My husband and I went to TCI in January to celebrate our fifth anniversay. We stayed at Ocean Club West. We loved it. We were upgraded to a one bedroom suite. It was lovely. The beach is beautiful. And the restaurants are great.
The only downside to our trip was Goldsmith Duty Free Jewellers. I purchased a ring and earring set from them on the basis that the ring would be sized to my ring finger. They promised to send it to me in six weeks, sized to 6.5. Instead, I received a ring in the mail within two weeks (which was not the exact ring I had tried on) sent from Miami, Florida. I then had the ring sized. I sent the receipt to Goldsmith. At first they said not to worry about the $50 it cost to size the ring. Then they said that the ring had been sized. This even though the receipt I scanned and sent them clearly had a picture of the ring and that it was being sized. Mr. Pradeep said that I should return the ring and they would reimburse me for its cost. I found their attitude to me on the phone condescending and unhelpful.
I can't say I trust that they would reimburse me for the ring. It's strange that they do not care about their reputation as a jewellery business. I got the feeling that you are now in Canada and far away so we do not have to deal with you or follow up on our promise to you at the time of purchase. So my advice, beware and shop somewhere else.
- Official Description (provided by the hotel):
- Ocean Club Resorts is comprised of two beachfront properties, Ocean Club and Ocean Club West, located one mile apart on stunning Grace Bay Beach. The intimate resorts offer a “Stay at one, Play at both” opportunity for guests to enjoy all the services and amenities of both. An easy stroll down a beautiful stretch of beach is the popular way to get between the two resorts, although guests can be chauffeured by a complimentary shuttle. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com and Jetsetter so you can book your Ocean Club West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ocean Club West Hotel Providenciales
- Ocean Hotel Providenciales
- Ocean Hotel West
- Ocean Club West Turks Caicos
- Ocean Club West Turks And Caicos/Providenciales