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“Best Hotel in St. Thomas”

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The Green Iguana Hotel
Certificate of Excellence
Gasport, New York
1 review
“Best Hotel in St. Thomas”
Reviewed May 14, 2013

This was our second stay at this wonderful jewel of a hotel. Location is perfect as it is in walking distance of many shops, restaurants, and the vendor market down on the waterfront. Rooms are clean and comfortable. Great WiFi and TV as well. Very cozy and beautiful courtyard for sitting and enjoying the foliage and views. Property managers John and Gwen are fantastic hosts who really do make you feel like family. Their warm nature make you feel right at home. I can't say enough about the two of them as they make your stay special. Whenever I travel to or through St Thomas, this is where I will stay, period.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TechGuy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Gwen P, Manager at The Green Iguana Hotel, responded to this review, June 17, 2013
We enjoyed having you and your group stay with us! And we know where Gasport NY is, having been in the Buffalo area many times with friends, of course that was life before St. Thomas! Thank you for the gifts, especially the Anchor Bar Wing Sauce!
We enjoy having Guests like yourself stay with us! You are welcome back to our "home" at any time! See you next year!?!
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407 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Grand Rapids, Michigan, United States
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 10, 2013

We absolutely loved our time at the Green Iguana! We stayed for a day on each end of our trip to St. John. We stated in a balcony room (H2?) the first night and in a room with a large window the other night (A6?) Both rooms were spotlessly clean and the bed was very comfortable. The rooms were quite large as well. Being able to sit outside on the balcony or see out the wall to wall window out over the harbor made it an even better experience.
The location is ideal- the property is situated on a hill just a short walk (up the 99 steps) from town. A taxi ride from town isn't too expensive but we had no trouble with the walk. The view is spectacular. The property feels private, as you can sit outside in the garden area (making you feel like you are away from town), but is actually very conveniently located. The area also appears safe, as we ended up walking/driving by some of the other guesthouses we had seen online and the GI is in a much nicer area. You have to utilize common sense as far as safety on the island but the guesthouse is very secure.
The managers, John and Gwen, add another element to the experience. They are knowledgeable, friendly, and helpful. You can see their passion for what they do. They appear to have taken on their role as managers without hesitation and are working hard to improve an already fabulous guesthouse.
I would highly recommend the Green Iguana!

Room Tip: Both rooms were wonderful! Each had it's own charms!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Gwen P, Manager at The Green Iguana Hotel, responded to this review, May 16, 2013
H2 and A6 are two of our favorite rooms as well! You are right the view from the balcony of H2 (and the balcony itself) is beautiful! A6 gives you a view like no other! And of course if your room does not come with a balcony, there are many areas around the gardens you can enjoy as well! We love that the location of The Green Iguana is right in the middle of the island, making it easy to get anywhere, including the other US islands and the BVI!
Congratulations on your engagement, we hope to see you again for your honeymoon! A life time of happiness is our wish for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macomb, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 6, 2013

We had the pleasure of staying at the Green Iguana both before and after a chartered sail in the BVI. Gwen and John were great hosts providing us with pickup at the airport and a wonderful tropical banana frozen drink upon arrival. The rooms were exceptionally clean and well maintained, with a nice balcony overlooking the bay and city. The location was great as a short walk down the 99 steps took us right into the center of the city. There was a nice manicured garden area in which we sat one evening enjoying our meal on the picnic table with wine we were able to purchase from the office. Snacks were readily available as well.

Room Tip: Room with a balcony to enjoy the spectacular view.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lou s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Gwen P, Manager at The Green Iguana Hotel, responded to this review, May 16, 2013
Traveling from the airport to islands hotels can be confusing, and we are happy to arrange to have a local taxi service meet you at the airport! We are so happy you were able to enjoy the gardens! We love them too! We enjoy caring for the plants and our housekeeper enjoys making arrangements for our Guest Rooms from the clippings! Remember the barbeque grill is available for Guests to use anytime! Thank you for finding us! We are looking forward to your return to St. Thomas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Canyon, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 6, 2013

You can't stay anywhere that feels as close to home as the "Green Iguana"! Always clean with the best beds you can stay in after sailing for a couple of weeks. This is our 9th stay and as usual, we received outstanding service from Gwen & John.
We travel all over the world, and I don't know of another hotel that has the hands on as those two do......willing and ready to help you out.
My husband had a medical emergency during our stay of which John swooped us up and took us to the emergency room and returned later in the day to pick us up.......try getting that service anywhere else!
We're truly appreciate everything you've done and will see you before and after our sail again next year!
Thanks again!
Sue & Dave
You won't be disappointed.....we never have been!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Gwen P, Manager at The Green Iguana Hotel, responded to this review, May 16, 2013
We are so sorry your husband had to be taken to the hospital for medical treatment, however that does happen from time to time, especially with Guests who are divers. It is fortunate we are just a 5 minute drive to the hospital on St. Thomas! Becoming ill or injured while on vacation is traumatic enough without having to wait for a taxi. We happy all turned out well with you! Thank you for your company and we sincerely look forward to next year! Take Care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redondo Beach, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 1, 2013

Forget the standard touristy hotels and experience The Green Iguana. Spacious rooms, interesting layout, spectacular views and managers Gwen and John, who make you feel right at home. From a happy hour welcome, to arranging transportation, to restaurant recommendations, to the care care they give to the property and the guests, the experience is a breath of fresh air!

