First, I'm a Marriott Rewards member with Platinum status and own timeshares at 2 other Marriott properties. One of my best friends is an owner at Frenchman's Cove. But because of my view from St. John building 1st floor, Room 611, my experience was not at all satisfactory. There was NO VIEW. There was no point in having a balcony because of the view of parked cars and the roof of another building. We couldn't sit on the balcony in the morning and enjoy the view because there was NO VIEW! We couldn't sit on the balcony in the evening and enjoy a drink or dinner and the view because there was NO VIEW!
Got home late last night, and I'm so upset, I had to write this review today. Last year while visiting Frenchman's Reef, I took the timeshare tour and made the mistake of purchasing a 4 night package to Frenchman's Cove. Never again! I was very unhappy with my view, asked to be moved, and was given the same excuse others have been given - busy season and owners get the views. Needless to say, I regret having purchased the 4 night package and I regret having wasted my vacation time. I'm disappointed in Marriott for attempting to entice me to purchase points (which wouldn't even be tied to Frenchman's Cove) by placing me in a unit with NO VIEW! If I purchased points and wanted to use them to stay at Frenchman's Cove, why would I be given preference over Frenchman's Cove owners?
I do have a couple of positives on the resort - sort of... The pool area was nice, but there were not enough pool chairs and the pool chairs really need to be replaced and upgraded. The rooms are nicely decorated, but the air conditioner is extremely loud. The lighting in the villa was bright, and the shower had great water pressure. Still there was NO VIEW!
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- Also Known As:
- Marriott`s Frenchman`s Cove Hotel Charlotte Amalie
- Marriotts Charlotte Amalie
- Marriotts Hotel Frenchmans Cove
- Marriott Charlotte Amalie
- Marriotts Frenchmans Cove
- Marriott's Frenchman's Cove St. Thomas, U.S. Virgin Islands