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“Great place to stay”

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Royal West Indies Resort
Ranked #17 of 45 Hotels in Providenciales
Certificate of Excellence
Whitby, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great place to stay”
Reviewed June 28, 2013

This was our first trip to Provo. We loved the Royal West Indies Resort.The staff were friendly and helpful (even to over demanding patrons - someone was upset because the beach hadn't been groomed!) The staff at Pelican Bay and Eddy the beach guy were amazing. I found it took a few meetings with staff before they warmed up to you, then they were fabulous. Food was okay but the events were fun, fish fry etc. Happy hour was a lot of fun and opportunity to meet great people.Gardens are beautiful and so is the beach. We had the basic room, studio botanical and it was more that adequate. Great location close to everything, just a bike ride away. We rode the bikes a lot, they are in really poor shape but get you were you need to go.
Heard some complaints about towels not being changed but for an Island with little water you can't blame them. Our room was cleaned daily. Two beautiful pools, one for adults which I liked, and one for the families.
Groceries are very expensive, be aware, shop wisely.
A must do trip is with Silver Deep - cruise to Iguana Island and more, one of the most memorable things of our vacation. A pregnant lady wanted to snorkel, the staff went in the sea with her to assist. Provo Ponies is also a great experience.
I'd choose Opus restaurant over Coco if I had to make that choice. Both were great though
Not a party place but that's why we chose RWI. Wonderful experience and can't wait to return - and will stay at RWI when we do.

Room Tip: We had room 513 - ground floor. No stairs to worry about and had our own private garden. This room...
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  • Stayed May 2013, traveled as a couple
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Helpful?
3 Thank wardjulie75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 25, 2013

The front desk staff were not friendly. They seem moody, no smiles. Pelican bay restaurant staff especially, Stacey made the best our stay.The beach towel guys were also pleasant. Nice resort, I would recommend it.

  • Stayed June 2013
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Helpful?
1 Thank Ginampho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2013

This place was perfect beautiful beach area, clean room. The pool and grounds were well kept. If your looking for lots of people and loud party this is not for you. Its perfect for families and folks who want to relax hear the ocean, read a book, and really wind down and relax.

  • Stayed June 2013, traveled with family
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Helpful?
2 Thank Eric F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 24, 2013

This was our first stay at the Royal West Indies resort and our 3rd trip to Provo. We were very happy with our room (studio botanical room 523)! Apparently some (most? I don't know) of the rooms/condos are actually owned by someone and you are renting their condo. I booked through expedia and had no idea we were renting someones condo until we read the guestbook left in the condo. In our particular unit 523 the owners take super good care of the furnishings, furniture, appliances. Everything was very up to date and top notch. Not a complaint to be had. Front desk staff were helpful when we wanted to rent a car. Friendly, but not overly friendly. Beach staff, not so friendly. There was one guy in particular who I found to be quite unpleasant. They would run out of towels by 6pm. Annoying. But the beach!!!! Amazing- NOTHING could ruin my experience relaxing on the beach. Happy hour at the bar was from 5-7 2 for 1 drinks. But at $7 for a Turks Head Lager and $8.50 for a cocktail, we got our booze at the grocery store. Cab to the Gourmet IGA was $10 each way. If it wasn't too hot I'd suggest walking there and then getting a cab back. It's really not that far. They do have free bikes to rent, but I heard a bunch of complaints (old bikes, didn't work well, flat tires) from other guests. Overall for the price we paid for 5 nights I was very pleased with RWI and would definitely consider staying again. If you want a full service super resort- you're going to have to pay and there are tons of options along the beach. But if you just want a nice place that doesn't feel budget on a beautiful beach- I would suggest RWI!

