The resort has the feel of a small resort and is a quiet getaway
We stayed in a rooftop suite in mid July 2013. Paying the extra for a suite is worth it for the extra space.
There are four rooftop suites (two on each building).
There are tile floors throughout the unit.
The rooms utilize 110V electricity, so no issues for US visitors
The bedroom and living room have air conditioner units and ceiling fans while the rest of the unit is not air conditioned. The air conditioner in the bedroom works well in addition to the ceiling fan
A sitting area with a wicker table and chairs and a pullout couch are provided
King size bed in bedroom was very comfortable (firm), pillows were very soft (not firm)
There is no deadbolt on the entry door or the doors to the porch/beach, only a simple knob lock
Master bathroom has large walk in shower and toilet area with a separate area with a small amount of counter space and sinks. There is no bathtub. The shower is large enough for two people
Bottled water is not provided at the resort. The tap water is stated as being okay to drink and is filtered seven times. We rarely drank the tap water on the island, but when we did it had no ill effects on us.
There is an exhaust fan in the bathroom. The toilet is a very powerful flusher.
A safe(compartment in a wall) is provided in each room in the closet. The locking mechanism is flimsy (like from a filing cabinet).
There is a credenza with multiple drawers and a separate closet space for hanging clothing
A hair dryer, ironing board and iron are provided in each room
Hangers are provided in the closets.
Ceiling fans are present. All windows are screened or louvered to allow for breezes.
A coffee maker, coffee grounds, small refrigerator, silverware, glasses and coffee cups are provided. Paper towels were not provided
The wireless network worked okay. WIFI would go in and out in the evenings and did not work on the porch. WIFI was much better in the bathroom and near the main lobby. The lobby/restaurant area is the best area for WIFI and people do gather on couches to utilize it. There is a computer provided for guest usage in the lobby/restaurant area and the café. However connection to some web addresses is very slow and times out.
Television in bedroom is a flat screen about 40 inches sitting on a credenza. Reception is non HD and is intermittent. It can be frustrating when watching something and coverage goes black.
The curtains on the patio doors are not large enough to cover the entire door but do a good job of blocking out light for the area they do cover in the evenings
The walls between rooms are not soundproof. We heard various conversations in other rooms
The maid services did an excellent job every day, but we did have some issues with not receiving hand towels and wash clothes two days in a row. Walking or calling to the front desk solved the issue quickly. There are “Privacy” and “Service” door hangers, but they will clean the room with you sitting on the porch/patio area.
Beach towels and snorkel equipment can be obtained in the lobby
Soaps, shampoo, conditioners bottles are provided daily in the bathroom
On porches/balconies two chairs and a table are provided.
No foot wash bucket or hooks for drying wet items are provided on porches/balconies
There are some issues that should be noted that include small ants in the kitchenette area, window louvers that would not close all the way, and phone service in rooms not working
The front desk is helpful. They were happy to talk about and book excursions and make dinner reservations. The majority of restaurants do not start serving dinner until after 5:30PM-6:00PM or later. Reservations for restaurant offsite are recommended (especially in high season). The reception personnel are full of ideas/opinions on what to do if you ask. There is a book and an area with various fliers of activities. Beach towels, masks, fins, snorkels are all available in a closet near the lobby for visitors usage. Mitchell in guest services and front desk personnel Stefanie were the most helpful people we dealt with. Mitchell is vault of knowledge about the island and is happy to provide ideas, guidance, directions, and help in anyway. Stefanie was a lot of help and her straight forward answers and ideas were a great welcome.
Excursion can be booked through the front desk but can also be booked directly. There are various excursion flyers in the lobby area. There is a signup sheet for snorkeling the local reef for daytime and nighttime snorkeling. We found some of the front desk personnel to not know much about the excursions except from what is written on the flyer of the excursion. Some notes on excursions: The snorkeling excursions are educational and a variety of sea life is seen. If you want to experience night snorkeling, verify that Chuck (the owner) will be on the property and doing night snorkeling when you are staying at the resort. We were disappointed as Chuck was out of town during our stay and no night snorkeling was being offered. The Salt River Bioluminescence Kayak tour with Virgin Kayak is amazing and is something you won’t forget. The tour runs from 6:00-9:00PM and is a great experience.
While the food was edible, the food was average quality. Do not expect anything special and you will be okay. Kids were happy with the majority of the food options. Tables fill up after 6-6:30PM for dinner, so recommend going early. Lunch can be provided at the bar by the pool. Prices listed on the restaurant menu are in US dollars.
