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“First timers at Caicos”

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Ports of Call Resort
Ranked #16 of 44 Hotels in Providenciales
Certificate of Excellence
Reviewed February 23, 2012

We stayed here for 3 nights over Presidents day weekend, which was also a surprise trip for me.. only had about 24 hours to do any research or planning.... Very glad I came to TA first to read up... I was alittle worried about where we had to stay, but most reviews seemed honest and good.

Glad I knew what to expect going in or I am sure I would have been disappointed. We are very easy people to please and don't need or expect much but a clean environment. Our main dissappointment was that we were given an old non updated room on the first floor with no patio. They said they were full at check in and had nothing else, didn't question it.

We checked in about 2:30 and got our room right away room 153. Was nothing special it did have a flat screen tv so not sure what the "upgraded" rooms have that we didn't. It was old and worn but clean. Unpacked and made our way down to the beach to explore.. quick 3-5 min walk.. super safe did the walk many times alone and different times and ALWAYS felt safe.

Here is the only negative thing we encourted and could have been a problem if we were staying longer... The beach first of all is just breath taking the water, the sand gorgeous.. I've been to alot of different beaches and this blows them all away. Comfort Suites has a alittle area that has about 20 chairs to use for it's guest.. of course all first come first serve.. So in the middle of the afternoon on a Saturday wasn't expecting to find any available chairs left, and there wasn't.. No problem we walked the beach and went and had lunch at Hemingways down at the Sands Resort.

GREAT lunch and for the most part affordable burgers/sandwiches ran about $13 drinks/beer $6-9
Our next day we woke up by 7ish went and had their free cont breakfast, again if I didn't know what to expect would have been dissapointed.. nothing to write home about.. a few different types of ceral, toast, 2 different types of little crossisants/ danish and yogart which you had to ask for which I thought was strange, Juice and coffee. nothing special what so ever . Ate some and then walked across the street to the grocery store... beautiful inside very nice LOTS of choices but very $$$$ everything was at least 2x more here.. Bought a big container of fruit some bannans for breakfast and 2 sandwiches and little salad to bring down the beach for lunch later and some water bottles.. cost about $40 (we brought from home some cans of pringles). There is also a microwave to use in the area that they server breakfast from at the hotel FYI....

my hubby went down to the beach alittle after 8 and got the last 2 chairs for us... unfortunately I have yet to visit any place where the "towel game" doesn't happen.. so if you want to make sure you have a chair on a visit when the hotel is full make sure you get your chairs by 8... noticed that people who grabbed there chairs some still didn't show up for over an hour later.. now of course it is possible that they were taking a nice walk along the beach.

The chairs were old and very uncomfortable most didn't work correctly with the different positions... deal breaker for us no... I was just happy to be in a chair which we stayed at all day long... never once used the pool but many did and seemed very nice, the hot tub at night always seemed croweded.. never used the bar at the hotel either but Watson was very nice in getting our beach towels. We literaly just slept and changed there...

The location was the best.. walking distance either on the road or beach to many restaurants... We ate at the upstairs bar and grill across the street one night. (just had appetizers and drinks ) had a man singing which was nice.. Our best meal was at the Deck across at the Seven Stars... had drinks and appetizers again and split a burger (this also was our most $$$) the burger being $21 but the appetz ranged from $9-12 drinks beer was $6 and the house drinks were $9.. that is mostly what we did at dinner was order a bunch of different apptz and split a main course... There was also a singer there that was awesome.. beautiful layout and comfortable chairs every where highly recommend... Our last dinner we walked across the street in the other direction to the seaside cafe.. was fine .. burger there $13 they have yummy frozen drinks $7-8..

