Grace Bay Club is transitioning from a boutique resort to an
owner rental pool property. We had visited in years past and it is a different experience. The buildings, rooms, grounds and beach are, indeed, first class. Unfortunately, there were numerous instances poor or no service.
Twice, late in the afternoon, we had to call to have the room serviced. The trash bins in the pool and beach area were not emptied in our five day stay. There were only occasional offers of water at the pool and beach, and no food or beverage service was offered. The was no guide of hotel or spa services in the room. As a result, only on the last night did we discover the second restaurant, The Grill, was open for dinner. Aside from airport transportation, the one time we used the shuttle was an hour wait, despite being told three times it was on the way (for a short five minute drive).
Simply, the services did not live up to the expectations (or cost) of a 4 or 5 star resort.
The primary restaurant was a pleasant expericence, as was lunch at the Grill. Most of the staff were pleasant and accomodating.
There were a number of young families on vacation, perhaps another indication of transition. This used to be an adult oriented resort. Either is fine, but it would be good to be clear about it.
Finally, we stayed in a junior suite. It was a delilghtful room, with a spectacular view, but not a suite.
At the price, it's a poor value.
- Official Description (provided by the hotel):
- The world renowned Grace Bay Club, first luxury all-suite resort in Turks and Caicos, offers guests a haven for uninterrupted relaxation. The resort, with the largest beach front access - 1100 feet, features all ocean front suites. Divided into three separate sections that caters to discerning travelers of all tastes, it includes the adults-only Hotel area with private restaurant, bar, and swimming pool; family-friendly Villas with their own restaurant, bar, and pool; and the uber-luxe Estate, with a complete set of exclusive amenities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with West Indies, Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, getaroom.com, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Grace Bay Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grace Bay Club Hotel Providenciales
- Grace Bay Hotel
- Hotel Grace Bay
- Grace Bay Club Turks And Caicos/Providenciales