We have just returned from a 3-week vacation at the Divi Carina Bay Beach Resort, St. Croix & can't say enough about the excellent customer service we received from the hotel staff.
We have been traveling throughout the Carribean for 20 years and own a time share with Divi. We have always been pleased with the staff in Aruba, Barbadoes, & St. Maarten, however, we have never received such incredible service before.
My husband has a difficult time walking because of neuropathy and a heart problem that makes him out of breath very quickly. One of the people at the desk noticed the slow pace, and asked me what the problem was. He immediately said that "from now on, please call us & we'll pick him up & drive him back & forth with the shuttle", and they did. Another evening when returning from the Casino, I asked the person driver of the shuttle if he could stop at the hotel so I could purchase a couple of bottles of water. He did & when I returned without the water (I said it was closed), he asked to wait a few moments & quickly came back with the water.
These are just a couple of instances of people going out of their way to make our stay as comfortable as possible. I could go on & on because there were many.
The housekeeping staff do a wonderful job & the beach & pool area are great. The food at the restaurants was delicious & well prepared, and what we also liked is the fact that you can get sandwiches, a hamburger, etc. until 11:00 PM
I would highly recommend the Divi Carina Bay Beach Resort as a place to vacation. We plan to return again soon with our daughter & her family.
We also had a very pleasant experience throughout the island with the shop keepers, taxi drivers, and general public.
- Official Description (provided by the hotel):
- Experience St Croix's only All Inclusive! The Divi Carina Bay All Inclusive Beach Resort and Casino is a lively retreat nestled on a secluded shore in the beautiful island of St. Croix. Modern beachfront guestrooms, poolside dining, hammocks by the shore, live entertainment; your home for Family, Food and Fun …- it’s All Included! ... more less
- Reservation Options:
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- Also Known As:
- Divi Carina Bay All Inclusive Beach Hotel Christiansted
- Divi Carina Bay Hotel
- Divi Carina Bay All Inclusive Beach Resort St. Croix/Christiansted, U.S. Virgin Islands