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“Point Pleasant Resort St. Thomas” 5 of 5 bubbles
Review of Point Pleasant Resort

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Point Pleasant Resort
Ranked #1 of 5 Hotels in East End
Certificate of Excellence
Milford, NJ
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Point Pleasant Resort St. Thomas”
5 of 5 bubbles Reviewed July 20, 2014

We stayed at the Point Pleasant Beach Resort for the first time 7/12-7/19/14, booked through Cheap Caribbean. There is new management at the resort but because we booked in the winter the old management company handled our check in, they are very disorganized and glad to see that the resort will now have the new management company... who are AWESOME!!! Once we checked in the new management co. took over helping us. Anthony and Aaron are great and will help with anything you need or want to do. They always had a smile and made us feel very well taken care of. Our room was more than we could hope for (B19) the views and wrap around deck were incredible. The room was very nicely furnished and had everything we could need. The resort is built on a hill so you need to be able to do steps. They do offer a shuttle around the resort and to Red Hook and local beaches. Willie and Charlie are the shuttle drivers and do a great job.
Tips and things we did.
*Sugar beach at the resort is very nice and quiet. We did a little snorkeling there. Reserve the kayaking tour through the resort 9-11am really fun.
* If you go to Coki Beach, don't go when there is a cruise ship in, very crowded. Or go early morning or late afternoon when that crowd is gone.
* Sapphire Beach is nice, walk down to the right away from the public beach, They have a nice pool and beach bar too. Good snorkeling to the right. We ate lunch twice at Panga, Loved the Conch fritters, burgers and chicken wrap
* Places we ate in Red Hook and didn't have a bad meal. Fish Trap for great seafood, Caribbean Saloon has really good steaks,
* Definitely go to St. John. Take the ferry out of Red Hook. we did 3 trips over during our week.
St. John is laid back and 75% of the island is National park.
* Once off ferry get a taxi $5. to Caneel Bay, There is a public trail at the resort to Honeymoon Beach. You can rent kayaks, paddle boards. Great snorkeling and beautiful quiet beach. (7 minute walk on a nice trail wide trail) Stop at the Caneel Bay, Sunset bar for a drink on the way back, beautiful setting.
* St. John: Cinnamon Bay Large beautiful beach. Rentals, Food... $6. taxi
* St. John: Trunk Bay, go on a day there are no Cruise Ships. GREAT snorkeling trail and beautiful beach. $6. Taxi Food, and rentals
St. John Happy hour and places we ate: Happy hour at Virgin Fire in Mongoose Junction..good apps and drinks. Had dinner twice at High Tide in Cruz Bay. 4-7 Happy Hour had the Jerk Chicken and Teriyaki Steak both were delicious.
* Beach Bar for happy hour and sandwiches and apps. On the beach in Cruz Bay. Great for sunset..fun bar great drinks..tried the drink the painkiller.(like an unfrozen pina coloda, sprinkled with nutmeg, Dangerously good! A resident has a pig that likes to take a swim just before sunset, his name is Ziggy, Really funny.
* Time the ferry back to St. Thomas right, and you have a sunset cruise. 7pm
* Take a later ferry and see the stars. Saw my first shooting star.
Had a great vacation, Point Pleasant staff couldn't have been better, would high recommend the resort.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank chrismcw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincia S, General Manager at Point Pleasant Resort, responded to this review, July 23, 2014
Thank you for the guest tips! We know that our future guests as well as our team appreciates the time you took to share your experience with us. We hope to see you sooner rather than later we will save some sunshine and a quiet spot in the sand for you!
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630 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (209)
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English first
Moore, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 16, 2014