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jeannine535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Gwen P, Manager at The Green Iguana Hotel, responded to this review, May 2, 2013
We love Guests who travel with friends! Your group was wonderful to Host! Even though you all arrived at separate times to meet here for your Caribbean Adventure! What a wonderful way to begin a vacation or holiday! It was a pleasure to serve your group and we hope to see you again in the very near future! Take Care!
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Newtown, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 30, 2013

The hotel is owned by new owners, John and Gwen, who just moved in about a year ago (according to Gwen). They are very nice, laid back and are very helpful with recommendations. The views from the rooms are great - overlooking the town and water. But here are some things to consider: if you decide to walk from town to The Green Iguana you will find that the hotel is at the top of a 99 step staircase. If you take a taxi it is $5 per person from hotel to town. The rooms are in need of updating. The bathroom sink in our room was crawling with small ants in the morning. When you turn the water on the lights dim! ...and don't turn on the water in the sink when someone else is in the shower. The floors and walls were very dirty - nothing a good scrubbing and coat of paint couldn't take care of. The beds were comfortable, but one was a bit squeaky. The room was spacious and has a fridge and nice seating area with a TV. There are signs posted everywhere with a lot of instructions. John offered to get us a taxi early in the morning to the airport, but it never showed. John and Gwen seem to be having the time of their lives, but don't seem to be taking the hotel business very seriously.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DeAnnDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Gwen P, Manager at The Green Iguana Hotel, responded to this review, May 5, 2013
We apologize the room you rented showed signs of our busiest time of the year! There were a few quick turnarounds just before your arrival. The heavy traffic areas you photographed needed a solvent stronger than we like to use on quick turnarounds, but we assure you our housekeeper cleaned and sanitized your room before your arrival. Also your vacation coincided with the Island's Carnival celebration which keeps the taxi drivers very busy! While we have no control over their pricing, you can negotiate fares before you enter the taxi van. I have emailed information to you to file a complaint with the VI Taxi Association against your driver from town and for the no show pick up the next morning. Please remember to include the taxi van number when you make your complaint with them. I believe we explained the "No Luggage On Beds" request sign when you checked in, that is for your protection as well as ours and our future Guests. Since the implementation of that policy well over 10 years ago, we have not had a problem with the transfer of certain bugs that may have gotten into your luggage during your flight. We enjoy our position here at The Green Iguana Hotel, and we take her care and maintenance very seriously. You were welcome to join us and other Guests in the gardens that evening. The camaraderie between management and Guests is one of the many things that kept us coming back to The Green Iguana Hotel year after year, until we were finally hired as Resident Managers. As Resident Managers (not owners) we apologize you were not totally satisfied with your accommodations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington Beach
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 29, 2013

This hotel is in a great location, just a few minutes from the airport, the ferry dock, and the town of Charlotte Amelie, where there is lots of great shopping. We were greeted upon arrival by the most friendly couple, John and Gwen, who are the managers, but you would think they were the owners by their attention to detail and the way we were greeted. They are very proud of their hotel. The room was large with a large bathroom, and there was an awesome view of the city. Also, the air conditioner worked great. We went to dinner at a restaurant up the hill that John and Gwen recommended, and it not only had great food, but one of the most awesome views of any restaurant I've been to. Gwen ordered the taxi for us. John and Gwen also treated us to a happy hour upon our arrival, and we all laughed and had fun, as with old friends

Room Tip: Some rooms are up the outdoor stairs, so if you can't walk well, let then know and they will put...
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John-Gwen P, Manager at The Green Iguana Hotel, responded to this review, May 2, 2013
Thank you so much for your great comments! We like for all our Guests to leave feeling they left the home of a family or close friend! During our Carnival season we do prefer to arrange your taxi service for you, just to be sure you have a great driver! We have a great relationship with a few of the services on St. Thomas and know they serve our Guests promptly and fairly. Please come back to see us, and enjoy more Caribbean Adventures, soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Green Iguana Hotel

Property: The Green Iguana Hotel
Address: 1002 Blackbeards Hl, Charlotte Amalie 00802-6732, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #2 of 13 B&Bs / Inns in Charlotte Amalie
Price Range (Based on Average Rates): $$
Number of rooms: 9
Official Description (provided by the hotel):
The Green Iguana Hotel offers superb amenities with the comforts of home. The Hotel is centrally located within a 5 minute walk to the Town Charlotte Amalie, and 15 minutes by taxi from the airport. The Hotel has the perfect combination of harbor views, downtown shopping, museums, and great restaurants, ferry transit and beautiful Caribbean Sunsets! Enhanced by the service of the resident managers to answer questions, guests are treated like family. In October 2013, The Green Iguana Hotel began operating on Renewable Solar Energy. ... more   less 
Also Known As:
The Green Iguana Hotel St. Thomas, U.S. Virgin Islands

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