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“Great Value” 4 of 5 bubbles
Review of Royal West Indies Resort

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Royal West Indies Resort
Ranked #18 of 47 Hotels in Providenciales
Certificate of Excellence
West Warwick, Rhode Island
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Value”
4 of 5 bubbles Reviewed September 2, 2013

We spent a week here in mid-August. This was our first time vising TCI. We knew that the island was expensive, but this resort was reasonably priced. On the island, as a whole, we did not find the locals to be as friendly or laid back as everyone says.

Pros of resort: The grounds were beautiful. The room was clean and comfortable. The beach is amazing, and just a short walk from any of the rooms! Housekeeping and grounds employees very hospitable. The onsite Pelican Bay restaurant had pretty good food and service and the bar had 2 for 1 happy hour nightly from 5-7.

Cons of resort: The front desk staff was not very friendly, welcoming, or helpful, nor was the beach and pool staff. Look online if you're looking for something specific. One of the girls at the front desk sent us across town to print something and later that same day we happened to run into a place to print that was within 10 minutes walking distance to the resort. Maybe she didn't know, I never asked her about it, but, when she gave us directions she knew we were taking the complimentary resort bicycles and told us that we weren't allowed to go that far with them.

We had a few room issues that we didn't report (Things that didn't really bother us, and that maybe the housekeeper could have reported to maintenance?!). The handle on the sink kept falling off, as did the shower handle. The housekeeper just placed them off to the side of the tub.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank CrazyTrippin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,823 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (464)
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English first
Chicago, Illinois
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 2, 2013

We spent 11 days at Royal and what a wonderful experience. The locations is unbeatable, the staff are so friendly, the room was cozy and clean all the time. It is not luxurious but it is perfect. My husband went to happy hour everyday at the pelican bar and restaurant right there in the resort. Happy hour from 5 to 7 is a must to attend and say hi to Premy and Lenny for me. Wonderful experience and we will be back for sure.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 32Clau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 2, 2013

Our boys loved the pools. My younger son liked going into the Quiet Zone pool that was 3 feet deep because he felt confident about being able to stand up. The restaurant food was good, just wish there were more restaurants on site.

Room Tip: Our one bedroom unit on the ground floor had a full kitchen (should have packed groceries) was spaci...
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank asachdeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed September 1, 2013

We spent 8 days on the island and stayed at the Royal West Indies Resort. The location is superb, the amenities first rate and the staff from the front desk to the grounds-keepers were all excellent. We could not have asked for a better resort. Welcomed us with water and punch on our arrival. Took time to review all of the hotel amenities and just the attention to detail was superb.Prior to our leaving we were contact and asked whether we required an taxi to the airport or any other assistance. During our stay no question was too trivial and staff helped with booking our off site activities and restaurant reservations. The staff at this hotel LOVE their jobs and it shows in the level of commitment and their friendliness and willingness to help at every turn. We will not stay anywhere else on future trips to the island.

Room Tip: We stayed in Residence 5 and occupied Room 533 and had an amazing ocean view and pool view and had b...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Glen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 30, 2013

My wife and I stayed 8 nights at the Royal West Indies and it exceeded our expectations. Turks and Caicos has some really expensive resorts (liked more than $1000 per night per couple) so I think this hotel prices are very reasonable while still providing a "beach luxury experience" (that is, nice beds, good furniture, spacious rooms, beach chairs and umbrellas, good resort restaurant, etc) at a great location (right on the Grace Bay beach and close to a good supermarket). Maybe some people what marble floors or crystal chandeliers, but I don't see why look for that at a Caribbean beach.
We ate twice and the hotel restaurant and found the food reasonably good and priced.
Hotel staff was very nice and the room was properly cleaned daily.
One recommendation: rent a car, no matter where you stay in Turks and Caicos, so that you can go visit different beaches and try different restaurants. Otherwise you will likely see little more than your hotel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trilobiteParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

I just met up with some girlfriends for a long weekend in Providenciales and we stayed at the Royal West Indies (selected after reading other reviews on Tripadvisor). My overall impression of the resort is that the grounds are gorgeous and the rooms are bright and clean and airy--basically as advertised or maybe better. There were three of us sharing a one bedroom ocean view suite in building five. The one bedroom suites are all corner rooms with wrap-around balconies. From building five we did have a nice view of both the grounds and the adult-only swimming pool and the ocean, but I think only buildings one and two are actually "ocean front" views. As for the room, the free wireless was easy and worked well and everything was in good working order, although we didn't actually do much cooking so I can't vouch for the kitchen appliances.

Because we were just there for a long weekend we primarily ate in the restaurant--we didn't have a car and it was actually just too hot to contemplate biking to the grocery store. The breakfast options at the restaurant were not crazy expensive and were very good. Dinner was pretty overpriced for the quality, which many other reviewers have pointed out. Yes, overall, food and alcohol are all expensive. The bar has a nice two-for-one happy hour and the bartenders were great. In fact all the staff we encountered were friendly and helpful. The bar is happy to put drinks in plastic cups so that you take them down to the beach.

The beach area itself is absolutely stunning--the resort is located toward the end of Grace Bay and next to Club Med, but it wasn't the least bit crowded. The sand is powdery white, the water is crystal clear with no waves--it's like a swimming pool. We tried out the snorkeling equipment available to guests but there wasn't too much to see in the water in front by the resort. There are very good snorkeling options further down Grace Bay, which we would have pursued if we had had more time. We had no problem getting loungers and umbrellas every day, even after lingering over a late breakfast.

I would love to come back and bring my husband and seven year old son and stay longer. I would rent a car and do more cooking for a longer stay. There weren't a lot of kids at the resort (pools were practically deserted but the beach was so spectacular I can understand why) but there were a few kids and I think my son would love it. There are plenty of activities on the island for those who like to go, go, go so I think it would work well for a family vacation.

Overall, really nice little resort that was quite affordable.

Room Tip: Try to get a room in buildings 1 or 2 if you want a straight-on ocean view. Honestly though, the gr...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank selaineh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 26, 2013

i traveled with my niece for a five-day stay as her graduation gift. We stayed in a studio condo in Building 7. The room was clean; housekeeping did a great job. I wish we had gotten a one-bedroom so that we could have had a stove, but the full size refrigerator was great. Since it's on Grace Bay there's nothing bad about the location.

We used the bikes a couple of times, and I was worried that something might fall off of it on the way to the grocery. I think these should definitely be upgraded since it puts a face on the property. It would be a minimal expense.

I enjoyed having the free kayaks, etc. available. I was hoping for someone to give us sailing lessons so we could take out the Hobie Cat, but that wasn't available. We would have loved some inner tubes floats to be available for guests. We brought two inner tubes with us but one had a hole in it (right out of the packaging), so we took turns.

We enjoyed the bar but were disappointed when the advertised live musical entertainment didn't show up that evening. The 2/1 happy hour was great and they served many "fun" drinks. The food was good. We had a pizza the evening we arrived and then burgers etc at the beach one day for lunch.

All in all it was an excellent trip, but I probably should have found someplace livelier for my teen-aged niece. (It was perfect for me, though!)

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Marin1823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal West Indies Resort

Property: Royal West Indies Resort
Address: Grace Bay, PO Box 482, Providenciales
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#10 Top resorts Hotel in Providenciales
#16 Luxury Hotel in Providenciales
#17 On the Beach Hotel in Providenciales
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal West Indies Resort 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Royal West Indies Hotel Providenciales
Royal West Indies Providenciales
Royal West Indies Resort Turks And Caicos/Providenciales

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