The beach and sea here are wonderful, and the rooms are nice enough, but unfortunately many of the people who work there are so rude I will not be returning. I was there for four nights - the first two nights I was staying alone and thus did not want to sleep on a ground floor. They told me at time of reservation that I could have a second floor room. Well, they were renovating it and thus some of the second floor rooms were not available. They put me in an insolated, ground floor room with floor to celing french doors with flimsy locks. I did not feel safe sleeping there alone, and asked if there were any second floor rooms available. They said yes, but said that in order to stay in them I would have to pay $200 extra a night. I asked for a complimentary upgrade, given the fact that I had been told I could have a second floor room and my request was for safety reasons, and they very rudely refused (the guy at teh front desk started shouting at me). The only person who was nice to me was the bellhop, who witnessed the scene and I think perhaps felt sorry for me - either that or he is just a decent guy. Also, they said that I could be security escorted back to my room (the room was very isolated and you had to walk down dark paths to get there). But it turns out that stopped at 11pm, which I did not find out until I asked to be walked there at 11.15 and the concierge refused, saying that there was no security available other than the person at the front gate. Also, we had requested a 2pm checkout. They said fine, no problem, just remind us the morning of. When my friend called to remind them of the late checkout, they demanded we get out by 11am or they'd charge us extra. I am not the kind of person who cares much about service, but the poor service really marred our stay. I truly felt most of the employees (inc. management) ranged from brusque to outright, shockingly rude, in other small exchanges as well, not detailed here. Which is really sad because the beach is excellent and the rooms pretty comfortable. However, you can stay somewhere else and then pay to go to the Buccaneer 's beach- they have day passes.
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- Also Known As:
- The Buccaneer -- St Croix Hotel Christiansted
- Buccaneer St Croix Christiansted
- The Buccaneer St Croix St. Croix/Christiansted, U.S. Virgin Islands