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“RWI/Queen Ann Suite (Rm 211) is fabulous”

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Royal West Indies Resort
Ranked #16 of 44 Hotels in Providenciales
Certificate of Excellence
Reviewed October 24, 2012

We never go back to the same place. There are too many places to visit in this world. But somehow we were back at RWI for the 2nd time. What makes RWI/Provo so great?

It's the laid back environment. It's the remarkable Grace Bay beach. It's the reasonable price of RWI. It's the almost guaranteed beautiful weather. It's the conch. The list goes on and on.

RWI is a condo hotel located in what I think is the best stretch of Grace Bay beach. There are many resorts to choose from in Provo, ranging from moderate to very high priced. You can stay at nearby Grace Bay Club or Seven Stars for triple the price but you share the same beautiful stretch of the Grace Bay beach. If you do want to splurge or are on a honeymoon, definitely choose the higher end resorts.

What you won't get at RWI are fancy beach beds, ocean-front dining/bar, pool/beach food and bar service, on site spa or an infinite swimming pool overlooking the ocean. What you get at RWI is the consistency of clean/comfortable room, well maintained grounds, friendly beach attendants, free kayak/hobie cats, and friendly guests. RWI is for couples and families of all ages.

Last time we stayed at a studio which is a good size for a couple but only with a kitchenette (i.e. microwave). This time we rented an ocean view ground floor 1 bedroom suite directly from the owners of Queen Ann Suite which can be rented via TripAdvisor's sister company Flipkey.com. I have nothing but great things to say about the unit and the experience. The suite is located in the prime area of the resort, very close to the main pool and the beach. The unit has everything you could possibly ask for to make your stay enjoyable. It has a fully furnished kitchen so you have the choice of eating out or cooking something up. Believe me, sometimes you just want to hang out by the pool/beach and not have to go out to eat. There is a washer and dryer so you don't have to pack as much clothing (yes pack light and bring more money). You have snorkeling gear, floats, inflatable, beach toys, etc. to use. The entire unit is well maintained, furnished and it even smells nice. The suite is spacious and you can enjoy your meals in the patio or the dining table inside. Another plus for this unit is that you can go out directly from the patio. For the most of the rooms at RWI, you would have to go in and out through the main doors located in the backside of the building. Having not to go up and down the stairs or carrying all the beach gears through the main door was a huge convenience for us. You may get a better view from the 2nd or 3rd floor but our choice is the ground floor.

Another reviewer mentioned about the noise from the next door Club Med. Yes, as an all inclusive adults only resort, they have entertainment all day and night 'til the wee hours. However, the unit is well insulated and you can barely hear what goes on at Club Med. Only the lightest of the light sleeper might be bothered, if at all.

There is a relatively new bakery "Fresh Bakery Bistro" almost across the street for great croissants, pastries, cakes, gelato, etc. Shopping centers are within 15 minute walking distance or you can take the free bike. IGA Gourmet offers very reasonable daily hot buffet meals (ribs, fish & chips, bbq or fried chicken, etc.) which can feed 2 people for only $10 - $12. Great choice for lunch/dinner. The onsite Pelican restaurant is convenient and offers decent food but the service is average and somewhat expensive. Rent a car and go to Sailing Paradise. The best conch and other local dishes at a reasonable price, better than da Conch Shack (but do try the Shack also for cool vibe/experience).

I have a feeling we will be back to RWI's Queen Ann Suite again and again. Just go and enjoy.

Room Tip: Highly recommend Queen Ann Suite - Room 211
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  • Stayed: October 2012, traveled with family
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7  Thank Piaget18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 22, 2012

My husband and I traveled to the Providencailes, Turks and Caicos, for our 30th wedding anniversary early this month. This was our first time there and we went on recommendations from friends and trip advisor. We search a number of resorts and decided on the Royal West Indies. It was excellent!! If you like a smaller well maintained resort. This is it. The gardens on the grounds are gorgeous and two beautiful pools, one quiet pool for adults with a jacuzzi and another larger pool by the restaurant/bar. The beach is awesome! It is an incredible beach. If you are a beach person this is were you will want to be. Grace Bay has the softest sand in this part of the Caribbean. The rooms are excellent, either the studio or one bedroom. We stayed in a studio on the ocean (bldg #1, 3rd floor), it had a king size bed, fridge, microwave, toaster, Coffee maker, washer/dryer and a fantastic view of Grace Bay. This resort is not very big and was quiet. The food in the Pelican Bay Restaurant was very good and the bar makes an excellent Mojito!! They also provide bikes to ride in small shopping area (about 5-10 mins) were there is the Gourmet IGA for items for your room. Food is expensive especially eating out and grocery store is too. We brought some food with us. The only down side for us was the price of food and tiny little bugs that did bite but that certainly will not stop us from returning to a new found paradise at the Royal West Indies!! All the staff was very friendly and made it a wonderful trip!

