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“Wonderful Surprise”

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Renaissance St. Croix Carambola Beach Resort & Spa
Ranked #3 of 16 Hotels in St. Croix
Overland Park, Kansas
Level 4 Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Wonderful Surprise”
Reviewed February 5, 2014

Really really enjoyed this resort. Quiet, romantic, breathtaking views on the edge of the rainforest. The rooms were spacious and beautiful with really great screened in porch. Our room was situated over rocky portion of the beach so we could always hear the crashing waves. It was wonderful. The beach at this resort is varied, from the rocky shore on the east side to the big beautiful sandy beach on the west where you could wade in and experience pretty decent snorkeling. Lots of beach chairs and service from the bar and restaurant. Hike on the property was awesome to nearby secluded cove and tide pools. The staff at the resort was excellent…a great surprise considering some reviews we had read....Definitely NOT our experience. Everyone was great. Great service, friendly and personable. From the management to the bell boys to the guard stand. The food was a little pricey but not unusual for the island…and certainly not unusual for Marriott resorts. Sliders and cheeseburgers were amazing! Work out facility was adequate and the pool was nice as well. St. Croix in general seems to be getting better with each trip. Once you learn to be smart and on the lookout for potential crime, it's all good. e plan to go back.

  • Stayed January 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank DMHoward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review, February 7, 2014
Thank you for taking the time to tell us about the wonderful time you enjoyed staying with us. We really appreciate it. It's very gratifying to read reviews from our happy guests and especially pleased that you will be visiting us again! We look forward to welcoming you back!

Warm regards,
Nancy Williams
Dir. of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,243 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (481)
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English first
Northville, Michigan
Level 6 Contributor
118 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 4, 2014

We just returned from a week in St Croix and really enjoyed our stay at the Renaissance. The resort is beautifully landscaped on the edge of a wonderful beach and the rainforest. We are Platium members so we got upgraded to room 155 right on the beach. The rooms are spacous with a large bathroom, double sinks, and a hugh shower. The second floor units are best because of the high ceilings and big beams. The best part was the screened in porch that had two couch areas to sleep on while listening to the waves..
Definately rent a car because the resort is isolated between the two cities. Driving on the left was really not a big deal. The night driving was a bit scary but bring a gps so you don't get lost. Lots of great little restaurants on the way to Christianstead(loved Eat at Cain Bay and Roudy Joes). The staff was very friendly. We really liked Carmen as she really went out of her way to help us.We went to the pool area twice and really enjoyed that. Nice new, modern lounge chairs and large clean pool.
Now the bad: the only reason to keep this resort from a 5 was the restaurant. We had dinner the first night and it was the worst experience we've ever had. No one greeted us, Ordered drinks from a server but they never came so I went to the bar and after repeating what I wanted three times finally got them. Food took 30 minutes and the order was wrong and the prices were totally overpriced even for a high end resort. Very disorganized.

Room Tip: Buildings 14, 15 or 16 are right on the beach, Ask for second floor.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youngstown, Ohio
Level 4 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 31, 2014

My wife and I got away from the sub-zero Ohio weather for a week at this resort. We are Marriott Timeshare Owners and we used Reward points for the week. Two weeks prior we found out we were upgraded from a mountain view to ocean view deluxe. I was figuring that if I peered out the window I may be able to glimpse the ocean. I was wrong. I will get to that later. We arrive at the airport, pick up a rental car and they gave us directions to the resort. The island is very difficult to get around, in my opinion and I think I have a good sense of direction. A GPS is a must . We missed a turn but eventually we made it.
Check in was a breeze. They load your bags in a golf cart and take you to your building. Each building has four rooms in them. We get to ours and it is the biggest hotel room I have seen. It has an area with a couch and a TV in one section. It had a mini dishwasher, full sized refrigerator, microwave and a two burner stove. Bathroom with two sinks and a large shower and toilet in another part. Large walk-in closet. The bedroom was nice but the balcony/screened in porch was awesome. I am sitting in bed writing this review with the balcony doors open listening to the waves, can't see it now because it is dark. The ocean is about 30 feet away. We slept all week with the doors open so we could hear the sea.
The staff was great. Not sure what her title is but Jackie seemed to be always working and took time to answer any question we had. She is a star and deserves a raise.
The pool area is very nice as is the beach. Nice sandy bottom. There was construction going on, they were pouring concrete for sidewalks but that didn't bother us as we are early risers. The grounds are well kept.
The only complaints that we could possibly come up with was the lack of a clock radio/alarm clock. We can't remeber a hotel room without one. It didn't bother us as we were on island time for the week and had a 5:30pm return flight. Also they need some signs indicating how to get to the resort. Divi has signs all over the island.
I don't think this resort is ideal for kids. There didn't seem to be any activities for them but I wasn't looking either. Maybe there were.
Overall it was a wonderfully relaxing week. We really enjoyed the week we spent here and enjoyed escaping the brutal winter weather back home

