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“Best place on the island!”

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Marriott's Frenchman's Cove
Certificate of Excellence
USA
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Best place on the island!”
Reviewed February 5, 2014

Marriott Frenchman's Cove is a wonderful boutique style resort. It is small enough to allow easy navigation of all amenities, yet large enough to not feel crowded. We have been visiting since it opened and are always amazed at its beauty! The Cove underwent a complete renovation of the soft treatments in the villas in 2013 and they are refreshing and beautiful. Definitely a family friendly resort with lots of activities for young and old. The children's activity center is currently staffed by Meredith and Jessica who are nothing short of amazing with children. There are activities throughout the day, including water volleyball, tie dyed t-shirts, ice cream sundaes & movie night around the pool. Adults can play bingo daily at 2 pm to win bottles of rum. The Grille has a great menu...be sure to try their Sunset Salad.

Room Tip: All villas have a gorgeous view of the Caribbean!
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank STTfan-77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,413 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (436)
Date | Rating
  • English first
  • German first
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English first
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 1, 2014

Stayed at this property for a conference and am very pleased. The rooms were clean, beds comfortable and staff friendly. Only ate at the poolside grill and was typical hotel food. I arrived early prior to check in time and my room was not yet ready. I was given a pager, went to lunch and it was ready about 30 min later. Had a great harbor view. My room was on the 8th floor so the high ceilings were nice. we had a rental car and parking could sometimes be a problem. I highly recommend having a car, it is cheaper than taking taxi's everywhere. We went to a grocery store and got food to keep in our room since a fridge was included. Great pool and beach area. Wonderful stay and would return~!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank alh3772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Frenchman's Cove, responded to this review, February 4, 2014
Thank you for joining us on your recent conference trip! We are pleased your villa exceeded your expectations during your stay. We look forward to your next visit to Marriott’s Frenchman’s Cove!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 1, 2014 via mobile

Wonderful accommodations for our family!! The kitchen was even nicer than my kitchen at home! Lots of space for the two little ones to run around and play. Washer/Dryer was a major plus. The entertainment each night near the pool was just right for getting into the island groove, and yet still appropriate for kiddos. The HIGHLIGHT of this place according to my kids was the WATERSLIDE!! It's small, but tons of fun for both young & old. We must have gone down it a couple hundred times. I think it would have been a selling point for us, so we consider it an added bonus. Highly recommend this place!

We're glad we rented a car so that we could drive to Cost U Less (their version of Costco) to purchase some basic food items for a reasonable price.

Stayed January 2014
Helpful?
3 Thank DebTravelsTooMuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Frenchman's Cove, responded to this review, February 4, 2014
We appreciate your five-star review of Marriott’s Frenchman’s Cove! Our team is thrilled to hear your family enjoyed the many amenities, including the waterslide. Please visit us again on your next trip to St. Thomas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 31, 2014

What a wonderful hotel. We were upgraded at check in to a room overlooking the water. Since we were on the 1st floor we had a patio. It was a beautiful view to wake up to every morning. The resort has everything you would need. Restaurants and cafes were all awesome with delicious food. Only 1 negative is that everything is costly, so the tab builds up quickly. So be careful. The staff was wonderful, friendly and very helpful. Don't be afraid to explore the island away from the hotel and talk to the locals for getting the best deals. All in all a wonderful wedding…… and a wonderful hotel stay.

Room Tip: Ask for a room with a walk out patio on the first floor looking over the tennis courts.
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sassygCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Frenchman's Cove, responded to this review, February 4, 2014
Congratulations on your recent wedding! We are happy you chose Marriott’s Frenchman’s Cove to celebrate this special time and appreciate your positive review. We look forward to your next visit with us in beautiful St. Thomas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blooming
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 31, 2014 via mobile

Our waitress Deirdre Short was the best waitress we've ever had! I can't believe she managed to serve every one around the pool drinks by herself! We were at other bars around the frenchmans Marriott hotel and NO one came close to the service she gave us ! That woman deserves a raise! The location was beautiful, the sunset spectacular, and our waitress the best on the island!

Stayed January 2014, traveled on business
Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Frenchman's Cove, responded to this review, February 4, 2014
Thank you for your positive review of Marriott’s Frenchman’s cove! We are happy to hear your kind words for Deirdre, who made your pool experience exceptional. We will share your comments with her manager. We hope to see you again on your next trip to St. Thomas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 28, 2014

My wife and I just recently returned from the Frenchman's Cove in St. Thomas, and already wishing we could go back. Along with the amazing views, nice rooms, and friendly service, there was tons of things to do around the hotel. The Adventure Center kiosk by the pool helped us sign up for night kayaking, which turned out to be one of the best experiences we had in the islands. These kayaks have a clear polymer bottom (made from the same type of polymer used in jet fighter windows, so totally safe), and LED lights that illuminate the ocean floor beneath you. It was easy to see all the way to the bottom, and we saw a green sea turtle, sting rays, huge sea urchins, many types of fish, tons of coral, a rare spotted eagle-ray, and an ancient sunken cannon. The kayaks were light, and easy to maneuver. Our guide Chris was extremely friendly and accommodating, as he guided us through coves along the banks and showed us historical Danish fort remains and other points of interests. We actually met the owners of the Adventure Center the next evening, who were also very friendly, and they told us about the other activities they offer, such as snorkeling and even a water-powered jet pack. We had a great time, can't wait to go back.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sean_and_Tracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Frenchman's Cove, responded to this review, January 31, 2014
Thank you for visiting Marriott’s Frenchman’s Cove! We are thrilled you had a great time on the night kayaking tour. It is also great to hear your resort experience exceeded your expectations when it came to service and luxury accommodations. We look forward to your next stay with us in beautiful St. Thomas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 27, 2014

I read so much about the Marriotts Frenchman's Cove on the Service that when I arrived I had expected it to be bad, but not so the staff was more than helpful the service was great - We ate at ever restruant on the premises great friendly service, I couldn't believe I read so much negative stuff about the service here. The maids, The Bartenders, The Wait staff everyone was just so nice. I felt it necessary to say this after we read so much bad stuff. Now the Marriott it self was nice, but seems to be in some repair work. The bed was pretty uncomforable, but the resort as a whole was beautiful.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kel242014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Frenchman's Cove, responded to this review, January 30, 2014
Thank you for your Tripadvisor review of Marriott’s Frenchman’s Cove! We truly value your positive feedback and are glad our team exceeded your expectations on your recent stay. Please visit us again on your next trip to St. Thomas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott's Frenchman's Cove

Property: Marriott's Frenchman's Cove
Address: 7338 Estate Bakkeroe, Charlotte Amalie 00802-3011, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Charlotte Amalie
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Marriott's Frenchman's Cove 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Marriott`s Frenchman`s Cove Hotel Charlotte Amalie
Marriotts Charlotte Amalie
Marriotts Hotel Frenchmans Cove
Marriott Charlotte Amalie
Marriotts Frenchmans Cove
Marriott's Frenchman's Cove St. Thomas, U.S. Virgin Islands

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