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Savings alert! 11% below average rates

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Reviews (252)
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Reviewed November 24, 2012

My husband and I had our second honeymoon at the Ritz in St. Thomas, and it was a great experience! The service was exceptional and accommodations were top-notch. The rooms are large, well-appointed and clean. The grounds and gardens are lovely, the restaurants are good, although expensive. The service was impeccable.

Room Tip: the ocean views are gorgeous!
  • Stayed: May 2012, traveled as a couple
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Thank dunwoodytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

I loved my stay at the Ritz Carlton residences. We were there for 8 days thanks to Hurricane Sandy. Everything I needed in the kitchen and dishes were washed every day. Lots of towels and turndown service - with chocolate of course. Condo was clean and floors washed while we were out. The snorkeling is AWESOME right off the beach - on your right from the residence beach and on the left and right from the hotel beach. Incidentally, bring or rent your snorkel equipment from Red Hook - the prices are crazy at the Ritz, but you knew that. I saw turtles, rays, squid, too many types of fish, sea urchins etc. all without a taxi ride. Pools on both sides are great with big fluffy towels, ice water and well padded lounge chairs both sun and shade. We made a sand picture frame on the hotel side and it turned out great - saw a more expensive one similar on St. John. We charted one of the Nauti Nymph boats and had Captain Don (Zephyr Charters) take us to the BVI's for a day - MUST DO! Downside - they were replacing appliances in some of the condos and workmen were here and there but not in our way and the prices for the on site restaurants are crazy - forget room service - take out, cook or delivery is the way to go. Friendly staff to take us up the hill to the hotel or call a taxi.

Room Tip: If you want a two bedroom ask about the layout, there are condo's with two "master rooms" that both have ocean views.
  • Stayed: October 2012, traveled as a couple
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1  Thank Kimcooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

Wow, where has the quality of Ritz Carlton sunk to? This property is not much better than a motel 6. The rooms were nice and the view and setting was great. However the finishes, quality of furnishings, towels, amenities were below standard. The staff was just so-so. I had to ask every day for the same things like extra towels. The housekeeping service was sub par and the towel were horrible!

  • Stayed: September 2012, traveled with friends
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Thank FunTravelerForSure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2012

Service was great. Staff more than friendly. Kitchen was great for cooking meals in. Grocery store is very close. Pools, beach and food outstanding. Great water sports. Easy to park a rental car. We went on vacation to dive. We used the Red Hook Dive Shop. Outstanding shop that is very close to the Ritz.

Room Tip: I think all rooms are the same. Very nicely decorated and plenty of space. Sofa folds out to a bed as well.
  • Stayed: July 2012, traveled with family
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1  Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2012

We had an amazing time here!

Our view was phenomenal and the residences are absolutely beautiful. We rented a paddleboard and went snorkeling around the club. We saw sea turtles, sting rays and other incredible sea life not too far from shore. Most of the staff was very friendly but we did encounter a couple local staff members that did not want to be disturbed. Although, we found this to be common throughout the island. We did find it a bit rude/odd at times but assumed it was an "island time" thing.
Restaurants:
Bluewater- Incredible. Amazing!
Sails: Also amazing! Try the lobster pizza!.... (I know, right?)
Coconut cove: Just okay for us. We ordered the lobster and there was little meat in it :-(
The desserts were great though and it's a fun place to hang out if you get locked out of your residence :-) - (The system to open our door just died and they had to replace the battery).

The concierge that we dealt with, Ashley, was fantastic! She was super helpful with everything and very friendly every time!

Spa: I got a pedicure and the staff was very friendly there as well. I was hoping for maybe a foot massage or scrub since the pedi came to $70ish with mandatory gratuity and service charge.

I think that's it! :-) Overall, very happy!

If you are staying at least a week, definitely rent a car (As long as you're okay with driving on the left side of the road!) because for an active couple... well, we needed to get out every once in a while. Exploring the island is super fun! Just get lost :-)

Room Tip: If I remember correctly, we were in the Jasmine building and our room was unbelievable!
  • Stayed: July 2012, traveled as a couple
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1  Thank Méryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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