Room Tip: If you want a good view of the beach/ocean request building #1, 3rd floor and if you want to be able...
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  • Stayed: October 2012, traveled as a couple
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5  Thank nanci60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

The Royal West Indies is a very simple resort that provides all the necessities for a great stay. By now, you should already know that RWI gets great reviews. We stayed in the "Captain's Suite" which we rented directly from the owner and had just about every amenity of the resort. It was great to see how early the staff was out each morning setting up umberlla's and loungers. Certainly it was off season, but it makes for a very relaxing day knowing you do not have to worry about getting a lounger at any point through out the day. The staff put more out as needed and we used the kayak a few times. The ocean is hands down the clearest water I have ever seen (it's amazing how you can see the bottom of the ocean in the kayak pretty far out). I have never been to a resort in which the pool was so empty before. The beach is not extremely wide, but is sufficient compared to many other resorts that we saw. Not sure it the hurricanes over the last few years have made the beaches smaller (considering they are "one of the best in the world"). I was also surprised that the ocean gets deeper fairly quick. Consider packing an inner tube in your luggage to float, you will be happy you did.

We used the bikes much more then we anticipated. Just make sure you give a little inspection before taking on your stroll (some are much sturdier then others). They are available from 8-5/6pm (depending on the season) so you cannot ride them to dinner.

Quickly you will run into Fresh which is a bfast and lunch cafe. Pretty reasonably priced. You can get a cream cheese filled pretzel for $2. We should have eaten there more..but didn't try it until the last day. They also run specials at the end of the day for what they don't sell. The casino is also very close and walkable.

I was surprised after looking at the map how far each resort really is from one another. I thought we would be able to walk to a lot more hotels/restaurants then we actually could. As a reference point, Seven Stars is walkable, but not sure how much further you can get walking on the beach past this resort at night. Walking on the street takes signifcantly longer. Our first night we walked down the beach to get our bearings (we walked almost to the Sands which is just past Point Grace) and it took about 35 minutes. On the way back we cut through the Regent Grand (not Regent Palms). We came out across from Danny Bouy's and it took about 35-40 minutes to walk on the road back to the resort. We were in flip flops, but still, it was a hike. In short, consider a taxi or rent a car for your dinners. I reviewed a ton of restaurants before our trip, only to find out most were not walkable like I had anticipated.

Seaside cafe is located at the Grace Bay Resort (just before Seven Stars and after Anacoana) and is an absolute GEM for food. Arguably as good as Coco Bistro without the ambiance. We also had lunch there and it was outstanding. Coco Bistro does live up to the hype, but make a reservation if you really want to go there when you arrive.

For those that like to Snorkel, head down to Coral Garden's hotel (located next to the Windsong resort and Breezes). The most incredible snorking is located there where you can walk right into the ocean and see a ton of amazingly colored fish. Really not much beach there, otherwise it would be great so stay there. You would have to drive to Coral Gardens to get there from RWI. We also did a trip via Island Vibes which was a lot of fun. Saw about 25 small dolphins under the water on this trip; pretty amazing.

All in all, my wife and I spent about $1500 for the week. This included the Spa at Regent Palms ($350 for couples massage) and Island Vibes snorkel trip ($190 for both of us). We ate dinner out every night and lunch twice. The rest was a combination of going to the grocery store and bringing some breakfast foods. We also brought 4 bottles of wine in our suitcase. You can bring 2 liters per person to the island (it is possible booze has a different limit). The 2 for 1 Happy hour is also a great bonus at RWI. Shoutout, to Mario, our great bartender.

