It was our first trip to St. Croix and what a disappointment it was. It's such an amazingly beautiful place but the people are amongst the most rude I've seen and I've traveled the world. Unfortunately this did not stop at the hotel. From the time we checked in till check out the staff at this hotel was simply disgusting to us. The staff at the restaurant acted like we were inconveniencing them. "How dare us come here and spend our money and help the economy" seemed to be the attitude at this place. Our room was ok. At least the a/c worked. The day we checked out (check out is at 11) we decided to get some last minute rays by the beach (which is beautiful) we got to our room at 10:55 only to be yelled at by the housekeeper, literally yelled at, telling us check out was in 5 minutes. I was appalled we were out of the room by 11:10 this was incredible. I will say all the ferry captains were helpful nice and full of information. The lady at the guest shop was rude beyond belief. All in all this hotel is a great location on a beautiful beach but the treatment we received will unfortunately keep us from ever visiting this island again which is sad because after the refinery closed tourism is the main source of income.
- Official Description (provided by the hotel):
- Step into an atmosphere of casual elegance during your visit to our inviting private island retreat. If your idea of a Caribbean vacation includes unforgettable sunsets, white sand beaches and the simple phrase “no problem,” this is the place for you! Hotel on the Cay offers you the best vacation value in the Caribbean. Located on a private cay in the Caribbean Sea, our 53 room resort provides for an unforgettable vacation experience that is ideal for couples, families and adventure seekers.Here guests can dine at our on-site restaurant, unwind with a refreshing swim in the pool, enjoy water sports at our activity center and explore the historical sights, eateries, shops and entertainment located on the boardwalk just minutes away by private complimentary boat. A quaint, pristine beach overlooks Christiansted Harbor’s beautiful boats, which makes for perfect photos at sunset. As the only beach in downtown Christiansted, you will enjoy swimming and snorkeling the amazing undersea world surrounding the cay.Hotel on the Cay will provide bountiful sunshine, bright turquoise seas teeming with life, refreshing trade winds and a place to lay your head at the end of each memorable day. ... more less
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- Also Known As:
- On The Cay Christiansted
- On The Cay Hotel
- Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands