I stayed two nights at that hotel. They charged me for three. I didn't notice it when I signed my bill and when I got home I e-mailed them to inform them of it. They were adament that I had stayed three nights and refused to refund me tor the overcharge of my credit card. The service is non-existant. The bar and restaurant closed for the day (the day I arrived) and only reopened after I complained about it. Maybe that's why they won't refund my money. The rooms are old and shabby, the furniture a mish mash of everything and nothing comfortable to sit on anywhere in that place. The ac is too small for the room size and doesn't cool it during the day. Noisy. The food is mediocre. Don't eat there.
Not recommended to anyone. Watch your charges when you leave because you'll have a merry chase to get your money back and not guaranteed. Too bad because it is well situated and close to everything. They have bad management and it shows everywhere. Too bad.
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- Also Known As:
- Royal Palm Hotel Maraval
- Royal Palm Suite Maraval
- Royal Palm Suite Hotel Trinidad/Maraval