We stayed in a one bedroom oceanfront suite and the property is very nice. However, we did feel slightly uncomfortable with some of the staff. The is the obligatory "service charge" attached to every transaction, but some of our interactions with staff would certainly not be worthy of any extra gratuity. Providenciales is a small place, and sometimes we felt less than welcome. We had been to Bora Bora a couple months earlier, also a small place, and found the people warm, welcoming and they appeared glad to have us there. Not so much at Seven Stars.
This is our second stay at Seven Stars within a year and I put the uncomfortable service the first time down to a few grumpy staff members, but we loved the property, so we returned. The uncomfortable service was still there.
A beautiful property, but the could learn a few things from Four Seasons or Rosewood about top notch customer service.
- Official Description (provided by the hotel):
- Anchoring the sweeping arc of the world-famous Grace Bay Beach in the Turks & Caicos Islands, Seven Stars Resort blends island hospitality with luxurious all-suite accommodations and world-class amenities. Expansive accommodations range from junior to five-bedroom suites and feature high-end furnishings and finishes, full kitchens or kitchenettes, wrap-around balconies and over-sized marble bathrooms with soaking tubs, terry bathrobes and L’Occitane amenities. Island-inspired cuisine is served in three dining venues. Ideal for couples and families, the oceanfront palm-lined resort features a pool terrace with cabanas, tennis, complimentary water-sports, kids program, spa, fitness center, and nearby championship golf. ... more less
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- Also Known As:
- Seven Stars Hotel Providenciales
- 7 Stars Resort
- Seven Stars Providenciales
- Seven Stars Resort & Spa Turks And Caicos/Providenciales