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“"The good outweighed the bad"”

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Coral Gardens on Grace Bay
Certificate of Excellence
pa
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“"The good outweighed the bad"”
Reviewed November 18, 2012

I really enjoyed how nice the staff was at Coral Gardens. ( Jerome, on the beach always quick to be at your service and get your beach chair set , Rochelle was very informative and very nice to talk to at Reception and also Matthew in Reception was very helpful and kind.
First the positives:The property sits right behind the best snorkeling spot on the island. I also really liked how the entire one wall was an extended sliding glass door , so when we opened it all the way, it looked as if the water and beach were connected to our living room.
We got a really good price when we booked so I am trying to be fair with this review. I feel we DID get our money's worth for what we paid. The hotel was very clean but outdated like many people have said. There were many light bulbs out (atleast 5) including the one in the shower stall so it was very dark in the room. The beds were also very firm and uncomfortable.

I have stayed at several other resorts before Coral Gardens and I would say if you get a good rate and are looking to travel on a budget you will be happy with this place. However if it is a special occasion( Anniversary, Honeymoon ect...) You may want to try a fancier hotel nearby so that you can walk to the snorkeling. I would return if I got the price I paid again.

  • Stayed November 2012, traveled with family
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Helpful?
3 Thank daisy91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Cincinnati, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 6, 2012

My husband and I just returned from a weeks stay at the Coral Gardens and we can't say enough wonderful things about it. We initially booked here for the location on the Bight Reef, but the room was EXACTLY what we needed. We booked the 1 Bedroom - Run of the House Suite through Expedia. The room was huge and had a beautiful partial view of the ocean. It was like a one bedroom apartment, with full kitchen, living room, flat screen TV's in the bedroom and living room.
Matthew checked us in and walked us up to our room, where bottled water and rum were waiting, which was an exceptional touch. He also gave us a mobile phone to make local calls and you could add minutes (reasonably priced) to call home, which was extremely helpful. They saved numbers to taxis, the office and his number, just in case. After the first day, I told my husband, I wish every place we visited was like the Coral Gardens. It just felt like our second home. It was quiet and peaceful there every day. A huge contrast to the other resorts farther down Grace Bay.
They are located directly on the Bight Reef which is THE SPOT to snorkel. People come from other resorts to snorkel here. Gerome was extremely helpful assisting us on the beach and was clearly making sure we had everything we needed. Every day was a new snorkeling adventure, it was awesome!
We only stopped in the restaurant (Somewhere) one night to get a snack, as it was Tex Mex and we wanted to eat as much conch and snapper, as possible. I would definitely recommend renting a car on Provo. It came in handy, as we needed a few items from the grocery store and wanted to explore the island. The IGA and Wine Cellar are close, which are great places to pick up supplies.
We will definitely return to the Coral Gardens the next time we visit Provo (hopefully very soon) and recommend the Coral Gardens to ALL family and friends making the trip down!

Room Tip: Run of the House!
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  • Stayed August 2012, traveled as a couple
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Helpful?
8 Thank KGouldie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Yorkshire
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 15, 2012

We visited Grace Bay on our honeymoon last year and loved it so much we decided to go back this year. We booked Coral Gardens as we had seen it from the outside last year, really enjoyed eating at Somewhere cafe and based on trip advisor reviews. We booked the one bedroom run of the house suite through Expedia. The suite was absolutely huge, definately big enough for 2 people. The facilities in the suite were good with a full kitchen provided. Bed was really comfortable. The terrace was great, we loved to sit out and watch the sun go down with a drink in the evening, and in the day if we wanted to sit on the terrace the pool was only a few steps away. The pool area was quiet so it was like having our own private pool at times! Having said that even though I normally only stay round the pool we did spend a lot of time on the beach this time. Jerome was great, very helpful in getting us sunbeds and reccomending trips. Coral Gardens provide a mobile phone which you can top up at reception in case you want to make restaurant reservations or call taxi's, however they were also happy to do this for you when reception was open. The only one minor downside as reception opened at 9am and closed at 7pm. When we checked in with Rochelle she had also put a bottle of rum in our room for us which was a lovely touch! Rochelle was fantastic throughout our trip. She was really helpful in making reservations, calling taxi's and giving us reccomendations and was just really friendly and approachable. As another reviewer has said I think Coral Gardens is one of the original Grace Bay resorts and therefore is not as flashy or modern as some of the other more expensive resorts, however if you are looking for a functional, spacious place to stay, on the best bit of beach with fantastic staff then this is the place for you.

