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“A good stay”

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Royal West Indies Resort
Ranked #17 of 45 Hotels in Providenciales
Certificate of Excellence
Athens, Alabama
Level Contributor
110 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“A good stay”
Reviewed July 1, 2012

We stayed here for a week in a 1 bedroom botanical view and had a lot of worries before we got there about our choice of room. We have never been to the beach and not had a beach front or view before. All these worries were a waste of time; we were in building 8 the furthest back from the beach and enjoyed the trees and view of the pool. We were only a short walk through the resort past both pools and the restaurant to get to the beach and we enjoyed the walk. We saw so many beaches during the day we did not want to see anymore when we got to our room.
This resort is a good choice very nice and clean with all you will need, just the right size not too big or small at the same time. There are more expensive options but you can go wrong with RWI. Free Wifi, free towels and chairs at the beach, free water sports (kayak, sail boat, snorkel gear).

Pros: great beach, real nice restaurant that was not too expensive (compared to others), the free stuff on the beach as I mentioned above, no having to tip someone to set up your chair or give you a towel. Rooms are perfect.

Cons: the customer service is not great, but I am not sure if that is because they are not trained properly or if they are rude and do not care. I believe it is not training though.

Tips: Pack food for breakfast and snacks, eating out is very expensive as everyone has said. Their restaurant Pelican Bay, is very reasonable compared to others.

Room Tip: I think only building 1 is truly ocean front, don't worry too much about the room view, you are...
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  • Stayed June 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank 3and4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (498)
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Columbus, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 26, 2012

This was a great choice if you don't want to go high-end at the expensive Turks & Caicos. No problems with the room at all...each one has a good size patio and a kitchenette. Great pool system with adult and kid pools. Restaurant and bar are laid back and great for lunch or dinner. This and Cayman are the best beaches we've ever been to. We were in the back building and it took 30 seconds to walk to the beach.

Stayed July 2011, traveled as a couple
Helpful?
Thank MikeKColumbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 26, 2012

My wife and I are in our late twenties and came to Turks & Caicos for our honeymoon from June 11th to the 18th. T&C is an absolutely beautiful place and the beaches here are beautiful, but pretty expensive. Breakfast, lunch and dinner for 2 could EASILY hit $300 for 2 people. We knew about this and packed ramen noodles, mac n cheese and popcorn with us.

RWI is a very nice resort to stay at. We felt it was very homey and humble and the price was pretty reasonable. We got a studio deluxe suite. We were on the second level and had a porch facing the garden, where we had our ramen noodles or mac n cheese for breakfast to try and save some money. We were place in Unit #7, which is pretty much in the middle of the resort. We had a coffee maker, full fridge with freezer, microwave, washer and dryer. The room has a safe, hair dryer and iron. Each resort has a restaurant associated with it and the one with RWI is Pelican Bay Restaurant. We did go to this restaurant twice and the food is ok. We went once for breakfast and once for dinner. The price is a bit cheaper then the other restaurants in Providenciales. We got a king sized bed and it was extremely comfortable!

Location: RWI is very close to Port of Calls and Salt Mills. There are restaurants, gift shops ice cream shops and snorkel shops at these two plazas. RWI has bikes for the guest to borrow. You can sign them out for 2 hours, but if you come back later, there is a fee. These plazas are a 10 to 15 minute bike ride away. RWI is towards the end of a bunch of resorts and is next to Club Med. Club Med does have a few nights that the music was really loud, but once we got into our room, we couldn't hear the music anymore. Fresh Bakery & Cafe is right across the road and 2 really good (I'd say top 3 of the restaurants we went to in Provo) restaurants that are really walkable is Coyaba's and Coco Bistro. Typically, reservations are preferred, but we walked in a few times and didn't get turned away. The Casablanca Casino is right next door and the IGA supermarket (opposite of the Seven Stars Resort) is a bike ride away. Seaside Cafe is also really close by, but we didn't get to go there.

Beach: The beach at RWI was beautiful. Pretty much all the beaches in Provo were beautiful, but we didn't have any rope or lines limited our ocean fun. The resorts offers a kayak and hobie/sail boat and I think you can get them for 45 minutes. There is a towel shack and it is always manned and the staff positioned there hands out towels and helps out with the beach equipment and they set up the beach chairs and umbrellas every morning and break them down at night.

Staff: The staff seem fairly nice, but I don't think they are entirely helpful. We got a welcome call on Monday and we requested to be moved to unit #8 because they have full kitchens to cook dinner instead of spending $150 for dinner for 2. We never heard back again regarding this move, but we weren't pushing the issue either since we were on our honeymoon and the place was beautiful. So we didn't stress about it and if it happened to work out, great... We did ask the staff to make us a reservation for Coco Bistro once, but they did not get this done for us either. They said the phones are always busy there and that it would be best to walk there and make a reservation ourselves, which we did do. We did however need to reschedule and called them and were able to get through after a couple of times. So to me, if they really wanted to go the extra mile, they could've, but didn't.