Room Tip: Building 1 is the last building to the east. It is farthest from the beach but very secluded. We wer...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank sunlovingohioan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review, February 3, 2014
Hello and thanks so much for your great review. Coming from a cold and snowy Ohio winter, you really landed in the right place. I agree with you about having additional signage around the island. We are actually working on that. Sounds like you stayed in one of our beachfront rooms and yes, the sounds of the ocean are beautiful and calming. Hope you plan to visit us again!
Warm regards,
Nancy Williams
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 28, 2014

What a hidden treasure! If you want to really get away and relax on the most beautiful beach at the bottom of a rainforest then Renaissance Carambola Beach is the place for you. Originally built as a Rockefeller Resort, the hotel consists of 2 story bungalows, all with Jr Suites with a screened in Porch. Great linens and Aveda Bath Products, beautiful landscaping, friendly Staff and great food at the restaurant. The only negative was the older Gym Equipment, although in a beautiful space. Great cell phone service and fast internet too. We loved our stay, can't wait to go back!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jack L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgantown, West Virginia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 28, 2014

My wife and I just returned from a week at this resort and we didn't want to leave. I have read some of the negative reviews and just don't understand some of them. We only had one issue and it was at dinner, however, we were not going to let this one issue define our vacation! Yes the water for showering was not as hot as I would have liked, however it wasn't like it was cold either. We ate breakfast daily with one of the best views of the beach I have seen. The rooms are located very close to the beach so we didn't have far to go to enjoy it. The staff was great and very helpful in pointing us to adventures that we had not considered. They truly seemed to want to make our stay as enjoyable and memorable as possible. This was a great, relaxing vacation. We will definitely be back in the future. Thanks for your hopsitality!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 26, 2014

The final scene in the movie Trading Places was shot on the beach at this wonderful resort and it really is that beautiful.
Stayed for a week in Feb 2013.
wonderful resort. the go carts could be quieter otherwise great place.
You will need to rent a car to get to nearby restaurants hear the golf course is great but didnt make it to that.
great dive shop.

Room Tip: east side is a bit more quiet.
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank TravelernAn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Croix
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 26, 2014

This resort is reasonable priced (remember this is an island so reasonable is not cheap) and the restaurants have fantastic food. You can come to this island and never leave Carambola Resort and be well satisfied as there are so many activities and events going on every day. Or you can just relax but the pool or on the beach with a drink which they will bring to you.

Room Tip: Ocean views are great here but a long walk back to the parking lot. Top of the hill rooms are nice...
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  • Stayed November 2013, traveled solo
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance St. Croix Carambola Beach Resort & Spa

Property: Renaissance St. Croix Carambola Beach Resort & Spa
Address: | Estate Davis Bay, 00851-3031, St. Croix
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Croix
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in St. Croix
#3 Top resorts Hotel in St. Croix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance St. Croix Carambola Beach Resort & Spa 4*
Number of rooms: 150
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Also Known As:
Renaissance St. Croix Carambola Beach Resort And Spa
Renaissance St. Croix Carambola Beach Hotel St. Croix
Carambola Beach Hotel
Carambola Beach Resort
Renaissance St. Croix Carambola Beach Resort & Spa U.S. Virgin Islands

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