Room Tip: look up the "captains suite"
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Stayed: September 2012, traveled as a couple
9  Thank mcmenamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

2nd trip, low season, luckily no hurricanes this year. I love this place. I went solo so it's always a bit odd but I wanted warm water, sleep, and to read. I did, and luckily got a great rum drink from Lenny and Calvin and William at the bar! I have a lot of allergies and chemical issues, & they really went out of their way to accommodate my needs..2nd floor this time, loved the patio facing the garden. The clothes closet smelled moldy yet no sign of it, so had to keep closet closed and open patio at night though the noise bothered me so then i'd keep fan on (overhead) and that worked ok. The grounds are impeccable. Would like to see more energy efficiency integrated in various ways--lights, equipment/fans..watering..the beach is amazing. I found the staff very helpful. Folks, remember they do NOT make a ton of money there and in fact most jobs advertised are 5.00/hour. And it is NOT cheap to live there. Sherman, Noelle, Rose, Lenny/Calvin/William and NIck/Peter at the bar/chefs they were all very helpful and nice. For me, it's a wonderful place. Going solo I enjoyed being here vs hotel..Eddy at the beach and Mr. O there they are so helpful. Some people are horrifically rude and demanding of them it's actually disgusting. BTW folks take your plastic garbage off the beach--drop it into a waste basket, including your cigarette butts, so they don't wind up in marine life's stomachs etc - or underneath our feet on the beach, in the clean water, etc. Oh - drinking water there is desal..don't like the taste but that's life there. Hot water in the units not great most times. TURN OFF YOUR LIGHTS FANS A/C WHEN YOU LEAVE--IT'S WASTEFUL, COSTLY, UNIT OWNERS HAVE TO PAY THE COSTS..Solar belongs on that island, and wind - speak up and encourage the association to take action on this!

Room Tip: 2nd floor is less mosquito issue it seems (vs last year, for me anyway); location is key to noise is...
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  • Stayed: September 2012, traveled solo
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4  Thank crcrcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

This was my first time to Provo, we went during the slow season. This resort was amazing, I don't have a single bad thing to say about it. My boyfriend and I were greeted by Sherman who showed us to our room. He was extremely helpful, friendly, and always helped us with what we needed. The resort grounds were beautiful! The gardens were amazing, I have never seen anything like it. They have 3 pools, 1 for familys and 2 pools for quiet couples. The restaurant/bar served excellent food and drinks. The room was always clean since the maid came once a day to clean up our mess :) I had a hard timebleaving my king size bed every morning! The resorts access to the beach was at a perfect spot....a lot of resorts to the left and only a few to the right which made it less crowded. They had kayaks and hobies that you could rent for free and take out on the ocean. Everything about the resort was great. They even have a bakery across the street that we walked to every morning for fresh baked pasteries.

Room Tip: The lower the building number, the closer you are to the beach. We stayed in room #423 studio and i...
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  • Stayed: September 2012, traveled as a couple
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    • Cleanliness
    • Service
4  Thank Lindsey Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

Hotel outside: Beautiful with impeccably clean grounds. The hotel main office has tasteful colonial decor and is easy to get to. Guest units are in separate 3 story blocks. This is not a huge property so getting around it is relatively easy and the beautiful landscaping with all the birds, butterflies and small lizards scampering about makes for an enjoyable stroll.

Rooms: We stayed in the most basic level of room, the garden-view studio and couldn't be more happier with it. When we travel we don't spend a lot of time in our room but for a basic level room we were very impressed. The studio rooms are open, comfortable, well-lit, and kept very clean. The maid service was exceptional and leaving several extra dollars in the room each day for cleaning staff goes a long way and was appreciated. Beds are surprisingly comfortable and among the best we've stayed at anywhere in the Caribbean. The large screen TV carries a very good selection of English-language programming including a UO Ducks football game we decided to stay in late for one night! The balcony is large and private with table and chairs. There is a compact clothes washer/dryer combo in each room that comes in handy and lets the traveler pack less for a stay. Cleaning staff leave single use boxes of powdered laundry detergent that's replenished when used. The kitchenette comes with a microwave, refrigerator and sink with diningware. An oven or stove top would of been ideal additions to cut down of food costs. The AC was great and kept the room very cool and dry. Smoking is not allowed in the rooms so no foul smoking odors to deal with. There's also a variety of local what-to-do and where-to-eat magazines in each room that were helpful. The only complaint I would have is the guest units don't have elevators and carrying heavy luggage up three stories after a screwed-up exhausting late night flight (thank you once again US Airways for a terrible travel experience) can be a chore I'd rather do without but the front desk does offer help with your bags if desired.

Beaches: It's easy to see why Grace Bay beaches are rated among the best in the world. Crystal clear warm water and white sands. We were visiting in the off-season and there were very few people on the beaches so getting a couple loungers on the beach with an umbrella was never a problem. And there were almost no beach vendors (Mexico, take a cue here and start making laws to get rid of these annoying vultures!). Literally, only one guy every other day would walk by on the beach near the water and maybe ask a few people on his way for paragliding services. He even had the class not to seek out and harass folks that are obviously just there on their loungers enjoying the beach. People that wanted to go paragliding would get up and catch him walking by the next time. Hobie cats and kayaks are available for guests at no charge and you can check them out where you pick up your beach towels.

