We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not an excellent place, but not bad for the price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Palm's Hotel Trinidad
Ranked #8 of 21 Hotels in Port of Spain
Reviewed December 8, 2012

Stayed at the Palms in October 2012 and my experience was not as bad as many of the reviews I've read here. Chose this hotel because my visit was just for one day and I needed somewhere close to the airport. It located on the eastern main road about 15 mins from the airport and wasn’t difficult to find (I did not have a map) at all. Arrived before check-in and had to wait, so I drove around and had lunch elsewhere.

I got the Caricom national rate which was nice, and I was actually surprised about my room given the reviews I read here. Room was nice, clean and had no funny odor. Bathroom was also clean, hot and cold shower, and there was a hair dryer. There was TV with cable, iron, and hairdryer. My room was on the upper flat and facing the road but there wasn't much of a view. Matter of fact the curtains couldn't be pulled.

The staff was friendly enough, but I didn’t have much interaction. I do remember that they offered a wake-up call which did not happen. The courtyard is just as you see in the pic, very very small and nothing there at all that anyone would want to do. Though I ate out while at this hotel and can’t comment on the quality of the food, I can say that the dining area was very small and seems unappealing.

Overall, I would say this hotel is good if you are on a budget and want to stay close to the airport. If you are looking for a hotel with comfort, great service, and facilities then this is not the hotel for you.

  • Stayed: October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank krazy_doctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (63)
Traveler rating
Traveler type
Time of year
Language

32 - 38 of 63 reviews

Reviewed August 23, 2012

I recently stayed at the Palms Hotel for three days and was appalled at the service. I arrived at 5:30 pm and found the room to be very hot; the air condition was turned off. I attempted to take a shower and to my dismay there were no washcloths. I called the front desk to complain and was told I have to make a call each time I need a washcloth or an iron. An attendant brought me a hand towel and said that at the time there were no washcloths. The following morning I was told that they had to move me to a different room. They said they overbooked the hotel and they need the upgraded room for a guest who was arriving at 4:00 pm that day. I returned that afternoon and was handed a key for room 204 where my belongings were placed. It is beyond me that the policy of the hotel is to have guests call the front desk to ask for a cheap, flimsy, dingy washcloth each time one is needed. Don’t waste your time to stay at this motel. It is not a hotel as stated.

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lindaeho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2012

Not sure where people are getting that this place is nice or ideal. Clearly they have extremely low standards. This motel reminds me of a place you take a drunken 1 night stand or a call girl. The sheets smell, the "courtyard".....Hahahahaha.....please; it's a joke. The breakfast room is just a very small patio with some locally packaged muffins and coffee. The courtyard & breakfast room are the same size as the box motel room; combined.

There is a junk yard directly next to the motel and the place just sucks! Those pics on the website are from when the motel originally opened several years ago. They don't even give you wash cloths and towels in the room.

I've stayed at lots of hotels in Trinidad, but this by far is the worst experience I've ever had.

If you're hooking up for the night, then this is the place to go. Otherwise, save your $125 (US) for somewhere worth the money.

Room Tip: Stick with brand names or recommendations from family members, if available. The Holiday Inn (close...
See more room tips
  • Stayed: July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank DeAndra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

If it´s location that you are looking for then the Palms is ideal for the airport…Situated in Piarco (near Trincity) it is a motel type set-up with spacious rooms set around a courtyard, with several patios. It is located on a main road and the traffic is quite noisy throughout the day and night which is somewhat off-putting...The rooms are functional although the décor is tired and rather murky...The breakfast included in the price is very average (plastic plates and condiments and limited choice). The staff at Palms is amiable and there are various eating establishments in the vicinity with a range of choice. If you have a stopover for a night and don´t mind trading location for comfort and facilities then this place could be right for you.

  • Stayed: December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank MRonaldSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2011

I stayed at the Palms in January of this year. I went to Trinidad for a bit of peace and quiet, I took a secret solo trip not even tell my fam I was in the country, because it was a trip to focus on me and figure somethings out. The Palms made my time fabulous! I will always pick this hotel over any other, it was so peaceful the staff was wonderful helpful and kind. It was perfect for my purpose. Thank you for a great time.

  • Stayed: January 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Glenaver C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2011

Not far from Piarco International al Airport and on the Main Road in the Arouca suburbs, Palms Hotel is my first choice every time I get in TnT. Firstly because is not foolishly expensive as the other hotels you may find closer to the airport or in Port Of Spain (I mean medium/high quality), second because it's in Arouca "city" which is were my business is. Not so many rooms but comfortable. Inner parking with security cameras all around as well as a real night-long security team at the entrance. Inner yard were you can have breakfast. Rooms almost clean with AC and TV. Ice cubes containers are on the outside corridors. The management is friendly and very helpful. As everything in Trinidad, you need to book AND lately send a confirmation note, or you may find some trouble as you get there. Services are maxis and taxis.

  • Stayed: April 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gabriele F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2011

The Palms Hotel on the Eastern Main Road made for a pleasant stay during my business trip Trinidad. The room was suitable for a business traveler on a budget such as myself. Wireless was compilmentary which was great, however local phone calls cost and I ended up paying a $40 dollar phone bill at the end of my 9 day stay. They don't offer breakfast or serve food, you have to go out to get that which was cool gave me a chance to explore Trinidad. The staff was nice and they keep the place secure. I loved that anytime someone would come for me, they would first call me and not just allow them up. I felt safe there as a single female traveling.

  • Stayed: January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MsCovington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Port of Spain
22.3 mi away
D' Coconut Cove Holiday Beach Resort
11.4 mi away
Hilton Trinidad & Conference Centre
11.7 mi away
Radisson Hotel Trinidad
Radisson Hotel Trinidad
#5 of 21 in Port of Spain
690 reviews
Show Prices
Show Prices
Show Prices
11.7 mi away
Hyatt Regency Trinidad
Hyatt Regency Trinidad
#2 of 21 in Port of Spain
2,305 reviews
9.3 mi away
Sundeck Suites
Sundeck Suites
#11 of 21 in Port of Spain
25 reviews
10.4 mi away
Las Cuevas Beach Lodge
Las Cuevas Beach Lodge
#1 of 1 in Las Cuevas
71 reviews
Show Prices
Show Prices
Show Prices

Been to Palm's Hotel Trinidad? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palm's Hotel Trinidad

Address: Eastern Main Road, Trincity # 35A | Arouca, Port of Spain, Trinidad
Phone Number:
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Airport Transportation
Hotel Style:
Ranked #8 of 21 Hotels in Port of Spain
Price Range: $90 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm's Hotel Trinidad 3*
Number of rooms: 22
Official Description (provided by the hotel):
New hotel located 5 minutes from Piarco International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Priceline, Hotwire and Cheap Tickets so you can book your Palm's Hotel Trinidad reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Trinidad Palms Hotel
Palm's Hotel Trinidad Port Of Spain

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing