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“Loved everything!!!”

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Emerald Beach Resort
Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Loved everything!!!”
5 of 5 bubbles Reviewed October 26, 2013

I got married here and it was the wedding of my dreams! Linda, the hotel coordinator, was very hands on and she made sure we had a wonderful day. The decorations were extremely beautiful and the hotel itself is gorgeous. The food was great, the rooms are clean, and the staff was friendly. I don't have any complaints and I would definitely stay here again. It's also reasonably priced. You can't beat that!

Room Tip: All of the rooms have a nice view! Choose one higher up away from the palm trees, if possible to get...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsChallenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusEmeraldBeach, Manager at Emerald Beach Resort, responded to this review, November 23, 2013
It was definitely my pleasure to welcome you and your guests to Emerald Beach Resort for your Recent Wedding! I enjoyed working with you and being a part of your Very Special Day! I am thrilled that you enjoyed your Wedding Day and staying at our wonderful Resort! Emerald Beach Resort can't be beat for location, quality, service and value! I look forward to welcoming you and your guests back to Emerald Beach Resort, maybe for your First Anniversary!!

Best Wishes

Linda Mason
Sales and Events Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,667 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (319)
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English first
San Marcos, Texas
2 reviews
5 of 5 bubbles Reviewed October 26, 2013

I just can't say enough about the friendly, helpful staff at this lovely resort on beautiful St. Thomas, USVI! Although the facility is gorgeous, situated on beautiful Lindbergh Bay, with each room having a fabulous view of the water and the beach literally right beneath our balcony, it was the staff who made our week long stay so wonderful! Every person there, from the front desk agents, to the housekeeping staff, to the wait staff and bartenders and Bethany, the woman who runs the gift shop and helps to plan excursions...each and every one of these people truly understands that they are in the business of hospitality. All of these lovely people made my friend and I feel that we were welcome and that our comfort and enjoyment was very important. The room was clean and comfortable and had everything we needed: mini-fridge, safe, tile floor, comfortable beds, large plasma TV (which we never once turned on), plenty of clean towels, beautiful island art on the walls, and most importantly, a balcony with table and chairs overlooking the beach and bay. The property is on a beautiful beach with good snorkeling on the rocks and reefs, and also has a nice pool with a waterfall. It also has a great Tiki Bar right on the beach with excellent bar food and cocktails, and very friendly bartenders. The front desk has beach towels available for guest use and was always available to answer questions about attractions and transportation. The location is right next to the airport but we rarely heard plane noise and never at night. It was quiet and peaceful. It is also within walking distance of a mini-mart and larger grocery store, quite handy if you are staying a while for stocking your room with snacks and drinks. The room was an excellent value and I would recommend this property to anyone looking for a great beach vacation at a good price.

Room Tip: All rooms have a balcony overlooking the bay and beach. There is no elevator. If mobility is an is...
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnneOT204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westhampton, New York
Level Contributor
4 reviews
4 of 5 bubbles Reviewed October 25, 2013

I do some work on St. Thomas, and I like staying here. I've taken my wife and she likes it too. All the rooms and the bar and restaurant overlook the beach. They have free wireless internet. I noticed some minor updates since the last time I was there - new flat screen tv's and new fixtures in the bathroom. It's right next to the airport. There's no shuttle. It's a really short cab ride. This time I walked from the airport like the flight crews do - about 10 minutes.

Room Tip: 3 floors - no elevator. I ask for the 1st floor, which is right on the beach, because I don't w...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
83 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed October 22, 2013

Great room with view over the water. Odd location right next to the airport might put some people off but there are few flights and once in the hotel you never think about it. Rooms are very clean and well maintained.

Service is very good which is unusual on St Thomas. Internet worked very well and they had a Managers reception the night I was there. Had dinner which was very good quality.