Pools: There are 2 pools. One by the beach and the quiet-pool about 100 feet away. It was low season so we usually wouldn't see more than one or two couples at each pool with plenty of chairs and umbrellas available. No rushing out at 7 a.m. to toss a towel to 'reserve' your spot. The quiet pool actually has another very small pool attached to it and a large hot tub that was, like the pools, very clean and relaxing. This area is also well shaded with palm trees so if you are nursing a bad sun burn this is an ideal place to limit sun exposure and enjoy a relaxing pool. As a bonus we did not see a single vendor at the pools! Pool towels are next to the beach. The hotel Restaurant bar next to the main pool goes into Happy Hour mode from 5 to 7 each evening so a few more people would show up but it still is very low-keyed and not crowded at all. We didn't know about the happy hour until towards the end of our stay unfortunately but the bar serves some great drinks and we met some very friendly guests at the pool that were a real pleasure to know.

Restaurant: The Pelican prepared an awesome curried conch that was probably the best meal we had during our stay. It's not the highest TripAdvisor rated restaurant in the area but the food was very good and staff are very friendly and attentive. It was also one of the latest-open restaurants around and being the town starts to close at about 8 p.m. each night, if you're into starting your evening late like we do finding a place to eat past 8 limits your options. Renting a car to get about is a good idea and unlike what you pay on the island for everything, the cost is reasonable during off-season (about $35 day). Taxi rides, from what we were told by guests, usually run about $10 each person each way in the local area.

Tip on restaurants: You often will see a "service charge" on your bill along with the local tax. This service charge is usually 10% of your food purchase. You see this a lot (not everywhere though) and it's basically a partial gratuity built into your bill. We did run across one place that added a full 18% gratuity into the bill so of course service suffers when you run into that, but the 'service charge' let's you decide for yourself what the rest of the tip based on the food purchase should be. This was explained to us by a server at one restaurant and an owner at another that didn't have this service charge. Just watch out for this when tipping so yo don't overtip because food is so incredibly expensive here.

This was our first trip to TCI and with all the price researching I did before making reservations and the end result with our great experience at the RWI, this resort is a very good value and probably one of the best values on the island if you're looking to get the most out our your travel dollar. Sure, it is not one of the bigger resorts in the area that has more bars on the grounds and added amenities like a fitness room, which we did miss having but our primary goal was to relax and we did. Some people might have an issue with Club Med next door which does have nightly entertainment and you will hear loud music being played. It personally didn't bother us and we didn't think it overly loud or anything outside the ordinary of a resort zone area but if you are a light sleeper, early to bed type that wants absolute peace and quiet, I can see their point.

Buying anything on The Turks & Caicos islands is very expensive. More expensive comparitively than even Hawaii. Seeing a 6-pack of Corona for $16 or milk for close to $6 a gallon at a local IGA store are examples of the sticker shock you will run into here. Eating out, expect to pay at a minimum of $50 for 2 people for a basic meal NOT including drinks. It's easy to run over $100 a meal a couple if you toss in appetizers and drinks. We were warned before making the trip and found ways to minimize our food costs like bringing a large bag of cereal, protein and snack bars,hitting the duty free store for booze before departing the US (up to one liter per arriving passenger is OK), and taking tips to do some grocery shopping and using the limited kitchenette in the rooms are all ways to help reduce your costs and the make the trip more affordable.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank BeachNBreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

Royal West Indies is one of the smaller and cozier resorts in Providenciales.
The rooms are more like Studio Apartments with a decent size kitchen, huge bed, plenty of seating, nice patio, great bathroom.
Several pools in the resort are beautiful and inviting, decent restaurant, easy access to the beach with beach chairs, towels, water equipment rental - the crystal clear blue water is just fantastic.
Very friendly staff at the reception, which is an exception at Turks and Caicos. The resort offers free bike rental, which is very convenient since the resort is just a short bike ride from a little shopping village (with supermarket, dive shop, souvenirs, cafes).
Loved it! Would go back in a heartbeat!

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Maxikmoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal West Indies Resort

Address: Grace Bay, PO Box 482, Providenciales
Phone Number:
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Providenciales
#15 Luxury Hotel in Providenciales
#16 On the Beach Hotel in Providenciales
Price Range: $212 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal West Indies Resort 4*
Number of rooms: 60
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Also Known As:
Royal West Indies Hotel Providenciales
Royal West Indies Providenciales
Royal West Indies Resort Turks And Caicos/Providenciales

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