We stayed at Crystal Sands (penthouse and lower level) from August 6-13, 2011.
Warning to all who are staying at Crystal Sands Villa in the coming months: there is currently a MAJOR renovation and complete overhaul to the villa right next door, which is about 10 feet from Crystal Sands. We endured jack-hammering from 8:00AM to 5:00 PM on 3 of our 7 days there. It was 10 feet from my brother’s room and when it was going on, we had to leave the villa, as well as the patio area. Unfortunately, they were also using a chainsaw on several of the days, as well as general construction noise like hammering, etc. on almost every day of the week. Several people were woken early from the noise every day, and you can forget about relaxing on their hammocks. My husband finally had to give up and leave.
There are a few other reasons I did not give this villa top marks. Several of the basic amenities were either missing or broken. When we arrived, the owners (Dana and Scott) had been delayed on another island so they sent their friends Don and Judy to meet with us the first day. Don announced to me right away that the pool was unusable and he would be back the next day to see if it was any better (it was not). The pool was littered with debris, and the visibility was no more than a few inches. It was finally fixed by day 3, however it still looked cloudy to me. The blender was broken – no slushy drinks! The water cooler wouldn’t dispense water no matter what we tried, then leaked all over the floor while we were at the beach. We gave up and stopped using it. We were extremely short on face cloths, dish cloths and dish towels – we had only 1 or 2 of each between all 12 of us. I called Don and he brought some. To top it all off, we decided to have a big barbecue our third night there, only to find that over half the bars on the grill rack were rusted straight through and the other half were well on their way. It was completely unusable, as was the grill downstairs. In addition, the television in the penthouse did not work during our stay. Scott and Dana arrived to meet us on our last day there. I detailed all of the missing/broken items and they chaulked it up to salt air. I’ve lived by the ocean my entire life and am fully aware how salt air can affect things. But if that’s the case, FIX IT. Or else, don’t advertise it on your website.
Villa Blue Heaven (where my other family members stayed) is two doors away and was absolutely beautiful. The house was well stocked and everything in working order. There was also a mid week cleaning and nice touches like a huge fruit basket awaiting my family’s arrival, as well as complimentary water, kayaks, etc.
Turks and Caicos however, is spectacular. We absolutely loved the island and especially the people – so friendly. We ate at Las Brisas which was yummy. The breeze over there was lovely. We had conch and rum punch at the Conch Shack, and also ate at the Tiki Hut which is near Smith’s Reef. Several of us did the half day kayak tour to Iguana Island which was gorgeous. And Sapodilla Beach was the most beautiful on the island in my opinion. Overall, I would most definitely return to T&C, just not Crystal Sands Villa.
- Official Description (provided by the hotel):
- Crystal Sands Villa on the Beach is a fabulous beachfront villa located in the exclusive residential section of Provo. Our sugary white sand and crystal clear Caribbean water is perfect! For about a hundred yards, the water is shallow enough for kids of all ages to wade knee high! If you are looking for a wonderful vacation in paradise, then you have found it here. We would love to have you stay with us! ... more less
- Also Known As:
- Crystal Sands Villa On The Beach Turks And Caicos/Providenciales