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“consistent and always smiling”

Sunset Grille - Secret Harbour Resort
Ranked #18 of 266 Restaurants in St. Thomas
Certificate of Excellence
Cuisines: American, Seafood, Steakhouse, Contemporary
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Restaurant details
Good for: Scenic view
Dining options: Breakfast, Late Night, Delivery, Outdoor Seating, Reservations
Reviewed August 9, 2013

We stayed just up the cliff from here at Blue Serenity, so this was the closest place to most easily go. Shout-out to a great team to include Devin, Brian, Erika and Nick! Special "holla" from our oldest daughter to "Mr. Sideburns."
They remembered us every time our family came in, greeted us with sincere smiles and served up a consistently great menu of grub and libations!

1  Thank Tara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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577 - 581 of 792 reviews

Reviewed August 7, 2013

Had a reservation for our family at 7:00, arrived at 6:55 and told, I'm sorry but we're expecting two other large groups who also have reservations for 7:00, "you'll have to wait".

Should have realized it was a bad omen.

Finally seated, needless to say the other groups were a no show. In fact, it never got busy.

Took 45 minutes to get served, by the end of the evening we were all looking at each other saying, "We paid this much for such a poor experience, wow!"

Food was good, prices were comparable to Havana Blue, service was ridiculously slow.

If you don't mind waiting for your food, and it's just two of you, go for it.
Otherwise, I'd say pass on this one. They charge way too much to be that slow!

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2  Thank ShermanDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas K, General Manager at Sunset Grille - Secret Harbour Resort, responded to this reviewResponded January 10, 2014

We want to thank you for taking the time to comment on your experience here at the Sunset Grille at Secret Harbor in St Thomas. Sometimes we do not execute as well as we would like to, for that I apologize to you personally. Reviews like this are the life blood of a business, although we want to minimize them, knowing it is essential for our success.
If there is anything I can do to make your next visit special please ask.
340-774-7874. We look forward to seeing you again in the future.
We appreciate your support.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013

Very disappointing dinner tonight at Sunset Grill. The service was extremely slow, ridiculously expensive and mediocre. Management should revert back to old model for this restaurant.

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2  Thank Clare H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALynes03, General Manager at Sunset Grille - Secret Harbour Resort, responded to this reviewResponded August 10, 2013

Dear Clare H,
Thank You for taking time to respond regarding your recent experience at Sunset Grille. First and foremost I must begin by apologizing for your less than perfect evening with us. The circumstances surrounding your group of 7 are unfortunate and I am so sorry the wait for your food ruined what should have been a stellar experience. We did have a technical glitch with our printers and your groups lamb entree did not print to the kitchen resulting in the table waiting for that dish. While this is no excuse it is a problem that has since been rectified. These types of situations give us an opportunity to find weakness or deficiencies and areas where we can improve to prevent similar situations. Again I'm sorry it happened with your group. I had hoped Brian the floor manager treating all of you to dessert would have helped alleviate any frustrations. If we can have the opportunity to win back your trust please do not hesitate to try us in the future so we can show you how we continually "Wow" our guests.
Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

My family and I decided on Sunset Grille for our last night on St. Thomas and it was an absolutely amazing dining experience. From the view, atmosphere, food and staff, we could not have asked for a better experience. The food was so fresh, service simply amazing and looking out over the ocean was a perfect way to end our trip. Highly recommend this for anyone!

Thank Kelsey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALynes03, General Manager at Sunset Grille - Secret Harbour Resort, responded to this reviewResponded August 10, 2013

Dear Kelsey T,
Thank You for taking the time to comment on your experience with us at Sunset Grille. I am so glad you and your family had such a great memorable last night on island. It was a pleasure serving you and visiting with your group of fellow North-westerners. Stop by on your next vacation and let the staff know you say hello.
Happy Trails,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

We had our wedding reception here and Jessica was very helpful with planning the whole thing. When we got there, everything was set up beautifully. My guests were very comfortable and RAVED about the food which was delicious. The painkillers were a hit - they were the best drinks we had all vacation. I highly recommend Sunset Grille!

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Thank Brandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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