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“adequate for the price”

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Sunset Gardens Guesthouse
Reviewed March 3, 2013

The hotel has a great view of the harbor and is close to the airport. The lady at the office is very friendly and helpful. The hotel is inexpensive for St. Thomas. The room itself left a lot to be desired-- no bugs as other reviewers have noted but a strong smell of roach spray that couldn't be ventilated away. It has the feel of an old motel badly in need of updating. It has a tiny balcony from which to watch the goings on in the city and harbor below, with lots of roosters to announce the morning. We didn't try to pool but it looked fine to me. I would consider this place again for an overnight stay but not for anything longer.

  • Stayed: February 2013, traveled with friends
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1  Thank wag228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 - 44 of 68 reviews

Reviewed November 7, 2012

We went there on late October and had such a pleasant time!!!It was like the 5th time in usvi but the first time staying at Sunset Gardens. If you want a real island vacation come here. There is so much lush tropical surrounding you through out the property. Location Service and general hospitality makes this place shine. We booked early and got a room after one of our friends stayed there, Will be back

  • Stayed: October 2012, traveled as a couple
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3  Thank Joan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

We loved Sunset Gardens! Our room had best view in the world. The owners and staff of this small hotel are wonderful and so helpful... The Sunset Gardens Suites is relatively inexpensive for St. Thomas, and provides the kind of small-hotel service we love. The pool is nice, and the balcony of the rooms are really relaxing. The manager is very friendly and takes care of you very well.

  • Stayed: August 2012, traveled as a couple
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2  Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

We booked this hotel directly through the hotel when we found them online, but were not sure what to expect since there were some good reviews and some not so great.  Here's the bottom line: Amazing Views! The hotel is located on a hill up Crown Mountain Road in Charlotte Amalie, about 5 min drive from airport and 8 min drive to the main shopping center downtown.. The room we stayed in had  views of the both harbors.. Try to rent a car to get around the island to save on Taxi fare. The rooms have nicely equipped kitchens and have several channels on flat screent tvs.  staff is friendly.

Room Tip: Let hotel know in advance if you have have extra guest coming in so they can accommodate comfortably
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  • Stayed: August 2012, traveled with family
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1  Thank Jane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

My family and myself moved to St. Thomas and stayed at Sunset Gardens during our transition. We lived as luxurious as possible for our budget, with a private balcony, pool, WONDERFUL view, internet, a grill that we used almost every night, and dish network! The property manager, Deb, was AWESOME!!! She took care of every need and always had a smile on her face! Thanks Deb for making our transition easier :D

  • Stayed: August 2012, traveled with family
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Thank renee s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debora S, Manager at Sunset Gardens Guesthouse, responded to this reviewResponded September 12, 2013

I am surprised that you did not send an additional review after we addressed your concerns and you calmed down.

The issue with the TV was non-existent - Working Properly. The Issue with the Dogs barking was over a half mile away, and it was obvious to even yourself that the owner arrived from home and put the dog out. The AC worked perfectly, just had not gone into the bedroom. Came in a Taxi cab and drove through the parking lot.

I know that you were very tired, and I apologize that you were unable to get the rest you desperately needed upon arrival.

** I would just like it known that all complaints were unfounded and apologized by the guest. He had a very long travel day and was extremely tired. He did get some rest and enjoyed the stay thereafter.

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Reviewed August 25, 2012

Neglected maintenance. Barking dogs. No parking. No A/C. At least it's been painted and the counter person was helpful. Ancient Chinese Proverb: 'He who expects nothing, is never disappointed'. Don't expect too much! This place is cheap for good reasons.

Room Tip: Pay more for a decent room somewhere else, and enjoy your stay.
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  • Stayed: August 2012, traveled on business
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1  Thank anonymous147405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2012

Let me start out by saying that my husband and I travel a lot and have been to many places. The first problem that i we came across is the false advertising the website provides. The rooms look NOTHING like the website shows or describes. They fail to mention the the only room that has AC is the bedroom, therefore the TINY "living room" is blazing hot and humid. The second MAJOR issue we found was that the room had roach droppings on the bed, and we did see 3 live roaches. When we complained about that to the front office, she said "oh those are water bugs and are common"........uh, NO THEY ARE NOT WATER BUGS, THEY ARE ROACHES!!!! Save your $$$ and move onto your next choice. This place should NOT be called Suites. They are NOT SUITES, they are crappy rooms.

  • Stayed: August 2012, traveled as a couple
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2  Thank yoal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunset Gardens Guesthouse

Address: 11 - 4 Contant | Crown Mountain, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #24 of 28 Specialty Lodging in St. Thomas
Price Range: $181 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sunset Gardens Guesthouse 2.5*
Number of rooms: 16
Official Description (provided by the hotel):
Offering fabulous views of the Harbor you can only get from being on Crown Mountain, this guesthouse offers free off street parking, a shared community pool with deck and grill, as well as free WiFi. Each of the simply furnished suites at Sunset Gardens Guesthouse include a fully equipped kitchenettes with kitchenware, a stove with oven, small fridge. Rooms also feature a Flat-Screen satellite TV. Some rooms offer Sofa/Bed and Private Balcony, and others offer a shared balcony. Coin-operated laundry facilities are available 24 hours a day. The nearest supermarket is 1.2 km away while Downtown Charlotte Amalie where you can shop or enjoy the walking tour is 3.2 km from the property. Pistarkle Theater is 8 km away, Mangrove Lagoon is just 12 km away, while Hassel Island is 5 km from the property. Cyril E. King Airport is a 10 minutes' drive away. ... more   less 
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Also Known As:
Sunset Gardens Hotel St. Thomas
Sunset Gardens Guesthouse St. Thomas, U.S. Virgin Islands

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