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“Location great but attitude POOR”

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Sibonne Beach Hotel
Ranked #31 of 44 Hotels in Providenciales
Certificate of Excellence
Reviewed December 12, 2013 via mobile

We stayed 10 nights at the Sibonne and we wish we could give it a 5 stars review but unfortunately, we need to be honest.

The location is perfect and for the room rate, you can't expect luxury. The rooms are clean, beds are cozy and the beach is fantastic. Things like the beach towels are thread bare and the beach chairs are all in need of replacement.

Even with the modest amenities, the Sibonne could be a 5 star experience if it were not for the front desk staff. Last time we checked, it costs nothing to supply a smile and a simple hello. The women who work the front desk are simply miserable and they give you the feeling that you, the guest, are an interruption to their day. The simplest of requests, such as calling a cab or asking for a fresh thread bare towel, is met with a scowl. We went overboard with smiles and saying good morning and how are you? Sadly........nothing works.

Enjoy the Sibonne for the location and the beach and just avoid interaction with the front desk and you'll enjoy your stay here.

Stayed: December 2013, traveled as a couple
10  Thank acksailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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263 - 269 of 535 reviews

Reviewed December 3, 2013

We absolutely love staying at Sibonne! Grace Bay is hands down one of the best beaches in the world and when you stay at Sibonne it makes the trip that much better. Sibonne also has one of the best restaurants on the island called Bay Bistro. I can not say enough good things about Sibonne. Enjoy!

Room Tip: All rooms are great and close to the beach
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  • Stayed: May 2013, traveled with family
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2  Thank Sophie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013 via mobile

Had a wonderful week at Sibonne Beach in November 2013. This is the place for those who want a low key, charming hotel experience. If you prefer high end luxury, go elsewhere.

The Sibonne is a two story hotel located directly on Grace Beach, one of the most beautiful beaches in the world. Our second floor room, was nicely decorated with excellent A/C, wi-fi, flat-screen TV strong shower, and a high, peaked roof that gave a sense of space. (Two small caveats: the second floor balconies do not have awnings or roofs, and most of the second floor ocean view rooms only show a small strip of sea from the front door. In my mind, these 'ocean views' are negligible. Our balcony opened onto the interior garden.)

We loved the Sibonne's location-- literally a few steps to the beach-- and the Bay Bistro, the excellent restaurant on the property. The beach was wide and uncrowded, and equipped with thatch-topped shelters and lounge chairs. Get your towels at the front desk-- we found that the staff would dispense two towels per person on request. Towels are thin, but adequate.

The Sibonne staff was helpful, courteous and friendly. The staff may not initiate conversation, but they will be very kind and responsive if you engage them, and are ready to book taxis or suggest excursions.

The Sibonne makes for an 'easy' and delightful holiday. You are steps from both an exquisite beach with turquoise waters and a fine restaurant. The gardens on the property are home to coconut
palms (we watched coconuts being harvested by the staff), tropical flowers, a friendly tabby and what appeared to be an ibis.

Factor in the friendly pricing, and the Sibonne is well worth its five stars. Highly recommended, especially for those who desire a low-key, well-priced holiday one one of the world's loveliest beaches.

A few additional suggestions:
--Taxis are expensive because they charge by the number of riders. Find out about car rentals if you want to tour the island extensively, or pick tours that will pick you up from or deliver you back to your hotel.
--Big Blue Unlimited runs a variety of excursions that are restricted to 8 people or fewer. Had an excellent snorkeling trip with them.
--Good restaurants, in addition to the Bay Bistro at the Sibonne: Mango Reef at the Alexandra Hotel and Pelican Bay at the Royal West Indies.
--The airport at Provo was extremely crowded for our Saturday afternoon departure. Allow 2-2.5 hours to get to the airport and board your flight.

