We just returned from a ten day stay at Beaches. We're a family of five, with three boys, ages five, four, and eight months. First, I'd like to thank Mike McHugh at Dream Makers Vacations who made all our arrangements for us. He was very professional, attentive without being pushy, and overall great to work with.
This was our second trip to Beaches Turks and Caicos. We stayed last year for a week, and while we had some issues with our stay, the boys enjoyed themselves very much. So we decided to give it another try this year simply due to the family-friendly atmosphere and beautiful beach.
We had a rocky start with the arrival. We flew a very long flight from London, and upon arrival all we really wanted to do was get to the resort, eat something, and go to bed. However, the transport van we travelled in also had employees going back to the resort, including a manager of some sort who informed the driver he was to stop at "the office" and pick up an additional employee. This manager never said word one to us about his plan. I guess he just assumed we'd go along with it. After a 13 hour flight with small children, the last thing I wanted to do was prolong our journey even by a minute. Luckily, when we drove by "the office," there was no one to pick up, so we continued on without stopping. But still, the experience did not set us off on the right foot.
We booked a one bedroom concierge suite in the Caribbean Village. We stayed there last year as well. We like the Caribbean Village because it is closest to the nicest (and widest) part of the beach - and the only part with shade. (Unless you either have butler service or get up very, very early, the beach umbrellas are all going to be taken by the time you get there.) The Caribbean Village is also home to the best lunch restaurant - Arizona's. Although, if you're looking for gourmet meals, look for a different resort, as this is food service on a massive scale. There are some noteworthy things, though, and the jerk chicken at Arizona's is one of them.
What we didn't know at booking was that they had moved the infant day care (0-12 months) from the Caribbean Village all the way to the new Key West Village. I assumed it was still in the Caribbean Village, which was another reason we booked there again. Might I just repeat what others have said here - this resort is huge. Going from one end to the other takes time. So, for anyone who plans to use the infant day care and needs/wants to be close to their babies (for feedings, for example), I would highly suggest booking in the Key West Village or even the Italian Village. After several discussions with Concierge (thank you to SandraLee), we ended up moving to the Key West Village just for this reason.
The personnel in the infant day care in Key West were absolutely fabulous. I would like to specifically thank Mary, Cassie, Lovely, Beverly, Sylvia, Yanick, and Josie, who took such good care of our little boy. These ladies immediately put me at ease and did an amazing job. They are all an asset to the resort and should be recognized as such.
The one bedroom suite we had in Key West was also nice. It's newer, of course, than the Caribbean. It has a full kitchen (which is pointless at an all-inclusive) and a washer and dryer, which was useful. The walls, however, are paper thin. And the staff really need to figure out a better way to get the food from the kitchen to the restaurant than pushing it on loud metal carts through the entire village at 05.00 in the morning.
The interesting thing about Key West appears to be that Beaches bought it from some other developer with other plans. My guess would be that it was originally planned as part or full-time homes targeted to pensioners. There are signs up stating "for residents and guests . . .," so I'm assuming some people who originally bought into the development didn't sell back to Beaches when they took over. So that leaves an interesting mix of guests - young families and older couples, generally.
We thought the food at the Key West restaurants was generally better than elsewhere in the resort. Again, though, it's nothing special, but it does the job of satisfying everyone.
Our children all came down with a nasty stomach bug while there. The nurses were very nice and helpful. The Key West Manager also called us to see how they were feeling and sent stuffed animals to our room. It was a very nice gesture which was much appreciated.
Our four and five year olds did not like the kid's club, so we didn't end up using it at all. But it seemed they had lots of activities all the time.
The staff in the restaurants were generally very nice and helpful. The housekeepers were also the friendliest I've ever come across. They did an amazing job keeping the rooms clean. The ladies who clean room 816 in the Caribbean, and those who clean the ground floor in the Veranda House deserve special mention. They were great.
Many of the staff must really love children, because they often tried to talk to our boys and would play with the baby. I got so used to it that when we boarded the plane to come home, I wondered for a second why the flight attendants weren't cooing over the baby! Oh right, we're not at Beaches any more . . .
Overall, we had a nice time. The beaches are beautiful, the slides and lazy river were fun for the kids, and the fact that I didn't have to worry about a fussy child at dinner all combined to make it very enjoyable.
- Official Description (provided by the hotel):
- Dive into a one-of-a-kind, unbelievably exciting Beaches all-inclusive Turks & Caicos vacation for the whole family. A 45,000 square-foot waterpark; four magnificent villages, boasting the architecture and ambiance of Italy, France, the Caribbean and Key West; a 12-mile beach lapped by clear turquoise waters; endless fun activities for everyone, from tots to tweens and teens, featuring Sesame Street(R) characters, the new Xbox(R) Play Lounge and a sizzlin' teen disco, Liquid at Beaches-all located on one of the world's best beaches.19 Specialty dining options with everything from Caribbean to Japanese, Italian to French, Seafood to Sushi•7000-sq-ft retail village offering guests" high-end jewelry, fashion, candies, souvenirs•Our very own Pirates Island themed aqua-playground hosting one of the Caribbean"s most comprehensive water parks featuring nine slides, lazy river, surf simulator, water cannons, cranks and spray features•Kids of all ages can enjoy fun and games with Elmo and friends in our Caribbean Adventure with Sesame Street(R)•X-BOX(R) Play Lounge with plasma screens and the latest games on the market •Voted Beaches Resorts "World"s Leading Family All-Inclusive" 14 years in a row•Voted Beaches Turks & Caicos "Turks & Caicos Leading Resort" for the 4th year in a row•Voted Beaches Turks & Caicos "The Caribbean"s Leading Family All- Inclusive" for the 2nd year in a row•Six Star Diamond Award- Beaches Resorts "Keeping it Green", American Academy of Hospitality Sciences•Six Star Diamond Award- Beaches Turks & Caicos for the Italian Village•Five Star Diamond Award- The Resort, Le Petit Chateau Restaurant and Mario's Restaurant ... more less
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- Also Known As:
- Beaches Turks Caicos Providenciales
- Beaches Turks And Caicos
- Beaches Turks & Caicos Resort Villages & Spa Turks And Caicos/Providenciales