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“Excellent budget accommodation”

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Ports of Call Resort
Ranked #18 of 44 Hotels in Providenciales
Certificate of Excellence
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent budget accommodation”
Reviewed March 2, 2012

For a budget accommodation comfort suites does not disappoint. The lobby and pool area are beautifully re-done, as well as some of the rooms. Careful when booking online as there was an issue when we arrived with our upgraded king bed room with a balcony. Apparently some of the rooms aren't labelled properly on the website and we were stuck in a room with 2 doubles for half of our stay. I give comfort suites 5 stars for being a great 3 star hotel. If you can get into a 5 star beachfront resort for the same price....do it. But you can't, that's why your looking at the comfort suites.

  • Stayed February 2012
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Thank AdRoShambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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ottawa
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 1, 2012

Here's a complete rundown of how to have a great vacation while not spending too much. But first, Comfort Suites. I went with my GF and we arrived at the hotel from an airport shuttle that is about a 10 min ride. It costs $13 per person. We got to the hotel at about 1pm and got checked right in. We asked for a King Bed, but they didn't have one, so they gave us one of the upgraded rooms with 2 doubles. Rooms are beautiful and just as nice as any 5 star in Cuba or Mexico. Spacious with fridge and hide-a-bed/couch, coffee AND dinning table with fridge. DEMAND AN UPGRADED ROOM or if they can't get you one, go down to the desk early every morning until they change you over !! The resort is right across the street from the beach. It's a short walk and is worth it to save $1000 a night which is what beachfront hotels cost. This hotel is great. it's laid out very nicely with a large sitting area, pool, hot tub and bar where you can buy drinks, watch TV and hang out. Also available are 2 computers to check emails and get online. The breakfast is a bit of a joke. They have toast, dry cereal, juices, bad coffee and some bland pastries. If you want yogurt, you have to ask the guy that hangs out restocking supplies. The hotel is trying to cheap out on the continental breakfast and it shows. After a day or two, I just went across the street to the grocery store. The hotel provides nice beach towels that you can take to the beach, use and trade in at any time for a fresh one. At the beach, there are only 3 tiki huts for shade and about 20 chairs. They are usually taken up quite early and there isn't alot of shade. If you want a good beach day, get up early and claim your chair with your towel and some belongings. We bought a styro cooler for $5 and filed it with ice from the hotel ice machine and brought drinks and lunch. Worked out great.

The hotel is also right across the street from the Graceway Grocery store. This is where you want to get your food. They have a nice deli/salad bar with fresh food that you can eat lunch at and get snacks/drinks. BOOZE TIP... Heineken is $73.99 for 24 bottles and Coors Light is $62.99. Drink the local Turks Head beer available in Lager and Amber for $45 a 24. It's very tasty !! They also make a nice rum called Bambarra available in light or dark 26er for $16.99 or for $14.99 around the corner at the liquor store (booze cheaper, beer more expensive). If you want to get out for a nice dinner, you can eat at any of the beach resorts and expect to pay a premium, but the setting is luxury and and it's worth to do for a night or 2. You are on vacation and should spend a bit !! Also along the main drag, not far from the hotel and along the main road, lots of restaurants. FOR CHEAP EATS... it's hard to find, but you should check out "Pizza Pizza" (not the chain), but a local pizza joint on top of the ice cream store with homemade food. Fair prices for pizza, you can share a large and be stuffed for under $20. THE BEST PLACE was "Hey Jose" Mexican food, right behind the grocery store across the street from Comfort Suites. You can get 2 tacos for $6 and the staff are very friendly. The atmosphere is great. If you want to have a few late night drinks, check out Danny Buoy's Pub. Kind of an Irish theme and they always have the hockey game on !! DJ is deaf, or seems to be as the music is usually WAY to loud, and I'm a musician !! It's a good time regardless. Also, just outside the main hotel entrance are some nice shops to get shirts, scuba/snorkel gear, ice cream, hair done, and Jimmy's Dive Bar for drinks and food. GETTING OUT AND ABOUT... Definately rent a car or scooter and travel to Turtle Cove and see some of the other beaches. Go to Taylor Bay and Sarsaparilla Bay on the south shore as well as Long Bay beach (Shore Club) where there is basically a georgeous empty beach that you can just go and enjoy a quiet time with nothing but sand and sea. Bottom line is that Provo is an expensive place, but it's beautiful, hot and sunny ! This is an amazing island. The people are kind and there is lots to do. It's also very easy to just blend in at the BIG resorts on the beach. Walk in the front door like you own the place, grab a towel and head to the beach to grab the premium chairs and umbrella, they won't bug you, especially if you order a drink and just mingle... there are no wrist bands and everyone just look like they belong. we met lots of great couple that we spend the week with and it was fantastic. This is also a great place for families, but you have to know that the kids are on vacation and do go a little nuts around the pool area... wasn't a problem for us, but we were at the beach or travelling around. THE HOT TUB is either too hot or too cold. Go bug DAVE and don't take any [--] from him. You are the guest and the hot tub should be working properly !!

