The hotel is only a block from the ferry to Tortola and within a couple blocks of a few restaurants and many shops. Do NOT arrive early and expect your room to be ready. Arriving from Tortola early, I attempted to check into the room about 12:00. Not ready. A guy that walked in after me was rather dramatic with the clerk stating he specifically asked to have his room available early. It wasn't. I left, returing at 3:00. Not ready. Finally, at 4:30 when I returned it was ready.
I planned on eating at the outside restaurant on-site. They begin serving at 6:00 p.m., so I thought I would have a pre-dinner cocktail at the adjacent bar. After 15 minutes with no one behind the bar counter, I asked a waiter if those of us at the bar could get a drink. He said the waitress was 'in the back' and would be out soon. He gave me a menu. After another few minutes, I walked out. I'm surprised their management allows the poor service to have a negative impact on their revenue source.
The room itself was fine although the TV was an older style with much static on most of the channels.
- Official Description (provided by the hotel):
- The Windward Passage Hotel is truly your bargain in paradise. We are perfect for business travelers and the ideal choice for short stays and shopping trips. Centrally located, overlooking the picturesque Charlotte Amalie harbor, we are within walking distance of the major downtown shopping district and an even shorter walk away from the ferry and seaplane docks for transit to nearby islands. Transfer to the beaches is convenient for all our guests, so they miss out on nothing on our tropical island. Our Ocean View Rooms boast a breath-taking view of the harbor and our staff is courteous and friendly. We are constantly updating and improving our facilities to serve you better. You are welcome to stop by and pay us a visit. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Windward Passage Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Charlotte Amalie Holiday Inn
- Holiday Inn Charlotte Amalie
- Windward Passage Hotel St. Thomas, U.S. Virgin Islands