Monday night is Caribbean night with Moko Jumbies (traditional stilt dancers), live music and a limbo contest. Thursday night is Mexican night and Friday is lobster night.
There is one pool. The pool is average but does have some wall damage. They do keep the pool clean. Kids are usually plentiful in the pool, so do not expect a quiet relaxing experience. Please note that four large iguanas are fed apples slices and hibiscus flowers each morning by the pool. It is a great attraction for the non squeamish.
The majority of roads are not paved well and pot holes are prevalent. Traveling to/from the resort will require going over 7-8 speed bumps. The speed bumps are not painted yellow and some are in shaded areas, so go slow at least the first couple of times. There are some instances where you will need to pull to the side of the road and let cars pass before continuing on.
Walk to nearby restaurants
Restaurants nearby include Hibiscus and within short walking distance. We loved walking the beach to Hibiscus during the evening, but walking back at night in the dark was not for the paranoid.
Smooth sand beach with small waves and a few areas of smooth ocean floor entrances are present, but the majority of the ocean is rocky and rough and requires water shoes. There are some tidal pools that are great for older people, families and kids. Seaweed is prevalent in areas and is not raked. There is no nudity on the beach. Some dogs do roam the beaches, but they were all well behaved. No powered water items (kayaks, canoes, etc…) are provided on site. Beach chairs are provided at various spots along the beach. However additional chairs can be moved from the large pool area to the beach.
Small airport with congestion issues and disorganization. Be prepared to wait arriving and exiting the country. We had no issues, but the check in process, baggage check, and security take longer than in the states. There is one terminal with seating for all airlines/flights with one snack bar.
We rented a SUV from Budget Rent A Car. The pickup process was drawn out and unneeded items were pushed. The return process was painless and quick and we were offered a ride back to the airport (rental car return is near but not at the airport)
Recommend reservations at restaurants for nights, as the best places get booked up quickly in high season and some places will not open if they don’t have reservations in low season. Go to Galangal and Savant at least once each.
It is not recommended to walk to the nearest grocery store as it is a distance. The best grocery store we found was Pueblo in the Golden Rock shopping center. Any items you may need (including sunscreen, beer, snacks, Gatorade) are much cheaper than at the smaller grocery near the resort.
Bring bug spray as sand flies and other biting insects are present on the island. We found many biting bugs while eating outside at some restaurants.
The boardwalk in Christiansted is nothing great. It is a small boardwalk with the usual tourist trap shops and restaurants. The hermit crab races on Monday night at the Fort Christian Brew Pub are a big attraction and family friendly.
Fredericksted is nothing special. There is no need to visit unless a cruise ship is in port as multiple vendors, locals come out.
Most restaurants are fine with informal dress. Most restaurants were accepting of a collared shirt/nice T-shirt and nice shorts for men for dinner.
I know this is common sense, but the US dollar was accepted everywhere we went.
Anytime someone references “Cruzian time” be prepared to wait. You are on vacation.
- Official Description (provided by the hotel):
- The Palms at Pelican Cove sits on 7 acres of coconut palms and white sand beach, and is just 3 miles west of Christiansted. There is swimming in front of the property, and with Long Reef just a few yards off shore, excellent snorkeling (day and night) is also available. We provide complimentary snorkel gear and tours of the reef. Our freshwater pool is one of the largest on the island and is regularly used by SCUBA for introductory dive lessons. We have a tennis court and complimentary gear. There are many hiking trails on the island and we regularly make excursions with guests. There are 40 spacious rooms at the hotel, and all offer panoramic oceanfront views from expansive terraces. All rooms are air conditioned, and are equipped with a small refrigerator and coffee maker. The Palms Restaurant is located on property and serves breakfast, lunch and dinner. The Mahogany Bar is located beachside, serves up wonderful beverages, and has a late night bar menu. The front desk is open 24/7 and security is provided around the clock. Wireless internet access is complimentary. The Palms won the 2010 Best Beach Resort and Best Hotel on St. Croix as voted by readers of the Virgin Islands Daily News. ... more less
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- Also Known As:
- The Palms At Pelican Cove Hotel Christiansted
- Palms At Pelican Cove Christiansted
- Palms Pelican Cove
- Palms At Pelican Cove Hotel
- The Palms At Pelican Cove St. Croix/Christiansted, U.S. Virgin Islands