If you snorkel, go to CORAL GARDENS... free snorkelling.. saw some barracudas and a BIG sea turtle.. If you are a serious snorkeler or scuba diver, go on a trip .. There's a scuba/snorkel shop at the hotel that will hook you up out on the BIG reef !!

To sum up.. it's a beautiful place with lots to do and see. Staying at the Comfort Suites was very enjoyable and very comfortable. It is a great place for a decent price and we will definitely go back. If you are thinking about the Grace Bay Suites, don't bother. The pool area is tiny and the music from Danny Buoys's will probably keep you from a good nights sleep. The Comfort is closer and has many more amenities.

  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
15 Thank partymarty99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westport, Ma
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 1, 2012

My family and I stayed here from Feb 22-29. The weather was in the low to mid 80s. Two brief showers but that was all. Our hotel room was immaculate and cleaning services came in each day and did a great job. The staff was friendly and helped us to book our jeep rental and our ride with Provo Ponies (highly recommend). Restaurant food was pricey-loved a place called Las Brisas which is close to Sapadilla Bay. Also ate at the Tiki Hut on Wednesday night for the chicken & rib deal. The IGA was great to have close by as was Hey Jose, for inexpensive Mexican on the island. The surf was a little rough due to the high winds but gave us a great breeze. The pool was very clean and the hotel breakfast was fine. Had a great trip and would, without a doubt, stay here again.

  • Stayed February 2012, traveled with family
    • Value
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Helpful?
Thank TracyWestport_Ma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia
Level 5 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 26, 2012

Glad we had such a nice place to stay. Everything we needed was available.

  • Stayed February 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Finless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wny
Level 6 Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed February 25, 2012

I read a lot of the other reviews, and only believe the ones that have both the positive and the negatives. It is rare to find a perfect place, but this was close. We arrived earlier than the 3pm check in and had to wait to get into a room. HINT have shorts on or bring some to change into.It gets very hot walking around in jeans. This is the major problem, Check out is 12 noon and rooms are not ready for 3pm check-in. I would suggest check out at 11am to give them time to clean the rooms ( yes, we left our rooms at 11a and told the front desk we were done, so they could get someone into it) There is a room off the front desk where they can put your luggage while checking in and out. The front desk is extremely helpful as is the rest of the staff. The front desk set up a half day snorkel tour and assisted in getting in contact with our pre-paid taxi for the trip to the airport.They called our room to see why we hadn't checked out after three nights, after i showed them my paperwork showing reservations for 4 nights we decided someone had fat fingers and typed the wrong information into their computer, I kept a good attitude and asked Kendra,the woman who seemed to be in charge why they were trying to kick me out.We had a good laugh about it. The cleaning people always spoke and were there with a smile as was Watson, the bartender, who always seemed to be on duty.They have two computers to use, but they are kind of slow, could barely check the e-mail, I don't know if it is island-wide or a hotel problem. My TV remote was replaced as soon as they knew it didn't work. The rate is amazing for where you are and what you get. The wife and I stayed here from Feb 20-24. Check the other prices on the island and see what I mean. This is what we wanted. We are not "all-Inclusive people" and require a clean, comfortable place to sleep and use as a starting point to explore. THIS WAS IT! The breakfast was an added bonus, nothing spectacular, but if you know what you are getting, you can't complain. There was fresh fruit, something different each day. We had apples one day, oranges another and grapefruit on another. Yes, there was yogurt, and you have to ask. I am sure it is to prevent some people from taking a handful for the day. There were two kinds of juice, apple and mango. Tea and coffee were there and hot, two kinds of bread for toasting. Small croissants were plentiful. We paid a little extra for a balcony room ( I don't like the lack of privacy on the first floor facing the pool) We were in room 368. Two big beds, a flat screen cable TV, nice sized bathroom and a balcony with 2 chairs and a small table, it even included a small refrigerator ( no freezer and missing a leg). The balcony faced the back of the property, but still had a gorgeous view. The room was equipped with a system that saved energy by turning off power to everything except the TV and refrigerator. There is no elevator, know that if you cannot walk up the stairs! The supermarket is literally across the street. The hotel is part of a complex called Ports of Call. Ports of Call includes a couple of restaurants and small shops. A fifteen minute walk down the sidewalk leads you past other restaurants and shopping areas. The hotel had a pool, we did not use, and a tiny hot tub. The beach was a short walk away and had some chairs reserved for hotel guests only. It could have used more shade at the beach as there were only 2-3 small areas of shade provided by small pavilion type structures. The property itself was well kept, the pool was cleaned every morning and the trees and flowers were tended to, even the sand around the trees was raked. This place exceeded my expectations and would jump at the chance to stay here again, if we go back to TCI.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank willtravelfromhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake View, New York
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 25, 2012