  • Stayed: November 2013
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5  Thank ANetliner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

We stayed at Sibonne for a total of six days and couldn't have been happier. The property is small and quiet - the rooms are of decent size, comfortably appointed, with plenty of hot water, storage and air conditioning. Safety boxes are provided at no additional charge, and rooms have small refrigerators. There is a small pool, an outdoor shower, and beach access to Grace Bay - one of the most beautiful beaches anywhere. Our reservations process was somewhat complicated - we were originally booked at a sister hotel in Turtle Cove that was sold, and we had multiple parties coming in on different dates. When we were informed that we would be transferred over, the staff at Sibonne were helpful and courteous throughout the process. We upgraded to ocean view - these rooms are upstairs with views of the ocean from the small furnished balconies. The staff are very friendly - one man walked us around the small garden and showed us some of the lovely plants and the curly tailed lizards.
The on-site restaurant, Bay Bistro, is well known on the island and is considered by many to be one of the best. Breakfast/lunch are reasonably priced, while dinners ran about $35 a plate. The food was fresh and creative and well worth the price.
If you are looking for a big fancy resort with all the bells and whistles, this is not the place for you. If you want a clean, quiet, safe small place to relax, I would recommend Sibonne. I would go back tomorrow if I could!

Room Tip: Upstairs rooms cost a bit more, but you have a small balcony that overlooks the garden, and you can...
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  • Stayed: October 2013, traveled with friends
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7  Thank FranInSanFran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

My husband and I stayed two nights in October 2013 at Sibonne and loved it! We are not ones for a big hotel and Sibonne was just what we were looking for. The rooms are clean, comfortable and spacious. The pool was right around the corner from our room. However, there is no need to use the pool as the beach is RIGHT THERE!! It was nice to be able to walk right out of our rooms and down to the absolutely beautiful beach. The staff is friendly and accommodating and Bay Bistro restaurant is delicious. Be sure and try one of Junior's mango mojitos!

Room Tip: We stayed in a first floor room as it was a bit less expensive. The room has a nice veranda with ta...
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  • Stayed: October 2013, traveled as a couple
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3  Thank Jodee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

We have visited Sibonne on three occasions and upon each week-long visit...it just keeps getting better. The people of the Turks & Caicos are friendly, helpful and always considerate. The Hotel is clean, comfortable and everything is in great working order. This is NOT an all inclusive facility but is well appointed for everything you may need. The staff, from maintenance to cleaning personnel are always helpful and do a fantastic job! The location is the best on the entire 12 mile section of Grace Bay and has one of the top places to eat....Bay Bistro. We will continue to stay annually at Sibonne and enjoy its people, locale, and the beautiful Grace Bay.
Recommendation: Rent a car and visit the island as well as taking the fairy to North Caicos and visiting Middle Caicos (Day long venture) the other islands are a great way to see how life should be lived.

  • Stayed: February 2013, traveled as a couple
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19  Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

As meeting planners, my wife & I stay in lots of luxury hotels. Our snorkel/dive instructor booked our class into the Si-bone-a and we consider it a great find among no-frills hotels. Clean, comfortable, everything working, friendly staff -- on the beach. We enjoyed feeling that we were in a bed-and-breakfast rather than a crowded "factory" hotel with $30 buffet breakfasts. Overlooking Grace Bay is the restaurant-- the best surprise -- with a fabulous, tasty menu created by a chef from France! Be comfortable in staying here.

Room Tip: We liked the second-floor rooms -- they have porches.
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  • Stayed: August 2013, traveled on business
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5  Thank Peter Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sibonne Beach Hotel

Address: Grace Bay Beach, Providenciales
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#2 Best Value Hotel in Providenciales
Price Range: $175 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sibonne Beach Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
For casual elegance, relaxation and value Sibonne Beach Hotel is an intimate hotel directly on Grace Bay Beach - one of the best beaches in the world. With room amenities of a modern resort - we offer comfortable accommodations, lush garden or ocean views, fresh water pool and the best location on Grace Bay Beach. Our everyday value rates makes Sibonne Beach Hotel the best choice for your Caribbean vacation. ... more   less 
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Also Known As:
Sibonne Beach Providenciales
Hotel Sibonne Beach
Sibonne Beach Hotel Turks And Caicos/Providenciales

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