Room Tip: There is a derilict buiding to the left of the resort (as you face the sea) so ask for a room on the...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
6 Thank t0ri_luke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 26, 2012

Just returned from 6 nights at Coral Gardens. Location, location, location. 30 steps to some of the best snorkling in the world. Great spot for kids to snorkel and see thousands of fish. We stayed in 2112, a spacious 2 BR on first floor with a gorgeous garden view to the pool and ocean.Somewhere Cafe is a perfect compliment with it's island-mex food and live music most evenings. They only cavaeat is that the facilities are dated, and a bit rustic. This is great for a casual family or travelers, but I could see others really being turned off by the wear and tear on the building. The building must have been an early addition to the island's tourism. But everything was clean and in working order. Nice location in that you are near many great restaurants, but will need a car or cab, but far enough away from the big resorts (Beaches) to feel like you have your own beach. The beach attendant was great, as was the concierge. Both always wanting to please. Favorite restaurants included Bay Bistro, Cocoa Bistro (food A+, service D), Mango Reef, Da Conch Shack, and Somewhere Cafe. Much tastier food than we had experienced in the Caymans a few years ago. Food is very expensive, even groceries are really high (2 times higher than USA). Can't put a price on the memories we will have from this trip. Will return someday.

Room Tip: Stay away from the west bulding to avoid looking at development that was never finished.
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  • Stayed July 2012, traveled with family
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Helpful?
5 Thank beach-breez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta Ga
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 21, 2012 via mobile

Just got back from the Coral Gardens with my family of four. My wife and I and two daughters aged 9 and 11. We stayed it unit 1312 and they connect it to 1311 to make it a two bedroom condo. My family does one Caribbean trip a year as the wife and I are divers. The kids both love snorkeling and wanted to try snuba. Of the 20 or so locations I have stayed in the Caribbean this was our all around favorite. As for the condo itself it was in the building nearest to windsong. From what I can tell the two buildings neare to windsong are identical and are three stories high with each story having two beach view condos with full wraparound decks. As I said before you can also add the small garden view room to each to make them 2 bedroom. The views from these beachfront decks is incredible. The doors for these balconies slide back on themselves to where you can make the unit completely open air if you want. The unit 1312 is huge full kitchen with stainless steel appliances nice bathroom with standup shower garden tub with shower handle ,bedet,hair dryer soap shampoo towels sheets maid service pots pans etc. nice 50+ inch tv that we never turned on. Indoor and outdoor kitchen table. Nice comfortable king bed with many lighting options washer dryer and did I mention the view the view the view. If you were to stay in just 1311 it is basically like a hotel room with a king bed fully appointed bathroom there was a fridge and microwave in this room. It has a small balcony with a couple of chairs overlooking the spa not the beach. My kids loved this room and if you were on a budget and don't plan to spend a ton of time in your room it is a great option
As for the staff, the highlight is probably Jerome the guy who minds the beach chairs. Jerome will get to know your family's names. He sets out the chairs for you every morning he will grab you a drink if you ask he keeps people from destroying the reef he can help you schedule any kind of activity you want. He even kept a watch on our kids one day for a couple of hours while they played on the beach and the wife and I went for an activity. The maid service was great Front desk folks are ver nice and helpful. They give you a cellphone to use while on the island and you can buy a card for like 10 bucks
Outside of the incredible view the real strength of this property was the location. It is right in front of the best beach snorkeling reef on the island. All the folks from other resorts drive or walk to coral gardens to snorkel here. Jerome and the other staff do a good job of keeping others from taking the chairs and umbrellas reserved for coral gardens guests we always had chairs and umbrella available. It is also central to grace bay. There is a dive provo satellite office on site. We dove with them and it is a great outfit with the nicest dive boat I have ever been on in my 80 plus dives. Another highlight on site is the somewhere cafe which might be the best casual dining on the island. People come from all over to eat there and we liked it. Also if you do the snuba because you are at the best reef the snuba is done right outside your condo. Between snorkeling and snuba on "our" reef we saw tons of fish a turtle lobsters an eel a reef shark some large stingrays a small octopus small barracuda grouper. The reef does have buoys on it to stop people from hurting the reef anymore but there are still plenty things to see. The only frustrating thing about the whole trip was watching people stand on the reef destroying it (usually visitors not coral gardens guests) trying to hold kids who can't even swim face in the water. The beach crew does a good job calling them out but with all the signs and bouys it does get old watching people break the rules. The pool in our area was about a 30 by 15 rectangle. The majority of our days were lounging on beach chairs under the umbrella grabbing our mask and fins every couple of hours for a snorkel. This is definitely a site where you don't need a car as reef restaurant dive shop and great beach are all on site and it is close to other restaurants if you want to walk. I don't know how to post pictures but if you email me I can send a few.

