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“EXCELLENT STAY”

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Hyatt Regency Trinidad
Ranked #2 of 21 Hotels in Port of Spain
Certificate of Excellence
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“EXCELLENT STAY”
5 of 5 bubbles Reviewed January 14, 2011

I am working on a long-term project in Trinidad. I decided to fly my wife down from Virginia to be with me over Christmas. I booked a weekend package at the Hyatt in downtown Port of Spain, Trinidad. I also booked a Deep Tissue Massage for my wife for a Christmas present at the in-house spa.

From the moment we checked in to the moment we left, we were treated very, very well. The Customer Service was First rate, the cleanliness beyond expectations, the attention to detail was superb. But above all, the friendliness and willingness to go the "extra mile" by everyone on staff was just incomparable. My wife was very well attended to and enjoyed the time in the spa very much. If it wasn't for the Christmas Holiday and the fact the spa personnel needed some well-deserved time with their families, I would have booked further services for her. The spa, totally understandably, was closed for Christmas Day

The Hyatt organization but above all the Hyatt General Manager in Port of Spain has to be congratulated for maintaining extremely high standards for comfort, ease, service and an absolutely fantastic atmosphere for a customer to relax and enjoy the moment.

Two, very huge, thumbs up!!!!

  • Stayed December 2010, traveled as a couple
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Helpful?
1 Thank agilejbk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,916 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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London
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 30, 2010

Well if you are going to stay anywhere in Trinidad this is the place to be. I have stayed at many of the so called rivals to the Hyatt but in all honesty there are no rivals

The hotel is managed and run by professionals The service is impeccable The staff are well trained and are very motivated. Special praise goes to the pool bar staff who are excellent and exceptional. Well done Jonathon and Celeste.

It must be noted to those never having visited Trinidad that beaches do not figure heavily on this Island, it is primarily the business island,. If you are looking for beaches then Tobago is for you.

The Hyatt gives you a great Ocean view and is set in a great location close to the centre of POS Close to the ferry terminal and about 30 minutes from Piarco International airport. There are always taxi’s available to take you where you wish

In summary if you are visiting Port of Spain and want to stay at the best hotel with the best staff service and location then look no further than the Hyatt

  • Stayed December 2010, traveled on business
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Helpful?
1 Thank Kewreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 bubbles Reviewed December 13, 2010

my husband and i stayed at your hotel dec.2010 and the front desk service was excellent rooms was very clean, breakfast was great cooks and hostest well done. i felt like i was i a far country the atmosphere was perfect professionalism all around from front door to my room every where i when staff was very nice. this hotel the trinidad hyatt is by far one of the best in trinidad well dont keep it up your number one.

  • Stayed December 2010, traveled as a couple
    • Location
    • Sleep Quality
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Helpful?
Thank zotoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 6, 2010

Spotlessly clean hotel with near-perfect service. Rooms are spacious (ask for an ocean-view), modern and very comfortable. Staff are attentive and friendly. Facilities (fitness centre, pool, restaurants, etc.) are second to none. I travel a lot for work and this is one of the best hotels I have stayed in. Location is excellent for the harbour and close to downtown. During my stay, I also had meetings at the Hilton and Crowne Plaza: they don't come anywhere close to the Hyatt.

  • Stayed November 2010, traveled on business
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Helpful?
1 Thank David_Musgrave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Trinidad
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 24, 2010

went for a business meeting and had lunch catered by the hotel, I forgot about the meeting and wanted seconds lol. The place is clean, the staff is courteous, remember there was an issue with the sum appetizers that was there and the supervisor came and worked everything out without fuss. well done...and hats off to the chef

  • Stayed October 2010, traveled on business
    • Value
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Helpful?
1 Thank BruceWheyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed November 24, 2010

Good points: fine rooms, great service, nice terrace with a great view over the bay, entertainment every evening, nice ambiance. Not so good: it is in the dock area, and isolated from the rest of town by a busy dual carriageway. I liked the fitness centre, and the pool area was fine. Lastly, my rate was "breakfast included" and then they added it on the invoice. But they took it off with argument when I showed my documentation.

  • Stayed October 2010, traveled on business
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Helpful?
1 Thank ederyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Trinidad
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 22, 2010

The Hyatt was my choice for my silver wedding anniversary and I have no regrets. Our stay was lovely we thoroughly enjoyed the magnificent ambience. However the dinner was lacking in two respects, presentation and taste. Nevertheless, having submitted my feedback of our stay, the Hyatt made amends by offering a complimentary brunch. I am sure the next time when I return there would definitely be an improvement. All kudos to Mr. Mohan and his staff particularly Martina.

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
2 Thank chubbywubbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Trinidad

Property: Hyatt Regency Trinidad
Address: No 1 Wrightson Road, Port of Spain, Trinidad
Phone Number:
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 21 Hotels in Port of Spain
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Trinidad 4.5*
Number of rooms: 423
Official Description (provided by the hotel):
Hyatt Regency Trinidad is a high rise hotel at the Port of Spain International Waterfront Development along the waterfront of Trinidad and Tobago's capital city. This 423-room hotel offers contemporary style and a comfortable luxury for Trinidad visitors. Featured in the design is a 16,000-square-foot Grand Ballroom, a 10,000 square-foot multipurpose facility and twelve smaller meeting rooms including two boardrooms. In addition, guests can enjoy a 9,000 square-foot spa with en suite facilities and a serene rooftop infinity pool and terrace with beautiful views of the Gulf of Paria and provides a relaxing escape for business travelers. Dining options range from a fine-dining restaurant, 24 hour café, sushi bar, lobby lounge and bar, in-room dining and poolside bar. Currently the hotel is undergoing a refurbishment. There is limited access to some areas but all amenities are available. ... more   less 
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Also Known As:
Hyatt Regency Trinidad Hotel Port Of Spain
Hyatt Regency Hotel Trinidad
Hyatt Port Of Spain
Port Of Spain Hyatt
Hyatt Regency Trinidad Port Of Spain

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