We also did the Dream Caicos snorkling tour ..never snorkled before had a blast also recommend.. you can sign up at there beach front hut in front of the Alexandria about a 30 min walk on the beach or so... was $89 pp for 1/2 day.
our cab ride to and from the airport was $13 pp
We loved our stay on the island and wish it was longer. would come back again and stay here.. is it the four seasons... not even close but there is NOTHING on the island that even comes close to this price range so if this is the only way to get to come here and stay.. then do it.. just know going in what it isn't... The island is safe and clean and no one bothers or hassels you anywhere!!! nicest people.....

  • Stayed: February 2012, traveled as a couple
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7  Thank sahm5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 21, 2012

...you really need to know what you're getting going in. They must've had some staff difficulties the day we went. The entire pool area was filled with guest waiting to check in. We finally got our room after a lengthy delay.

Room was smaller than I anticipated based on the photos. Manageable, though. We stayed on the third floor in a deluxe suite with a balcony. Ice makers on the 3rd and 2nd floors were out of service and looked like they had been for a long, long time. Again, not that big a deal to go up a couple of flights of stairs. As long as you know going in...

Front desk apparently not very aware of local restaurants. Tried to have them make reservations for us, but after repeated requests...we finally just set out on our own.

I realize the theme seems to be negative, but I don't mean it to be. I would stay again now that I know what to expect. Again, the location is near perfect. There is a extremely nice supermarket right across the street. Be aware that no alcohol is sold on Sundays.

  • Stayed: February 2012, traveled with family
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4  Thank RockyRaccoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2012

My sister and I found this place after a long search of the area. We had never been to Turks and couldnt afford the comfort of the larger resorts and didnt want to waste money on "all inclusive" places as we are not huge drinkers and eaters so it would be a waste. Im a pretty picky traveler (germaphobe) and this place was great! I asked to stay in a renovated room on the top floor; it was clean, modern and updated! It appears that they have almost renovated the whole place including the entrance, bar and pool area so it has a modern, clean beachy feel! The only thing people may like is that they do not have a restaurant attached BUT there is an IGA literally across the street. VERY convienient! So our plan was to get up in the morning have some of the light breakfast they provided (croissants, bread, yogurt, cereal, juice and coffee) go over to the IGA, stock up on sandwich supplies, snacks and drinks and then that was our lunch and dinner! Overall the hotel was great, staff was very nice and friendly! You have to sign out pool/beach towels which is a little annoying but its actually a good thing because then people dont leave them all over the place unclaimed and waste! :) Grace Bay beach is also within walking distance, probably 3 minutes and they have about 20 chairs set up strictly for the use of Comfort Suites guests (go anytime before 11am because they fill up kinda fast).Port of call shops are also a stones throw away from the hotel...you could literally crawl there on your hands and knees haha so that is nice to have too! I would not reccommend for children as it is very quiet and peaceful!


My only tips for staying on the island after one stay is: try and pack some of your own snacks and alcohol in your checked bag because it can be a little expensive down there (and the bartenders at EVERY location werent great at mixing drinks), negotiate with the cab drivers! (we were charged $13 per person going to the hotel and then $20 going back to the airport!!!! I only learned after that you can negotiate), and travel light (its so beautiful and gorgeous that theres no need to overpack! anything you may forget can be bought at the IGA)

  • Stayed: January 2012, traveled with family
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10  Thank Heart_Traveling85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2012

Loved the location !!! In January 2012, we stayed for 2 weeks in the newly remodeled Comfort Suites - Ports of Call. The hotel was very quiet, clean and comfortable. The pool area was nice enough that I spent an afternoon relaxing there. They have a bartender there everyday. The staff was very friendly and helpful. Even the hotel manager was onsite helping guests with bags at check out and checking in with people. The breakfast was minimal but they are working to improve it. There is a wonderful grocery store a block away. It is a short walk to the beach. Within a few blocks there are many conveniences such as - reasonably priced restaurants, ice cream shop, dive shop, car rental, pharmacy, gift shops. They actually had great coffee in the rooms with the coffee maker. There was a small fridge in the room too. Even though the area had alot of amenities, it is quiet and relaxing - not crowded.