We dis our research before arriving and kept our expectations on par with what we paid. We were overall very pleased. One tip that nobody seems to talk about is the drinking water quality...had to buy bottled water everday due to the hydrogen sulfide smell. Any coffee snobs out there, go to the Java Hut at the IGA (across the street) - delicious. All of the other positive reviews posted are accurate - no need to repeat. In general, PROVO is spectacular, quite pricey though. Suggestion, to minimize some costs, utlitlize the IGA store for food/alcohol/water/otc meds. Also, if you snorkel in Smith's Reef, wearing water shoes may be helpful, as I went in barefoot, hit a rock and broke a toe halfway through the trip. There's so much to see and enjoy that I wasn't going to let a broken toe get in the way ... hence... "go with a broken toe".

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank josanpan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 23, 2012

We stayed here for 3 nights over Presidents day weekend, which was also a surprise trip for me.. only had about 24 hours to do any research or planning.... Very glad I came to TA first to read up... I was alittle worried about where we had to stay, but most reviews seemed honest and good.

Glad I knew what to expect going in or I am sure I would have been disappointed. We are very easy people to please and don't need or expect much but a clean environment. Our main dissappointment was that we were given an old non updated room on the first floor with no patio. They said they were full at check in and had nothing else, didn't question it.

We checked in about 2:30 and got our room right away room 153. Was nothing special it did have a flat screen tv so not sure what the "upgraded" rooms have that we didn't. It was old and worn but clean. Unpacked and made our way down to the beach to explore.. quick 3-5 min walk.. super safe did the walk many times alone and different times and ALWAYS felt safe.

Here is the only negative thing we encourted and could have been a problem if we were staying longer... The beach first of all is just breath taking the water, the sand gorgeous.. I've been to alot of different beaches and this blows them all away. Comfort Suites has a alittle area that has about 20 chairs to use for it's guest.. of course all first come first serve.. So in the middle of the afternoon on a Saturday wasn't expecting to find any available chairs left, and there wasn't.. No problem we walked the beach and went and had lunch at Hemingways down at the Sands Resort.