Two days before going on our vacation out west we decided to change and go to St. Thomas. I got on line and booked a seven night stay at Point Pleasant Resort and wow are we glad we did. My wife & I had one of the most wonderful vacations we've ever had. When we arrived at Point Pleasant from the airport we were greeted in the lobby by Anthony. When we showed him our travel voucher we learned that it was booked with another management group and we had to go to a different location away from the resort to check in. It was the coldest reception I have ever experienced. After we checked in and got our key we returned back to the lobby of the resort and that was when the most wonderful week began we have ever experienced. The Aker Ellis Management team welcomed us with open arms as if we were family members they hadn't seen in quite some time. Anthony, Troy, Emma, Tessa, Vicina, Nakisha, Jackie made sure that our needs were always met. Charlie & Willie transported us places and two of the most wonderful guys you will ever meet. Then we got to know Ralph & his wife. Then our last day we finally got the privilege to meet Jeff Akers. The day that we had to leave and returned home my wife & I were hugged by several of the staff members and tears came to our eyes because there was such a wonderful friendship that had been established with this whole crew and we were going to miss them. Also, we so much enjoyed eating at the Panga restaurant on the property and fell in love with the cooks & bartenders. Staying at this resort was a wonderful experience for my wife & I and we will definitely come back. I only hope that Akers Ellis Resort Management will acquire the whole resort soon because I would rate the Sapphire management a one out of five. Definitely a wonderful place to stay in St. Thomas.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincia S, General Manager at Point Pleasant Resort, responded to this review, July 23, 2014
On behalf of the resort management team, the feeling is mutual! We loved getting to know you and all of our guests and we thank you for your positive feedback! We appreciate you spending the time to get to know us and hope we will see you again very soon! Friends made in the islands and here at Point Pleasant always seem warmer.. Please keep in touch!
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 15, 2014

Point pleasant is great. From the wonderful room to the accommodating staff, we enjoyed every minute of our stay. The price was right on point. The hotel free included all the small things that can make your trip easier, such as shuttle rides to nearby areas, beach access, and free activities. I highly recommend this place for the complete island feel.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Pocahontas1226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincia S, General Manager at Point Pleasant Resort, responded to this review, July 23, 2014
Thank you for your feedback, we love hearing that our guests found value in our resort! We look forward to being your hosts again in the future and please let us know how we can further lighten the load and add to your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 15, 2014

Our experience would certainly be rated as a 5+, meaning we were extremely, extremely satisfied. We are aware that Point Pleasant Resort has a new management group since April, 2014. We experienced an incredibly warm greeting even though we arrived late at night. Management and staff were sensitive to our needs, friendly, kind and gracious. There was a readily available shuttle to Coki Beach and Red Hook. Our accommodations were spacious and modern with a gorgeous view. We look forward to a return trip and appreciate your contribution to our glorious vacation.

Room Tip: We had a fabulous view of the ocean...ask for a view room.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
3 Thank Catherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincia S, General Manager at Point Pleasant Resort, responded to this review, July 23, 2014
Thank you for your kind words, our team humbly appreciates your feedback and looks forward to your return! We hope to make your next stay in the Virgin Islands as wonderful if not more wonderful than your last.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 15, 2014

My daughter and I traveled to the Virgin Islands for a recent vacation. We stayed at Point Pleasant Resort. Emma and Jackie at the front desk were a delight and very helpful. They always had a smile on their face as they greeted us. Anthony and Aaron were great with helping plan our activities. Anthony was our guide for our kayaking tour. He was very kind, personable and very educated about the Islands. We really enjoyed our tour with him. Charlie and Willie were amazing! Charlie was exceptionally sweet. I especially enjoyed the yoga by the poolside- the instructor was AMAZING! I have already told my friends/family about Point Pleasant. The property managers- Jeff, wife and daughter were very sweet too. All and all I highly recommend this place to stay in St. Thomas. All the staff is very helpful, nice and they made our nice very enjoyable.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Sheanana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincia S, General Manager at Point Pleasant Resort, responded to this review, July 23, 2014
We thank you and your daughter for giving us the opportunity to get to know you! Our team is delighted that you both enjoyed your stay here at Point Pleasant Resort and we all look forward to your return! Please keep in touch, we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jupiter, Florida
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed July 15, 2014 via mobile

The resort was recommended to me by a well traveled individual and the recommendation did not disappoint. UPON arrival the elevated views of the carribean and surrounding islands are breath taking. AS we descendid to our Lower water front unit B7, we were awe struck by the view from both our balcony and villa. The villa is well appointed with all amenities. The panga restaurant below sits on the water and serves traditional island food and beverages. We found it to be the best on the island
Including st johns. THE ferry at red hook is close by and the resort offers free shuttle service to red hook and nearby beaches. ALTHOUGH we spent a lot of time in St Johns we looked forward to getting back to our hillside paradise each night to relax in paradise. WE can't say enough good things about all of the staff. Thanks Anthony, Aaron and Charlie for the great service and all of the staff for such great friendly attention. HIGHLY Recommend Point Pleasant Resort!

