I'm not sure if I'm permitted to submit this type of review, but I'm going to give it a try. Several months ago I made reservations with Cottages by the Sea for May 2009. The reason I put our stay date as Augst 2008 is because the TripAdvisor form required a date, so I put the date of this experience. Yesterday I had to email and inform them that we would be unable to make the trip and asked them to cancel my reservations. I heard back from them quickly. They were very gracious and agreed to refund my deposit . . . no questions asked. To me, this is an important aspect of how a property treats it guests, so I wanted to share this. If we reschedule our trip to St. Croix in the future, Cottages by the Sea will be our destination.
- Official Description (provided by the hotel):
- Established in 1949, Cottages by the Sea is a family owned and operated, beachfront, boutique hotel, located just south of the town of Frederiksted on the island of St. Croix in the US Virgin Islands. Our goal is to provide our guests with a quiet, friendly, relaxed, truly authentic Caribbean beach vacation. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com and Hotwire so you can book your Cottages By The Sea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Cottages By The Sea Hotel Frederiksted
- Cottages By The Sea St. Croix/Frederiksted