Our stay at the Two Sandals got off to a bad start when we accepted the offer for an airport pickup. Instead of the routine meeting procedure where the driver holds a sign with your name on it in the airport reception area, our instructions were to please stand by two flagpoles across from the baggage claim area and watch for a silver Yaris to drive by. Willing to go along, I sent an email that I would be wearing an orange shirt so I could be easily recognized. So out the baggage claim area and across the street to stand beneath the two flagpoles, which by the way, is not a well lit area at 8 pm. And there my wife and I stood waiting for a silver Yaris to drive by. After waiting some time, I spotted a small silver looking car that was parked along the curb some distance away. We carried our luggage back across the street and when near the car I asked a man standing near it if he was from the Two Sandals and he replied that he was. Still not quite comfortable with the situation, I asked him if he worked at the Two Sandals, and his reply was "sort of". I thought the response was quite peculiar when I later found out that he was the owner Jun. So into the Yaris with my wife, luggage, Jun and Lucy, the dog. Since there were only three seats, Jun held Lucy on his lap while he drove. Along the way, Lucy proceeded to throw up all over Jun and at this point, I didn't know whether to laugh or cry. After our arrival at the Two Sandals, Jun immediately asked for an ID and a credit card. Not exactly what had been our customary greeting while staying at many other B & B's in the Caribbean. But wiling to go along, I asked Jun if the charge would be in US dollars? This question had become automatic for me after 3 weeks of island hopping where often due to exchange rates it maybe better to pay in the local currency rather than USD. I guess Jun thought I was being funny because his reply was "Mexican Peso's" which I thought was rather rude. His next response to my question as to how soon one should call a cab to be picked up at 7:40 am the next morning was "I don't own the cab company". You would think the owner of a B & B would have a clue as to how to advise a guest on calling a cab. Not exactly the welcome we are accustomed to receiving at a B & B. We stayed in the Malibu Room because it sounded that their best room. When we looked into the bathroom, there was a floor lamp standing in the corner with an extension cord running on the floor to an outlet in the bedroom. The light on the ceiling and the wall outlets in the bathroom did not work. When I asked Helen the next day about the bathroom lights being out, she said that they would have to tear into the wall to fix it. I also asked Helen if we could have two drinking glasses for the bathroom, she agreed to provide them but when returning from a day of activities, none were provided. Since we had to leave early the next morning to catch the 8 am ferry to St. Johns, Helen was gracious to put a hard boiled egg and a freshly cooked muffin in a bag for us. She also gave us breakfast to go on our last morning due to an early plane departure. The Malibu Room is a nice room with private deck with a nice view of the Red Hook Harbor. The mirror in the bathroom is over the toilet which required one to straddle the toilet if you want a close look in the mirror. A window is over the bathroom sink which I think was how the mosquito's were entering the room. To operate the sink stopper you had to reach under the sink to push in up or down. There was not a soap dish or dish of any kind in the shower, which was another oddity in a very odd bathroom. The room walls are not well insulated for sound and noise from the road traffic was very noticeable at night. In addition, the neighborhood rooster seemed to begin crowing at 4 am each morning. Other than at the morning breakfast, we never saw Jun or Helen. In fact, during our three days at Two Sandals, we only saw one other couple who were eating breakfast with us during the only morning we ate breakfast there. No lively interaction with other guests as one normally experiences at a B & B, especially around breakfast time. The walk to Red Hook via a shortcut across the Two Sandals property requires walking for about 100 yards along a congested and narrow road with lots of traffic before reaching a sidewalk on Smith Bay Road. We did it in the daylight, but I would not recommend it when it is dark. The taxi to Red Hook charges $5/person for a one-way trip. During a conversation with Jun, he said he had a degree in finance and was involved in several business enterprises on the island. I was left with the opinion that Jun is not a good fit for the hospitality business. Helen, on the other hand, although she was pretty much invisible during our stay, seemed to be the gracious and helpful host you expect at a B & B.
- Official Description (provided by the hotel):
- Two Sandals - Bed & Breakfast is located in the beautiful East End of St. Thomas, U.S. Virgin Islands. It is the perfect place for a family trip, a romantic getaway, or short-term rental. The property overlooks American Yacht Harbor in Red Hook and boasts spectacular views of the Caribbean Sea, including the neighboring island of St. John. ... more less
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- Also Known As:
- 2 Sandals By The Sea Inn - Bed & Breakfast
- Two Sandals By The Sea Hotel St. Thomas
- Two Sandals By The Sea Inn - Bed And Breakfast
- Two Sandals By The Sea Inn - Bed & Breakfast St. Thomas, U.S. Virgin Islands