  • Stayed: January 2012, traveled as a couple
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2  Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2012

We recently stayed at the Comfort Suites in Turks and Caicos. We found it to be clean and comfortable. The grounds were well kept and it was in a nice location, close enough to walk to stores and restuarants. Comfort Suites has there own beach access, you just have to walk across the street to the beach. They provide you with towels, beach chairs and umbrellas. They do a standard continental breakfast each morning, nothing special but worth having each day of you want to save money on food, since food is so expensive there. They have a nice pool and hot tub with chairs around it and there is also a bar. We found the people working there to be very helpful and kind. We were very happy with our stay and would recommend this place to people who want to travel to the Turks and Caicos but are on a budget.

  • Stayed: February 2012, traveled as a couple
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1  Thank jojovender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2012

Good hotel, we stayed in an unrenovated room. It was very clean and tasteful. Staff was helpful and kind. Great location, very close to the beautiful beach of Grace Bay and also many shops and incredible restaurants. This hotel was definitely a terrific price and we will go back!

  • Stayed: January 2012, traveled as a couple
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2  Thank Dawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2012

Yea i stayed @ the comfort suites the first week of Jan 12'.I had a room on the 2nd floor.the staff was friendly and attentive!Room cleaning was good!It is a short walk from Grace beach on provo.some shops/cafes nearby.very good exp grocery across the street.had free internet and a bar near the pool.the room is ok but needs improvement!the bed was good thou! it was noisy from the tourist coming in early in the a.m. since a bar is across the parking lot.did not get enough hot water esp in the a.m.the ac in the room seemed to go off/on so i turned it off!also the sm fridge would not shut off and i could not sleep so i also unplugged it! no food here just a small continental breakfast!would definitely come back to provo but do research and maybe pay more for a room-elsewhere?Since the food is so exp there it could be cheaper to stay at a resort and eat there?

  • Stayed: January 2012, traveled solo
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4  Thank nuggetking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ports of Call Resort

Address: Grace Bay Rd, TKCA 1ZZ, Providenciales
Phone Number:
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Providenciales
#12 Spa Hotel in Providenciales
#16 On the Beach Hotel in Providenciales
Price Range: $237 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ports of Call Resort 3*
Number of rooms: 98
Official Description (provided by the hotel):
The Ports of Call Resort is located within the beautiful Grace Bay area on Providenciales, an island of the Turks and Caicos, and is only a short 15-minute drive from the Providenciales airport (PLS). The property comprises of a central building featuring a welcoming reception, business center, breakfast room, fitness room, and poolside bar. Ports of Call Resort has 98 fully renovated deluxe junior suites approximately 325 sq ft offering pool view (some with balcony or terrace) and others with garden views. Rooms are located in two three-story buildings (no elevator) surrounding a tropical pool area that creates an intimate boutique setting. For your enjoyment, the tropical outdoor facilities include a poolside bar and lounge, table tennis, billiard table, pool, hot tub, comfortable chaise lounges, patio seating, shade umbrellas, towels, and a dedicated children's play area. Ports of Call Resort has a designated beach access to the awe-inspiring Grace Bay Beach complete with lounges, umbrellas, stand up paddle-boards, and kayaks, and is only 300 yards from the property. A shuttle runs each hour and beach towels are provided. The property also includes the Shops of Ports of Call. The plaza offers a variety of restaurants, bars, gift and clothing shops, as well as a spa, hair salon, ice cream parlor, dive shop, conference space, fishing charter, and auto/scooter rentals, further enhancing the Resort's array of services and amenities. Daily continental breakfast and in-room wifi included in all room rates. ... more   less 
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Also Known As:
Comfort Suites Ports Of Call Hotel Providenciales
Comfort Suites Providenciales
Providenciales Comfort Suites
Ports Of Call Resort Turks And Caicos/Providenciales

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