We would definitely stay here again. It does seem like the resort does put a lot of effort into maintaining their grounds. They redid a garden area beside the bike station while we were there.

Note: Water at the restaurants cost $8. So get a cocktail instead. What we did to save money was bring a water filter with us. We boiled the tap water in the coffee maker and then cooled it down in the freezer and then poured it into our water filter and used water bottles to carry water around with us. Leave a tip for the maids that clean up your room.

Tips: Bring sunblock! 2 bottles if your staying for a week. We brought a large bottle and ran out half the week and had to buy more at the market and it was $15.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ctran978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 25, 2012

This resort was beautiful. The staff was so accommodating. The restaurant onsite (Pelican Bay) serves the most authentic and delicious food. I enjoyed my stay tremendously.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Akaiya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longmont, Colorado
Level Contributor
241 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed June 25, 2012

My boyfriend and I just returned last night from TCI. We stayed at the Royal West Indies and it was perfect. We stayed in a one bedroom suite. Having the full living area and separate bedroom was very nice. We went to the grocery store on the first day and had most breakfasts and lunches in the condo. Helped save a lot of money. The staff is very friendly and helpful. The room was very nice and clean. A wonderful experience overall.

Stayed June 2012, traveled as a couple
Helpful?
Thank TribTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed June 22, 2012

This was me and my wife's first trip to Turks and Caicos. We decided to stay in Provo or Providencialis (the main tourist island) instead of Grand Turk...which was a great decision. Then after reading tons of reviews, we stayed at the Royal West Indies. In Provo, most of the resorts and hotels are located on the northern more eastern side of the island. We stayed at the Royal West Indies. It's towards the end of all the resorts, so we had the same beach but it was quieter and it's actually located in a really good place.

I wouldn't spend the extra money to get an oceanview room because the landscaping in the garden view rooms are nice and because it's such a short walk to the beach, I don't think it's worth it.

Rooms were nice and spacious and clean. The tap water in T&C's is recycled and smells recycled so when you shower, it smells a little "funny". Nothing to worry about, but I wouldn't drink it. Each room comes with a kitchenette so utilize it since the food is expensive.

Food is double the price as in the states because they import everything so here's what we did and what I suggest:
1) We packed with us a couple of boxes of cereal and then light snacks like a big bag of Trail mix, some fruit bars and breakfast bars to help us out so we wouldn't have to go out for every meal. We also packed several gallon sized ziploc bags and several sandwich bags to help us pack our lunches. So glad we did. It kept things dry and unsandy from the beach.

2) You can rent bicycles for 2 hours at a time from the hotel. The closest grocery store is a 7-10 minute ride away and easy to get to. Each bicycle has a basket on the front so you can carry stuff with you.

3) On our first day, we went to the grocery store and bought drinking water (3 gallons lasted the both of us for 6 days). Buy the gallon water with the Shark on the front. It's $.50 more per gallon but tastes better. It was something like $2.50 for a gallon of water. We bought a loaf of bread, a pound and a half of deli meat, some cheese, 3 bags of chips, some Oreos, some mustard, a bottle of soda and some milk and 5 bananas and 2 apples and it came out to about $100.

4) We ate cereal with bananas every morning and that saved us a ton of money. We made sandwiches with chips and cookies for lunch every day which saved us even more money and then for dinner, we went out a couple of times. We ate at the Pelican Bay Restaurant on site and it was pretty reasonable. We ordered the Quesadillas a couple of times. They were $14 and we split them. We ordered a ToGo order, picked it up and ate it in our room, then we would go to a nicer restaurant just for dessert so we could experience the atmosphere and setting of those nicer restaurants without the heavy cost.

5) Buy a couple of 16-20 ounce water bottles in the airport so you can use them over and over again to fill up without having to lug around a gallon of water with you. Since you can't bring water bottles with you through security, buy some at the airport. It'll still be cheaper than buying it at the grocery store in Provo.

6) Use the plastic grocery bags to pack your lunches for the beach. Just double them up for added security. Make sure they don't have holes in them though. We used the inner bag for food and the outer bag for dry stuff like our cell phones, room keys, magazines...whatever.

7) The hotel provides beach towels, so that's easy and nice. They also rent out snorkel gear for 45 minutes at a time. But the water where the hotel is doesn't have much to look at, and you can't take the snorkeling gear off that beach, so meh!

8) We spent the first 3 days of our trip just relaxing on the beach right by our hotel. If you walk to the right of the hotel on the beach, you'll pass the Club Med resort and then if you keep walking, you get to this house on the corner and you'll see some rocks in the water. We camped out here for an afternoon cause there was no one in sight for about 500 yards on either side of us. Make sure you wear sunscreen...even if it's cloudy. You're close to the Tropic of Cancer so the sun is different down there.

9) On day four, we rented a car to explore the North and Middle Caicos islands. Make sure you have the hotel book this for you the day before you decide to go. The hotel will call you a taxi to get you to the Ferry, which will cost you about $18 or $20 with tip for 2 people. We took the 6:30am Ferry ride so we'd have more time on those islands. You don't need to be that ambitious...there's not a ton to do, but glad we did it. Take the Ferry ride around 9am. The last one returns around 5:30pm. Ferry Rides are $25 per person for a one way ride. So it was $100 for both of us for a round trip. The rental car was $75 for the day.

