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Frenchman's Reef & Morning Star Marriott Beach Resort
GreenLeadersGold level
Reviewed September 5, 2013

Beautiful resort with "all-inclusive" options and exceptional service. The check-in times and front desk operations could move more quickly, but once checked-in, everything is taken care of. Great food, pleasant and friendly staff, great beach at Morningstar with surf/swim rentals and beach activities. Rum punch buckets will ease you through your day. Iguanas snack on french fries near the poolside bar. Plenty of activities and excursions available. See the concierge service to get "hooked-up" before going into town.

Room Tip: choose the villas for more privacy, or Morningstar to be right on the beach
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  • Stayed: February 2013, traveled with family
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1  Thank BillLiddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this reviewResponded September 12, 2013

Thank you for taking the time to share your review highlighting the service you received. I like your description of the resort style as “casual elegance”. From the rum buckets to the staff and beach, it sounds like everything we offer fit your idea of vacation perfectly. Thank you for staying with us!

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3,124 - 3,130 of 4,422 reviews

Reviewed September 4, 2013

Event overal went extremly well. Im a event planner and the staff was very helpful. I along with my group really enjoyed our meeting. The island was wonderful. The food was very good and we stayed for a entire week. I would recommend this resort to others.

  • Stayed: December 2012, traveled on business
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Thank cottonl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this reviewResponded September 12, 2013

Thank you for recommending Frenchman’s Reef for groups and events. We’re delighted to hear your entire group’s expectations were exceeded!

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Reviewed September 4, 2013

from the service! to the room, view, infinity pool, restaurants and all around we absolutely loved this hotel and plan to be back soon! it was a great experience and really made us feel like we were on a vacation!

  • Stayed: October 2012, traveled as a couple
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Thank Acar7145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this reviewResponded September 9, 2013

Thank you for your outstanding review! Keep your eyes open for specials right here on our TripAdvisor page! Come back soon!

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Reviewed September 4, 2013

We visit here every year as it is paradise, has everything a vacation could want. There is a boat from the dock to town every half hour. Everyone is so friendly & do everything to make your stay special. The island has so many beautiful beaches & wonderful snorkeling reefs although there isn't any need to leave the Marriott as their beach is perfect

  • Stayed: February 2013, traveled with family
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1  Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this reviewResponded September 9, 2013

Thank you for this kind review. We are honored to have won your confidence year after year with our amenities and service! I am glad you mentioned our ferry as well. The resort ferry to Charlotte Amalie can be very convenient. It is also a great option for those that choose not to rent a car. We hope another trip brings you back to St. Thomas soon.

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Reviewed September 3, 2013

I Wanted to share a horrible experience that my wife and I suffered on our anniversary vacation. We went to downtown to get her shopping on, came back and found that our room attendant left our door open! Anyone could have walked in and taken her clothes and bags, I pads! Thank god we walked in and found this before anyone else. This was the worst experience I have ever had in a Marriott! The head of house keeping had no empathy for her teams negligence or even wanted to take accountability for her teams failure to make us feel secure. I felt violated, and that gold membership means nothing to the staff her at Marriott! I was funny that yesterday My wife and I were thinking of buying a 5,000 point ownership program here, I will take my business to a competitor.

  • Stayed: September 2013
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2  Thank Miamor13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this reviewResponded September 9, 2013

Thank you for your feedback. Please accept my apology for the mistake and also the communication failure you experienced. This is not a typical response and we would like to follow up. The safety and security of guests are the top priority at Marriott. If you would be so kind to send an email to sttfrexperienceteam@marriotthotels.com and reference this review, we can be in direct contact. We hope to have another chance to win your loyalty!

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Reviewed September 3, 2013 via mobile

We traveled with a huge group and my husband and I stayed at the Morning Star and loved every minute of it we were steps from the beach and food. We took the shuttle service when we went to the big hotel. Everything was wonderful. St Thomas is one of my favorite places to be on vacation.

  • Stayed: February 2013
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3  Thank Stacey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this reviewResponded September 9, 2013

We didn’t want you to leaver either! Next time you visit, plan to have another great experience at Morning Star Beach Resort! We have finished our updates to that part of the property and it is looking better than ever. Hope to see you soon!

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Reviewed September 3, 2013

It is beautiful there, Staff very helpful, clean. Spa is great.Good resturante Coco joes on the beach is great for lunch. Pool has a great view of the ocean. . Try and get a two storie suite out of this world.

  • Stayed: January 2013, traveled with friends
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1  Thank kbwhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this reviewResponded September 9, 2013

Best vacation! We love to hear that as well as your many compliments highlighting the service, cleanliness, spa, restaurants, pools and views. We look forward to your next visit!

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Additional Information about Frenchman's Reef & Morning Star Marriott Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Price Range: $312 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Frenchman's Reef & Morning Star Marriott Beach Resort 4.5*
Number of rooms: 453
Official Description (provided by the hotel):
Surrounded on three sides by stunning Caribbean ocean views, Frenchman's Reef & Morning Star Marriott Beach Resort combines modern luxury and the unique Virgin Island style of St. Thomas. Our US Virgin Islands hotel in St. Thomas features clean, crisp large guest rooms with flat screen 50" TVs. Experience new resort features including an infinity pool, children's splash zone, adult infinity pool with bar; and private spa pool. Our Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private spa pool with cabanas. Aqua Terra is one of three restaurants at Frenchman's Reef which features spectacular views of the Charlotte Amalie harbor. Our mission is to host you brilliantly... To make your every event and stay with us unforgettable and effortless. Come visit us at Frenchman's Reef & Morning Star Marriott Beach Resort and discover the most luxurious vacation destination in the US Virgin Islands. ... more   less 
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Also Known As:
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas, U.S. Virgin Islands

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