Check in went smoothly. Got an upgrade to one bedroom without asking. The staff (with some exceptions to be discussed later) were great...Sherman (bellman/concierge/jack of all trades) was great. Housekeeping was great. The grounds were immaculate and the suite was clean. The bad -- the Pelican restaurant. A relatively new manager who is trying hard but the staff of the restaurant don't seem to be all that interested in service...food was generally not hot ( my guess is that's due to lack of movement by servers)...variety of food was limited and the sides never varied. Although this property appears to be reasonably priced for TCI, the value (assuming all Caribbean locations) is below average. Bed was hard and mattress was worn out (deep depression on alarm side of bed).
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- Also Known As:
- Royal West Indies Hotel Providenciales
- Royal West Indies Providenciales
- Royal West Indies Resort Turks And Caicos/Providenciales