Once we got to the island (after our 30 minute Ferry ride), a lady was waiting for us with sign that had our name on it right there where the Ferry arrives. She gave us the rental car and told us to drop it off and leave the keys in it and be careful. She gave us a map of the North and Middle Caicos islands. We drove to the end of the Middle Caicos islands first and decided to work our way back. Some of the side roads aren't marked so you'll be doing alot of u-turns. Just roll with it. You have to be a tad adventurous. We saw about 50 people total the entire day. There weren't many people at all on either island, which is kind of cool and kind of creepy as well.

Remember to pack some food with you on this day (if you do decide to visit these islands) because there aren't many options. Daniel's Cafe is a great choice though, on Middle Caicos. We went to Bambarra beach, where the Tiki Huts were. There was absolutely no one anywhere around. Which again, was cool and kind of creepy. To get there, you have to drive over the destroyed bridge that connects North Caicos to Middle Caicos. It got destroyed by a hurricane in 2008, but it's totally safe to drive on, even though you have to drive slowly cause of all the potholes. To get to Bambarra beach, you drive on this dirt road for a while. Keep with it and you'll eventually get there.

The other thing I'd do on Middle Caicos is definitely hit up Mudjin Harbor and Dragon Cay. You access it at the Blue Horizon Resort. It's beautiful. YOu can go snorkeling here (if you have snorkeling gear) even though it might be a bit rough. Dragon Cay is the little island you can walk out to via sand bar. It's just really beautiful. Camp out here for a while.

There's honestly not a ton to do on North Caicos. You can try to go to a couple of beaches and hang out. We couldn't get to the 3 Mary Cays...the roads were crazy and we just gave up after driving on dirt, rocky, flooded backroads for 20 minutes. UGH! That was pretty much the North and Middle Caicos islands. Glad we did it though, because it was unique and remote and a cool experience and we got great pics.

10) Since you get free wifi in your hotel room, we decided to rent a car (from Avis- www.avis.tc.) on our last day and go snorkeling and drive around Provo. We totally suggest doing this because our car rental was only $35 for 24 hours and it allowed us to drive ourselves to the airport the next morning for our flight out, which saved us $30 on a taxi ride which was pretty much the cost of our rental. The only risk with this is if the weather is bad on the last day and you planned on snorkeling and beach visiting that last day. But you can stay up-to-date on the weather throughout your stay and book your car 24 hours in advance online so you should be fine.

11) We rented our snorkeling gear from Dive Provo for $15 for a 24 hour period. They were great. The two main places to snorkel are Smith's Reef which is in Turtle Cove and Bight Reef which you access by going to the Coral Gardens hotel. Just use your map that the car rental people gave ya. You'll see it.

You'll also want to check out Chalk Sound where Taylor Bay beach is. It's really shallow and warm water and just neat. It's a little difficult to get there though. Just keep exploring and you'll find it. If you get time, check out Long Bay Beach. We missed it, but that's where the locals go and you're supposed to be able to find Conch (pronounced Conk) shells there in the water.

We skipped the Conch farm because we heard it was just okay...even though it's cheap to get in, especially if you're at the Ferry to visit the North and Middle Caicos islands. It's next door to where you get on the ferry. It closes at 4pm.

12) RESTAURANTS:
Definitely go to Coco Bistro. It's not on the beach and it's right by the Royal West Indies. Entrees run about $35/person but the atmosphere and food was really good. We ate at Grace's Cottage which is located at Point Grace hotel/resort. It was really nice as well, but expensive.

We suggest getting the local free magazines in the hotel lobby where you check in. Inside you should find ads and articles on most of the restaurants on Provo and also, their menus and prices. You'll also find ads for excursions you can take and other fun things to do on the Island.

Overall, great experience. The water is amazingly clear, warm and the sand is like powder. Nothing like anything I've ever seen. Great place to visit.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
62 Thank markaaronmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 21, 2012

At first glance I did not think this resort was as nice as some of the others on the beach, but for the price it was well worth it. Every staff member was extremely friendly, the rooms were clean and spacious, and the resort is small and private. The food at the restaurant was pretty good, but the bar was a little slow. The best part about this resort is it is located right in the middle of Grace Bay Beach, which provided us access to many good restaurants, the casino, and shops. You basically walk out your door and you are at the beach, which makes for a very relaxing vacation!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mandy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal West Indies Resort

Property: Royal West Indies Resort
Address: Grace Bay, PO Box 482, Providenciales
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Providenciales
#16 On the Beach Hotel in Providenciales
#16 Luxury Hotel in Providenciales
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal West Indies Resort 4*
Number of rooms: 60
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Also Known As:
Royal West Indies Hotel Providenciales
Royal West Indies Providenciales
Royal West Indies Resort Turks And Caicos/Providenciales

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