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“Simply heaven on earth”
5 of 5 bubbles Review of Grace Bay Club

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Grace Bay Club
Ranked #8 of 45 Hotels in Providenciales
Certificate of Excellence
Santa Clara, California
Level Contributor
387 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“Simply heaven on earth”
5 of 5 bubbles Reviewed February 2, 2014 via mobile

This resort is fabulous. The staff everywhere on property is friendly, warm and welcoming. The beach and pools are lovely. Enjoyed the spa too. This sliver of paradise is the ultimate in relaxation. Sit back and enjoy the Caribbean breeze and soak up some rays.

Stayed February 2014, traveled with friends
Helpful?
Thank Alice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,663 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (463)
Date | Rating
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English first
NYC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 1, 2014

This was our 3rd time to travel to the Turks and Caicos and our 2nd time to stay at Grace Bay Club.
I cannot say enough nice things about it. The rooms are pretty, clean and spacious. The view and proximity to the beach are the best and the staff is just the best of anywhere I have ever stayed. The staff is happy working here and it shows in the way they treat the guests. This is such a well managed property and everything about it is beautiful. Enjoyed it so much!!!

Room Tip: Every singe room is truly ocean front!
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chessNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed January 31, 2014

A truly fabulous place to be. The best breakfast setting on the entire island. Arguably on any island! This is just a great hotel. A little more formal than we like our beach holidays to feel- so this is the hotel we visit for breakfast when we stay down the beach. There are no real complaints to staying in the hotel, it's just very expensive to not have a comfortable and flawless experience. It s also a little close to the touristy sports offerings pushing their wares. Nothing beats grace bay beach and this is one of the great hotels no doubt!

Room Tip: The 2 bedroom suites that overlook the water is incredible. Face the water for sure!!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PleasantPalate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providenciales
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 27, 2014

We have gone to many resorts.... all wonderful ,however , Grace Bay Club is certainly the best we have ever been to. The accommodations, food and staff were the finest anyone could possibly want. Everyone is there to see to your comfort and pleasure.
We look forward to coming back soon for more than 8 days!

Room Tip: They are all good!
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gail L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston Texas
Level Contributor
104 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed January 27, 2014

This is a wonderful location for a relaxing, high end vacation. Its expensive, as expected, but we felt we got what we paid for. We stayed in a one bedroom suite, that's was excellent, roomy, very comfortable and had great views of the wonderful beach. Hudson was our personal concierge and he was a great guy who helped us with anything we needed. When we wanted to go out on a boat he came up with a few good options and we were able to choose something we really enjoyed. He organized a hire car for us for the day, transport back to the airport, spa rescheduling, restaurant bookings, anything at all was no trouble and yes we were also given a mobile phone for reaching him. We ate in the main restaurant, close to the beach, food superb, breakfast buffet very good, beach BBQ, food not brilliant but a fun thing to do, eating at tables on the beach with candles in the dark. The bar area very nice with fire pits, good lighting and some music. The spa treatments were good, friendly staff. There is a huge adults only pool, another for families over the other side of the resort. The gym area was pretty good too. There is a little shop on site selling a few beach wear items, sun cream, bags, jewellry etc. It is possible to walk out of the Club area and access a few more shops and restaurants. Most of the popular restaurants nearby need a reservation, we were not able to get into Coco Bistro before 9.30pm. The location of Grace Bay Club on the wonderful beach is very special. We stayed 5 nights and thought it would be long enough but I was wrong so we are going back for longer this year (something we rarely do as so many places to visit).

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank spangle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyomissing, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 19, 2014

Our room had a view to die for! The ocean is so crystal clear and an amazingly beautiful turquoise blue color that we saw perfectly from the balcony or kitchen of our room. We stayed in a two bedroom suite that was huge and had a big kitchen, eating area and living room. The personal concierge that was assigned to our family upon arrival did an excellent job taking care of all of our request including accommodating food allergies, running to the store to get supplies and setting up parasailing, snorkeling, horseback riding and more! The beach at Grace Bay Club was the best beach on the "strip" - we walked for an hour on the beach every morning. The spa was also fantastic - we got a couples massage while our teenagers were at the pool. Love this place!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Suzie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
93 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed January 18, 2014

gorgeous hotel. we stayed in the hotel/adult section of the property. we were upgraded to a grace bay one bedroom suite, from a reg suite. lovely views, spacious room, even had a washer and dryer.
the beach and pool area are the most beautiful i have seen in my many years of traveling.
the concierges were outstanding.
my knock down a star was the fact that the wait staff at the restaurants and bars were less than professional and sometimes almost rude. many times we had to flag their attention because they were having a good time with their friends. no 5 star property should ever allow this. service should be the first and only things they are concerned about when they're working. it's their job. that said and done, i will come back here. amazing time.

Stayed January 2014, traveled as a couple
Helpful?
4 Thank mkmd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGraceBayClub, General Manager at Grace Bay Club, responded to this review, January 20, 2014
Dear Guest,

Thank you for taking the time to relay your comments regarding your recent visit to Grace Bay Club. We are very pleased that you enjoyed your stay. Every guest’s experience is important to us as we strive for the finest in service and facilities.

I understand your point of view in regards to dining service standards; I express my profound regrets as it is indeed totally unacceptable and certainly not the Grace Bay Club standard as you can see from the number of positive TripAdvisor reviews. Your comments have been forwarded to the appropriate managers for review and corrective action will be taken to ensure this does not continue.

Thoughtful feedback is a gift and we thank you for your input. We do hope that you will return to Grace Bay Club in the near future.

Warm regards,


Thierry Grandsire
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grace Bay Club

Property: Grace Bay Club
Address: Grace Bay Road | PO Box 128, TKCA 1ZZ, Providenciales
Phone Number:
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Providenciales
#6 Spa Hotel in Providenciales
#8 On the Beach Hotel in Providenciales
#8 Luxury Hotel in Providenciales
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grace Bay Club 5*
Number of rooms: 82
Official Description (provided by the hotel):
The world renowned Grace Bay Club, first luxury all-suite resort in Turks and Caicos, offers guests a haven for uninterrupted relaxation. The resort, with the largest beach front access - 1100 feet, features all ocean front suites. Divided into three separate sections that caters to discerning travelers of all tastes, it includes the adults-only Hotel area with private restaurant, bar, and swimming pool; family-friendly Villas with their own restaurant, bar, and pool; and the uber-luxe Estate, with a complete set of exclusive amenities. ... more   less 
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Also Known As:
Grace Bay Club Hotel Providenciales
Grace Bay Hotel
Hotel Grace Bay
Grace Bay Club Turks And Caicos/Providenciales

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