Stayed July 2012, traveled with family
Helpful?
12 Thank MartinsGa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havre de Grace, Maryland
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 18, 2012

Some of the best snorkeling on the island is directly in front of the property of Coral Gardens. If you love being in the water, there's nothing better than stepping off the sand and seeing fish without going anywhere! There were some days you could actually stand on the sandy shores and see the fish right near your toes!

There is a protected reef area that has a circular rope & buoys marking the area. Folks are NOT allowed to swim through the reef - this is so the coral within the circle isn't damaged by folks kicking their feet or standing on coral. (Please be considerate about this- there are signs posted!)

But, there is really so much to see that you can literally swim the exterior perimeter of the rope line and see so much! During our week stay, we saw two stingrays, an octopus, Parrot fish, a sea turtle and tons of tropical fish! You don't have to go searching - literally, between the shoreline and about 25 feet out in the water you'll have plenty to see in the crystal blue water! You don't have to swim far, and you can even stand and see a lot of action!

At Coral Gardens, there are umbrellas lining the property and chairs set up by staff. The Somewhere Restaurant & Bar has some excellent Mexican food for breakfast, lunch & dinner. Make sure you're on the upstairs deck for the best views & pictures of the sunset!

This is more of a condo property, so there are some smaller garden rooms and some larger, ocean view suites. We spend so little time in the room, so we opted for the garden room. It was small (with a VERY uncomfortable bed). The hotel provided us a cell phone for calls (we'd have to pay for what we used). There was a small pool on the property.

Although we loved our trip, had a week's worth of amazing snorkeling and soaked in the sun, there were a few things that we would want others to know about:

-the bed in the garden room was like sleeping on a box spring without a mattress
-Not a lot of dining options within walking distance (Mango Reef was about a 1/2 hour walk)
-Rain was abundant - almost every day (and flooded streets)
-Lots of warnings about cars being robbed (we didn't rent a car)
-There was a renovation project next door that was deserted (when we visited in May 2011)

Overall, any trip with clear blue water, great snorkeling, sand & sun makes for a good trip. Just a few bumps in the road for us, but still worth a visit!

  • Stayed August 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
9 Thank VacayDivas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 10, 2012

We originally booked a garden room, but this was far too small for 2 adults, so we upgraded to a one bedroom ocean front suite, and were really pleased we did. Full length glass doors open out onto a balcony with a view of the pristine beach a few steps away. TCI is very expensive, so the bonus was having a kitchen area, we ate in a few nights, enjoying a glass or 2 on the balcony watching the sun set. Not shabby at all. Recommend the ocean suite, the only trade off is a choice - either up a flight or 2 of stairs to get the best balcony views, or ground floor to walk straight out of your suite to the pool area and beach beyond. Either way I am sure you wont be disappointed.

The hotel is set within a national park area, so there is a coral reef right out front. Part of this is protected, so swim within the buoys and you will see all kinds of marine life. some idiots see the barrier and think it doesn't apply, wait for the staff to tannoy them to get out, rather than destroy the reef. For a guided tour speak to Jodie who will take you diving or snuba'ing and point out all the things you miss on your own. The beach is picture postcard perfect, white sand warm clear water, safe for all levels of ability to paddle about in.

The front office staff (Matt and Rochelle) really couldn't do enough to ensure that our stay was superb, from advising on places to go, booking trips, arranging cabs, as well as swapping our room booking. We really couldn't fault the service.

Somewhere cafe (reviewed separately) is the onsite restaurant, food and service here was also good. All the staff were friendly and we enjoyed sitting there sheltering from the midday sun with whichever cocktail Michael dreamt up -try the Michael special mud slide, provided you don't have anything else to do that day :-))

only negative was that we had to go home - already planning a return trip :-)

Room Tip: Go for an ocean suite, to the right of the property as there is an unfinished property to the left w...
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  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
8 Thank AliGHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coral Gardens on Grace Bay

Property: Coral Gardens on Grace Bay
Address: Penn's Rd | Grace Bay, TKCA 1ZZ, Providenciales
Phone Number:
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 25 Specialty Lodging in Providenciales
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Coral Gardens on Grace Bay 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
Coral Gardens Resort is located directly on Grace Bay Beach and miles of white sand and turquoise ocean. We are directly in front of the best snorkeling reef on the island "Alexandra Marine Park". We are a deluxe Boutique Resort consisting of three unique buildings built along the beach with lush gardens and two swimming pools. The resort is directly on Grace Bay Beach, which was voted as one of the world's Top 10 beaches by Conde Nast Magazine. We have spacious and fully equipped one, two or three bedroom condo suites, as well as Garden Rooms are tastefully decorated with Italian tile flooring and muted tropical colors. ... more   less 
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Also Known As:
Coral Gardens Hotel Providenciales
Coral Gardens On Grace Bay Turks And Caicos/Providenciales

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