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“A Surprise Gem” 4 of 5 stars
Review of Chenay Bay Beach Resort

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Chenay Bay Beach Resort
3.0 of 5 Resort   |   East End Rd, Route 82, Christiansted 00824, St. Croix   |  
Hotel amenities
Ranked #6 of 16 Hotels in Christiansted
Orlando, Florida
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A Surprise Gem”
4 of 5 stars Reviewed July 29, 2014 via mobile

This resort was a pleasant surprise. The beach was fantastic and I loved snorkeling near the beach. One day I counted 20 different species of fish. The cabins were small but comfortable and kept very clean. Though the place was changing ownership staff did everything to keep us happy. We extended our stay from 7 days to 10 days. Make sure to get cabin near beach. We did not like our first cabin and they moved us near beach which we loved.
This place is very simple but peaceful.
I definitly would recommend.

  • Stayed July 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
7 Thank Anita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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374 reviews from our community

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Panama City Beach, Florida
Level Contributor
225 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 14, 2014

that´s very pretty place alike close to the beach people very nice there very good in the summer great for music nice town very nice resturant go for walk to the beach pkay gof go to the gym make great workiout

Room Tip: las suites en las esquinas son más grandes y soleadas
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank carmen409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 28, 2014 via mobile

It pains me to give this place only a three but the status of the facilities and the staff really bring the place down. Perfect beach and the room was really good but the bar/ restaurant was in desperate need of some new paint and a carpenter. The staff simply existed and were really of little help in recommending places to go or eat. We did meet the soon-to-be new owners who said that changes were coming so here's to hoping!

Stayed June 2014, traveled as a couple
Helpful?
3 Thank Ross P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring Hill, Tennessee
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 26, 2014

First the bed was the absolutely worst bed I have ever, and I mean ever encountered in any of my travels.
The first night they had issues with the cisterns so we had no water for bathing,
Move the next day to another unit. Which was a good thing because overnight, the room was invaded by these little centipede looking critters.
Maid told me that they were only an issue in the "Uphill" rooms, and since we were moving, they should not be an issue. and they weren't, unless you were in one of the "uphill rooms" and the other rooms were full.
From the first day, internet was iffy at the first room, all they have is wireless, and some rooms have coverage and some do not.
On the 2nd day, lost all internet, this was a WORKING trip for me so not having internet, when it was part of the package I agreed to made my life much harder.
When talking to the desk, they said the only guy who could fix it was "Up North" ( The U.S.) and would not be back for another week... That's B.S.
Fix it!
Will not be staying here again, and would recommend that you not do so either.
I will say that the staff was very friendly, even if they could not fix any of the issues I had.

Room Tip: Try a different hotel, but if you must stay, one downhill, closer to the pool is best
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  • Stayed May 2014, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank Dennis7046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Christiansted hotels

New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 18, 2014

I stayed at the Chenay Bay beach resort for 6 days in May 2014. I had did my research an was hoping it wasnt as bad as described. I stayed in a bungalow number 9, it was mildly renovated but the king bed was horrible. We were basically sleeping on coils. the resort itself is pretty much dead which is why I stayed there needed some peace and quiet, so rent a car. The resort also has renters living there. As for the island itself there is not much to do but plenty of bars. Driving around was a little depressing and groceries were very expensive but alcohol and cigarettes are cheap.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank Diana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
103 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed May 14, 2014 via mobile

Something has definitely changed here at this perfectly located resort and not for the better! Such high potential seems to be going down the tubes. The staff are friendly and helpful but advertised services are lacking. The pool was dirty everyday I was there, feral cats who are starving will pester you incessantly, beach was below average with the loungers filthy and broken, some cottages appear to be rented out to groups well over limit, questionable ladies walking around dressed inappropriately and even the time share owners I spoke with are very frustrated with the direction this place is headed. I remember nice family oriented gatherings on Friday / Saturday nights with live music and cordial atmosphere with high quality food- no more... This place appears to be abandoned and under disrepair. I was thinking about buying a week here before my trip but would not waste my money.

Stayed May 2014, traveled solo
Helpful?
4 Thank caribbeanfruit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York area
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 12, 2014

Stayed here for a week with my friend May 3 thru May 10th. We had a great, newly done bungalow with a kitchen, iron board, etc. The room was very clean and had a queen and king bed, so with one bed, i can imagine it would appear to have more room. it was just what we were looking for. someplace quiet, peaceful, without the usual trappings of a large hotel, like expensive drinks, outrageous prices and crowded beaches. one day the manager brought us a fresh mango and few minutes later a worker brought us a freshly opened coconut. that would never happen at a big resort. we enjoyed sitting by the ocean, on one of the lounges provided. there was never more than 10 people sitting at the beach so it was quiet, and nice and great to read at. they also have a pool that had some leaves in it (so not a big deal people) but was a little too warm to be as refreshing as going in the ocean. but the surrounding area was clean and nice. please understand that the place is not fancy and it does show its wear and tear, but the manager is doing her best to maintain it. her employees have worked for her on an average of 10 years each and enjoy working there and is reflected in their attitude which is friendly and helpful and kind. the restaurant had some simple things, that were very good, and the beer and wine or whatever you wanted was ice cold. we enjoyed meeting a local electrician that answered all of our questions about the people and customs of st. croix, without hesitation. we also enjoyed swimming with three little local kids, and meeting their mother. they were polite and fun and truly enjoyed the sea. at 5:30 pm the turtles pop their heads up while feeding and i can imagine that with a free snorkel, which the hotel provides, you could see them easily, as they are only 15 feet off shore. their is a beach and a place to go for a walk on the beach, and both were clean. i found no problems with this place at all. not only did i not find any problems, but am most likely going to go back at another time with my husband. there are many things to do on the island, and we paddle boarded and took a snorkeling trip, all reasonably priced. we also rented a jeep and we would seriously, if you are the type of person that needs to be sure where they are driving (we were not, and enjoyed the adventure of trying to find places) to get either a GPS or a map that is NOT from the rental car agency and it is vague and small and half of the roads are not on it.
i highly recommend chenay bay and would return. its location is great, not too close to town, not too far, with dining choices abounding. i loved this place, and i have been to many beach resorts, but i enjoyed the individual attention, getting to know the locals, and the fun of setting off on an adventure without any idea where we would end up. also, the air conditioning in the rooms are fantastic, and cool off the room immediately.

Room Tip: there are some that have ocean views. our room was near the lobby so we were able to get a strong wi...
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank SophieNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Chenay Bay Beach Resort

Address: East End Rd, Route 82, Christiansted 00824, St. Croix
Location: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Christiansted
#6 On the Beach Hotel in Christiansted
Price Range (Based on Average Rates):
Hotel Class:3 star — Chenay Bay Beach Resort 3*
Number of rooms: 50
Official Description (provided by the hotel):
Nestled on a hillside overlooking the Caribbean Sea Chenay Bay Beach Resort is only 3 miles from Christiansted. Guests revel in the privacy of their West Indian style cottages with kitchenettes and front porch. Amenities include an outdoor infinity edged pool, hot tub, tennis courts, and direct beach access. Savor the flavors of the Caribbean, enjoy tropical drinks at Mahi’s beachfront restaurant, and bar at Chenay Bay Beach Resort. ... more   less 
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Also Known As:
Chenay Bay Beach Hotel Christiansted
Chenay Bay Beach Resort St. Croix/Christiansted, U.S. Virgin Islands

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