  • Stayed June 2013, traveled as a couple
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Helpful?
4 Thank abstravel49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 24, 2013

We stayed at the Royal West Indies from June 22-29. I can't say enough about how incredible my stay was. Before I booked this hotel, I had done a ton of research and it really was a toss up between this hotel, Villa Del Mar and the Alexandra. It came down to price in the end as Air Canada was offering a speculator deal at the Royal West Indies. I can't say enough good things about this hotel. It is close to the airport, 10-15 minute walk to the grocery store which came in very handy for breakfast and lunches and the beach location is superb. I love the fact that everyone takes off their sandals/flip flops before putting there feet on the clean, white sand. The beach was amazing. The water was mostly calm and what I love about the beach is that when there is a breeze you don’t get the sand all over you (like you would in Aruba). We spent the mornings on the beach and the afternoons at the pool and it was just so peaceful.

The housekeeping was fabulous (we stayed in building 8) and Tanesha at the front desk was very helpful ALL THE TIME. Mario at the bar was funny and the service was absolute impeccable at The Pelican bar and in the restaurant. Everything we tried was amazing. The grounds were so lush and beautiful and we saw them being maintained everyday.

We walked along the beach to the Cabana restaurant and to Flamingos. You certainly can’t get a better view that at those 2 restaurants. The sunset is out of this world too! I have about 50 pictures alone on just that.

I’ve been to many all inclusive places (Jamaica, Aruba, St. Maarten, Cabo, etc) and I didn’t miss the fact that this hotel wasn’t. I wanted to eat healthy, I’m not a big drinker and I wanted a place that was quiet and beautiful and that’s exactly what I got !

  • Stayed June 2013, traveled as a couple
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Helpful?
6 Thank Travelbunny2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 20, 2013

we had been walking along Grace Bay beach in jan when we were staying at another hotel, we stopped here for lunch at the bar restaurant amidst a lavishly exotic landscaped vista we had a very nice lunch. this time when we went on a last minute holiday we actually saw this hotel choice and booked it. they upgraded us from a botanical view to ocean view and the studio we had was comfortable and very pleasant. the staff were very friendly and extremely helpful. the landscaping is so gorgeous you must see it for yourself. it is not a huge hotel which i also prefered. they have a couple of pools and one is actually reserved as a quiet space which we very much appreciated. Grace bay beach is one of the most beautiful if not the most beautiful beach i have ever experienced. the water was well perfect. well situated on the beach directly between club med on one side and the other the upscale Grace Bay Club (visit the infinity bar well worth it.) so in summary beautiful, excellent value, and excellent location. walk along the beach is well worth it by day and by night.

Room Tip: ocean view ask for an upgrade and just maybe you will get it. tip the maid daily as a courtesy. we...
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  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank lucirizzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 19, 2013

My husband and I just got back from our 2 year anniversary trip and the Royal West Indies was a WONDERFUL time. We stayed in building #8 which is towards the front of the resort. The room was great and we enjoyed having our kitchen. We took the bikes to the store (which are a interesting experience...get bike 4 and 6) and made some lunches and dinners in the room. We spent most of the days on the beach which was always easy to get a beach chair, table and umbrella. The beach is BEAUTIFUL and so peaceful. While we were there it was mostly couples or adults, not a lot of kids. We ended up hanging out with many of the people at our hotel at the HAPPY HOUR, which is the best part of this hotel. We did not miss one happy hour while we were on vacation. From 5 to 7 there is a 2 for 1 deal with Mario behind the bar. He will sing along if there is live music or a DJ, he makes great drinks and he gets to know everyone. Everyone is so happy and having a great time. It is something you want to go too, even if you stay at another resort. This resort is also located near to Coco Bistro which was our favorite place that we had dinner, you can walk there and back easy! However the food at the resort is always very very good! We had an amazing trip and hope to go back again soon!!!

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
6 Thank CarringtonB18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal West Indies Resort

Property: Royal West Indies Resort
Address: Grace Bay, PO Box 482, Providenciales
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Providenciales
#16 Luxury Hotel in Providenciales
#16 On the Beach Hotel in Providenciales
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Royal West Indies Resort 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Royal West Indies Hotel Providenciales
Royal West Indies Providenciales
Royal West Indies Resort Turks And Caicos/Providenciales

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