GREAT lunch and for the most part affordable burgers/sandwiches ran about $13 drinks/beer $6-9
Our next day we woke up by 7ish went and had their free cont breakfast, again if I didn't know what to expect would have been dissapointed.. nothing to write home about.. a few different types of ceral, toast, 2 different types of little crossisants/ danish and yogart which you had to ask for which I thought was strange, Juice and coffee. nothing special what so ever . Ate some and then walked across the street to the grocery store... beautiful inside very nice LOTS of choices but very $$$$ everything was at least 2x more here.. Bought a big container of fruit some bannans for breakfast and 2 sandwiches and little salad to bring down the beach for lunch later and some water bottles.. cost about $40 (we brought from home some cans of pringles). There is also a microwave to use in the area that they server breakfast from at the hotel FYI....

my hubby went down to the beach alittle after 8 and got the last 2 chairs for us... unfortunately I have yet to visit any place where the "towel game" doesn't happen.. so if you want to make sure you have a chair on a visit when the hotel is full make sure you get your chairs by 8... noticed that people who grabbed there chairs some still didn't show up for over an hour later.. now of course it is possible that they were taking a nice walk along the beach.

The chairs were old and very uncomfortable most didn't work correctly with the different positions... deal breaker for us no... I was just happy to be in a chair which we stayed at all day long... never once used the pool but many did and seemed very nice, the hot tub at night always seemed croweded.. never used the bar at the hotel either but Watson was very nice in getting our beach towels. We literaly just slept and changed there...

The location was the best.. walking distance either on the road or beach to many restaurants... We ate at the upstairs bar and grill across the street one night. (just had appetizers and drinks ) had a man singing which was nice.. Our best meal was at the Deck across at the Seven Stars... had drinks and appetizers again and split a burger (this also was our most $$$) the burger being $21 but the appetz ranged from $9-12 drinks beer was $6 and the house drinks were $9.. that is mostly what we did at dinner was order a bunch of different apptz and split a main course... There was also a singer there that was awesome.. beautiful layout and comfortable chairs every where highly recommend... Our last dinner we walked across the street in the other direction to the seaside cafe.. was fine .. burger there $13 they have yummy frozen drinks $7-8..

We also did the Dream Caicos snorkling tour ..never snorkled before had a blast also recommend.. you can sign up at there beach front hut in front of the Alexandria about a 30 min walk on the beach or so... was $89 pp for 1/2 day.
our cab ride to and from the airport was $13 pp
We loved our stay on the island and wish it was longer. would come back again and stay here.. is it the four seasons... not even close but there is NOTHING on the island that even comes close to this price range so if this is the only way to get to come here and stay.. then do it.. just know going in what it isn't... The island is safe and clean and no one bothers or hassels you anywhere!!! nicest people.....

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank sahm5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ports of Call Resort

Property: Ports of Call Resort
Address: Grace Bay Rd, TKCA 1ZZ, Providenciales
Phone Number:
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Providenciales
#13 Spa Hotel in Providenciales
#16 On the Beach Hotel in Providenciales
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ports of Call Resort 3*
Number of rooms: 98
Official Description (provided by the hotel):
The Ports of Call Resort is located within the beautiful Grace Bay area on Providenciales, an island of the Turks and Caicos, and is only a short 15-minute drive from the Providenciales airport (PLS). The property comprises of a central building featuring a welcoming reception, business center, breakfast room, fitness room, and poolside bar. Ports of Call Resort has 98 fully renovated deluxe junior suites approximately 325 sq ft offering pool view (some with balcony or terrace) and others with garden views. Rooms are located in two three-story buildings (no elevator) surrounding a tropical pool area that creates an intimate boutique setting. For your enjoyment, the tropical outdoor facilities include a poolside bar and lounge, table tennis, billiard table, pool, hot tub, comfortable chaise lounges, patio seating, shade umbrellas, towels, and a dedicated children's play area. Ports of Call Resort has a designated beach access to the awe-inspiring Grace Bay Beach complete with lounges, umbrellas, stand up paddle-boards, and kayaks, and is only 300 yards from the property. A shuttle runs each hour and beach towels are provided. The property also includes the Shops of Ports of Call. The plaza offers a variety of restaurants, bars, gift and clothing shops, as well as a spa, hair salon, ice cream parlor, dive shop, conference space, fishing charter, and auto/scooter rentals, further enhancing the Resort's array of services and amenities. Daily continental breakfast and in-room wifi included in all room rates. ... more   less 
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Also Known As:
Comfort Suites Ports Of Call Hotel Providenciales
Comfort Suites Providenciales
Providenciales Comfort Suites
Ports Of Call Resort Turks And Caicos/Providenciales

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