I am working on a long-term project in Trinidad. I decided to fly my wife down from Virginia to be with me over Christmas. I booked a weekend package at the Hyatt in downtown Port of Spain, Trinidad. I also booked a Deep Tissue Massage for my wife for a Christmas present at the in-house spa.
From the moment we checked in to the moment we left, we were treated very, very well. The Customer Service was First rate, the cleanliness beyond expectations, the attention to detail was superb. But above all, the friendliness and willingness to go the "extra mile" by everyone on staff was just incomparable. My wife was very well attended to and enjoyed the time in the spa very much. If it wasn't for the Christmas Holiday and the fact the spa personnel needed some well-deserved time with their families, I would have booked further services for her. The spa, totally understandably, was closed for Christmas Day
The Hyatt organization but above all the Hyatt General Manager in Port of Spain has to be congratulated for maintaining extremely high standards for comfort, ease, service and an absolutely fantastic atmosphere for a customer to relax and enjoy the moment.
Two, very huge, thumbs up!!!!
- Official Description (provided by the hotel):
- Hyatt Regency Trinidad is a high rise hotel at the Port of Spain International Waterfront Development along the waterfront of Trinidad and Tobago's capital city. This 423-room hotel offers contemporary style and a comfortable luxury for Trinidad visitors. Featured in the design is a 16,000-square-foot Grand Ballroom, a 10,000 square-foot multipurpose facility and twelve smaller meeting rooms including two boardrooms. In addition, guests can enjoy a 9,000 square-foot spa with en suite facilities and a serene rooftop infinity pool and terrace with beautiful views of the Gulf of Paria and provides a relaxing escape for business travelers. Dining options range from a fine-dining restaurant, 24 hour café, sushi bar, lobby lounge and bar, in-room dining and poolside bar. Currently the hotel is undergoing a refurbishment. There is limited access to some areas but all amenities are available. ... more less
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- Also Known As:
- Hyatt Regency Trinidad Hotel Port Of Spain
- Hyatt Regency Hotel Trinidad
- Hyatt Port Of Spain
- Port Of Spain Hyatt
- Hyatt Regency Trinidad Port Of Spain