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Frenchman's Reef & Morning Star Marriott Beach Resort
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Reviews (4,423)
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1,688
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3,942 - 3,947 of 4,423 reviews
Reviewed July 1, 2012

Stayed here for five nights to celebrate my 50th birthday with my husband. We are Elite members. Checked in at the elite desk when we arrived. Great welcome...very nice staff, including the "happy punch" woman. Delightful! The staff was very accommodating - eager to please. Renee at Adventure Center was very helpful. Malentine, our waitress at Terra Aqua restaurant, was very good and we loved her! Loved the pools...Manny at the swim up bar was excellent, great memory and great service. Coco Joe's restaurant staff - great! Expect high prices for meal and the okay meals. Best meals we had were off property (room with a view). We did The Cat sunset dinner cruise.....and they ran out of food! So we went hungry. The only negative about our room was the bed was not comfortable....we like a soft bed. Room was clean, roomy, updated and had a gear balcony. We will return....pools are great and the staff is very helpful and friendly. It meets and exceeds the Marriott Standard. Would give all star rating but the lobster at terra aqua wasn't so great and our bed was uncomfortable.



Stayed: June 2012, traveled as a couple
3  Thank KindaPickyfromOkla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Happy Birthday! We’re happy to hear we exceeded your overall expectations! The specific staff members you mentioned (which we greatly appreciate) will be recognized for their service success. Thank you for your loyalty to Marriott and for choosing Frenchman’s Reef to celebrate your birthday! We hope to see you again on the islands!

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Reviewed July 1, 2012

Loved this hotel and resort. Restaurants offer a variety of different types of food, buffets are unique and tasty, staff was very friendly and accommodating. The Adventure Center excursion service right in the lobby simplified the sightseeing and excursion planning process so much! It is a great feature of the hotel. The view cannot be beat, the water taxi to town is a great asset, and the plethora of iguanas provide such amusement. Rooms are beautiful and comfortable. It is a large resort grounds, but a pleasant and beautiful walk to anywhere you want to go. We will definitely return to this hotel and to St. Thomas again! We were extremely happy with all aspects of service, beauty, amenities, excursions, and our overall experience. We recommend this location highly!

Stayed: June 2012, traveled as a couple
3  Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Thank you for your many compliments! We will be sure to let the Adventure Center staff know they are doing a great job! Planning a future trip? Look for specials here on our Triapdvisor page and be sure to call the resort ahead to let us know you are a returning guest!

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Reviewed July 1, 2012

Fantastic location, clean, and very beautiful. Fhe adventure center help to plan fun activities.
Would definitely recommend

  • Stayed: June 2012
    • Value
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    • Service
1  Thank carolannw90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Thank you for giving your feedback and recommendations!

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Reviewed June 29, 2012

I booked this hotel because I was looking for a place to fully relax, under the sun - with a drink, and also enjoy some water sports. After spending over a week in Puerto Rico partying with family, doing all the touristy things.. oh boy, I just needed a vacation from my ‘vacation’.
This was a great choice; I got to do all I wanted and more. The hotel is a bit far from some things, but I really didn’t care to go anywhere. We did go to St. John for a day at the beach, which was pretty AMAZING, just like I remembered from my first visit years ago. The staff went far and beyond to accommodate us, service was incredible and our room was nice, clean and very comfy. I really recommend this hotel to anyone and, yes, I would go back! Thank you, for such a perfect stay.

  • Stayed: June 2012, traveled as a couple
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4  Thank Besitos22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Thank you for your wholehearted recommendations! Like you, many guests choose us because we have all you need for a fabulous vacation right on site. We hope to provide another equally outstanding and relaxing experience on your next visit!

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Reviewed June 28, 2012

This Hotel and Staff exceeded our expectations. It was a dream come true! Many thanks to Michael Love, Jonah, and the front desk young woman that checked us in. All of the staff welcomed us with all of the hospitality of home. We cannot wait to return! Morning Star Beach Resort was awesome!

Room Tip: An ocean view room is definitely the way to go!
  • Stayed: June 2012, traveled as a couple
    • Value
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4  Thank djonwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Congratulations and thank you for sharing your special time with all of us!

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