It is close enough that if you have light luggage you can actually just walk to the hotel from the terminal. A little way from Downtown but basically there is nothing to do there anyway so just enjoy the beach here.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luischable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McLean, Virginia
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed October 17, 2013

I have been staying at the Best Western Plus Emerald Beach Resort for six years in a row during my yearly trip to St. Thomas. It is right on the beach (Lindbergh Bay), rooms are plentiful, and I find the staff to be quite friendly. I think it is the best value of any of the other hotels in St. Thomas that are on the beach. Many others are quite expensive, making me not want to stay anywhere else.

There is a restaurant on premises that serves a satisfying breakfast, and also has lunch and dinner menus, along with a beach bar. The rooms are not particularly fancy but are cozy and spacious. Every room has a balcony that looks onto the beach.

Only downside-- make sure to bring your bug spray as the area, like most in the VI, can have its share of mosquitos!

Room Tip: Higher rooms have a better view of the beach, although be prepared to walk up the stairs!
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank curlysue41382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusEmeraldBeach, Manager at Emerald Beach Resort, responded to this review, November 23, 2013
It is always wonderful to hear from our Repeat Guests who continue to be a part of our Emerald Beach Family! We love having you stay with us year after year! From our wonderful location, our beautiful views, our fabulous dining options, to our friendly customer service; we strive to offer our guests the best quality and service at a Great Value! Thanks again and see you next time!

Sincerely,

Linda Mason
Sales and Events Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Acworth, Georgia
Level Contributor
170 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed October 16, 2013

Fantastic location - on one of the nicest beaches in St.Thomas, still very close to the airport and only about 5-7 minutes away from Downtown.
The restaurant& beach bar offer great service and tasty food.Enjoy a lovely meal while admiring the sunset (you can take great pictures).
The beach offers lounge chairs and umbrellas and lost of shade from the palm trees.If you really need to access the internet (I would not suggest as you might be on vacation, right?) there is Wifi that is accessible both inside the hotel and on the beach.

Room Tip: All rooms are great as they all have breathtaking water view.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Magdalena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

DH and I spent one night here on our way to St. John. The view from the rooms (3rd floor, building 3 to be away from the beach bar) was breathtaking. We just sat on the beach when we arrived mid-afternoon, then retired to our room to look at the beach and ocean some more (15 feet away from our room!)

It is *right* next door to the airport, i.e. you can walk if you want, but since STT only has a few flights (maybe 5?) during the daytime hours, the noise was not a problem at all. If the airport gets busier in coming years, that could be a noise issue, but fine for now.

Parking was easy and free, and front desk staff was great. They provided directions to specific restaurants we asked about (forget a GPS, no street signs in STT or STJ.) They also allowed us to check in early once our room was ready. Early check-in was really important to me, as I hate to leave my bags sitting in an office area where anyone could access them on their way from the restroom. A locked closet for baggage hold would make me more comfortable, though I understand there isn't always space for that.

Now, for the few minor negative points:

Regarding wifi: it is not wifi, but WIRED ETHERNET in the rooms. The only place they have wifi is in the front office (maybe some of the closer buildings can access that router, but we couldn't on iPhones.) If I was staying here longer than a night, I might bring my spare router and set it up in the room.

The rooms were bright and airy, but need some finish work done. The sliding balcony doors don't close correctly or completely, the freestanding faucet for the basin sink was *very* loose, and there were some caulking issues in the bathroom. If they want to put me up at the hotel, I would be happy to come remedy those problems in all of their rooms for free!

There is a sweet, but probably ownerless, kitty on the property that I would love to see fed and cared for at the resort. I wish I had brought some kitty food because it was nice to have an escort to our room, and I'm sure he keeps any mice issues at bay.

One final note: There are no microwaves in the rooms, which is a shame, as there is plenty of space to add them. So if you want to warm up your coffee or croissant, you are out of luck. Also note, there are no bottle openers anywhere except the beach bar (the front desk does have corkscrews for wine.) If you bring a six-pack of Corona to enjoy on your balcony, be sure to bring your own opener!

Overall, it was a nice place and we would stay here again.

Room Tip: Third building, third floor, room farthest away from the bar for view and quiet! (Fourth building wa...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LBee123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Emerald Beach Resort

Property: Emerald Beach Resort
Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Charlotte Amalie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 
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Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands

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