This is our 11th+? trip to TCI and our 4th stay at Grace Bay Club. Everything about GBC is perfect. From check in to check out. We initially chose GBC due to the adult only pool. Our kids are older and we all prefer a quiet vacation. They also have a family pool with a swim up bar that really was not crowded but we stuck to the adult pool next to the Infiniti bar.
Everyone welcomed us back like family. From front desk, to the pool and beach attendants. Cordel, Xaviar, Gerard, Moise, and others. They take note of what you like and dislike. Always with a friendly smile. The concierge, Lisa and Fitz for the third year in a row, always asking if we need anything and with a big smile. A few things needed attention so we gave them a ring on the cell phone they give you, and they fixed it in a jiffy. Nothing major. We would go back to our room to find surprise waiting. Whether chocolate covered strawberries, a bottle of wine, or a cheese tray.
Fitz and Lisa went above and beyond to make our stay wonderful.
With every booking you have a bottle of Champagne and wine waiting in the fridge along with a fruit tray, Grace Bay beach bags (lined with plastic) and flip flops.
Bottled water replenished daily by the wonderful housekeeping staff. Gean was our day housekeeper for the 3rd time in a row. She is very nice and welcoming with a big hug when she saw me. I really love that they remember you. Gean said to me that she knew I was back because of the thank you notes I write and the bowl of Hershey's miniatures sitting on the island for all to eat. Apparently I am the only one who does this. Housekeeping staff is very attentive to your needs. For example, they noticed that a certain kind of Nespresso pod had been used more than others and they replenished with the whole box, or the fact that they replenish your creamer that you will never run out. Its the little things that make you happy when away from home. Most people don't do this, but I always request housekeeping at a certain time each day at the beginning of our stay. 10 am and 7 pm to be sure we are not in their way of doing their job. It works out perfectly.
Staff at The Grille for morning breakfast, especially Junie always singing and just plain happy. Everyone at The Grille always with a smile. Junie, Ruth Marie, Christopher, Terik, Sonny, Watson and many more. They always left you leaving breakfast with a smile and happy. The breakfast buffet is huge and delicious. Plenty to choose from. Something for everyone, whether cold cheese and fruit, or hot cereal and freshly made omelets, or any made to order egg. Love the fresh squeezed orange juice every morning too.
During the day we had lunch at the Infiniti Bar. They open for lunch at 12pm and Pauline the bartender is the best. She makes a mean iced tea with lemon! ( I don't drink much) not to mention alcoholic drinks It was good to see her. Always pleasant to talk to and she puts up with my family of 6 everyday for lunch. ( I think she likes us )
Every Tuesday night is a Managers Cocktail with drinks and appetizers. (on the house of course) It's nice to mingle with the other guests and meet the management. They have introduced on Friday nights half off drinks and DJ. Its nice they offer this as the island is pretty quiet and sometimes you need a little liveliness (until10pm of course) LOL. It does get pretty lively if you are looking for a good time and good drinks. I do recommend before and after dinner drinks at the Infiniti Bar, whether you eat at Infiniti or off the resort.
GBC has three sections. The Estate section with a pool exclusive to their guests, The Villa Section with a family friendly pool, and the Adult only section with the adult only pool 16 and over. They also have 4 restaurants on sight Krave, The Grille, Just Taccos, and Infiniti Bar and a sitting area at the Infiniti Bar. Non motorized water equipment. Hobie Cats, Kayaks, SUPboards, snorkel gear, sand toys for kids and floats for your personal use.
I would like to mention reservations. Although I booked our reservation with Turks and Caicos Reservations, both T&C Reservations and Grace Bay Club ended up coming through for us. Our son and his GF did not plan to be with us this vacation due to jobs. They ended up at the last minute ( a month before we left) being able to join us for our second week. GBC had been booked up. We would've needed a 3 bedroom for the six of us. I had booked a 2 bedroom initially. I had to book a luxury suite separate. They had noted that we would like the lux suite at least in the same building and it turned out that they ended up in the suite next to us (the lockout to the 2 bedroom) I requested this , but is never guaranteed. They came through for us. It was nice to have the family all together. Everyone we encountered on the property made us feel at home. They are all very attentive and personable.
Thank you Grace Bay Club. It meant a lot to us. Can’t wait to return !