Stayed July 2014, traveled as a couple
Helpful?
5 Thank soymike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincia S, General Manager at Point Pleasant Resort, responded to this review, July 23, 2014
We are so happy that you enjoyed your time here at Point Pleasant Resort! We agree that the views are breathtaking and we hope that you come back very soon to enjoy them with us again. We love hearing that our guests enjoyed the surrounding islands as well, they all have something wonderful to offer! We look forward to your return, please keep in touch!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 13, 2014

I can't speak highly enough about this resort. The staff was so friendly and helpful with all of our needs, we even got hugs from them when we checked out!! They felt like family or close friends by the time we left. Thanks to Anthony, Emma, Aaron, Tessa, Jackie, Nakisha, and Vicina, and Jeff in the office and Willie and Charlie for our transportation needs. We decided not to rent a car since I am not comfortable enough to drive on the wrong side of the road! We were so glad we made that decision because Willie and Charlie took us to Red Hook or the nearby beaches whenever we wanted to go. The resort is on the side of hill and has some of the most beautiful views I have seen. The villa was very clean, comfortable and perfect for the two of us. We have been to a lot of beautiful islands in the Caribbean and this is by far the best we have seen. The people are all so friendly and helpful. This was a wonderful experience for out 25th anniversary. We will definitely come back and bring the kids.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Gwynn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincia S, Manager at Point Pleasant Resort, responded to this review, July 15, 2014
Happy anniversary again from our team! It was such a pleasure meeting you both and getting to be a part of your anniversary trip! We hope that you will come back and see us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Point Pleasant Resort

Property: Point Pleasant Resort
Address: 6600 Estate Smith Bay, 00802-1325, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in East End
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Point Pleasant Resort 4*
Number of rooms: 60
Official Description (provided by the hotel):
Escape to your own private paradise at Point Pleasant Resort, operated by Akers Ellis Resort Management. Situated on a 15-acre hillside preserve, the resort overlooks beautiful Water Bay, the Caribbean Sea, and the British and U.S. Virgin Islands. Experience unmatched service from the resort's team of professionals with over 30 years of service and knowledge of the island. The villas are independently owned but attractively designed. With several room types from which to choose, discovering suitable accommodations is guaranteed. Each spacious villa features a fully equipped kitchen, A/C, cable TV, WIFI, hair dryer, iron and ironing board, and ocean views from private balconies. Guests indulge in on-resort recreation and water sports plus three swimming pools, including the very private resort middle terrace pool which has breathtaking views. We also have our own small, private and secluded beach located at the end of a short nature trail. Our activity staff also conducts weekly beach trips to Magens Bay by shuttle and to Jost Van Dyke by boat. The resort is also home to a spa and a waterfront bar and restaurant. The resort makes it easy to forgo the rental car expense. Guests are provided complimentary transportation around the resort and throughout the east end of St. Thomas. Grocery delivery is available. Point Pleasant Resort is located on the east end of St. Thomas just five minutes from Red Hook, home to the ferry boats to neighboring islands and the best nightlife and restaurants on the island. Just one mile away is the number one tourist attraction and best snorkeling beach on St. Thomas: Coral World and Coki Beach. One mile in the other direction is beautiful and peaceful Lindquist Beach. Magens Bay and Little Magens Bay beaches are located just 5 miles away. ... more   less 
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Also Known As:
Antilles Point Pleasant Hotel East End
Point Pleasant Hotel
Hotel Point Pleasant
Point Pleasant Resort St. Thomas, U.S. Virgin Islands

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