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“The Lounge Made my day again”

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Hilton Trinidad and Conference Centre
Ranked #3 of 21 Hotels in Port of Spain
Reviewed August 14, 2013

I travel to TT for Business about once a month. I typically stay at the Hitton as my company does have a negotiated rate. So I'm able to get to the Lounge and I really enjoy the amenities there. Particularly the personalized ( Welcome home like) service I get from Mauricia , The friendly and and courtesy service provided is second to none and she will even remember your preferences after the second day: how you want your coffee, milk or not, expresso or cappuchino, splenda or sugar. toasts or bagel. So if you decide to stay at this hotel look up for Mauricia.

  • Stayed: August 2013, traveled on business
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Thank JCQ2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this reviewResponded August 30, 2013

Thanks for your feedback; this was shared with Mauricia.

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1,286 - 1,292 of 1,814 reviews

Reviewed August 12, 2013

I stayed here on a short business trip. I had been told by other business travelers that I may be disappointed, but I like to give each property I visit a chance to prove itself. The Hilton Port of Spain was a bit of a mixed bag for me. On the good side, the rooms were nice and well appointed. I have no complaints about them. Internet was free and fast. if you are a runner, the very popular "Savannah" (Port of Spain's equivalent to Central Park) is mere steps away which is nice. On the negatives, I found the dinner buffet to be a complete rip-off (it came +-85$/US) for just the buffet and 1 glass of wine. Ouch. Also, room service was slow and on one occasion they forgot something, I called and they never came back to bring the missing item. All-in-all it's OK, but some improvements necessary.

  • Stayed: August 2013, traveled on business
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Thank Roombaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this reviewResponded August 30, 2013

Thank you for your objective feedback. We will continue to work on refining the service and improve to meet your expectations.

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Reviewed August 11, 2013

Enjoying another wonderful stay at the Hilton in TT. I've been staying here for nearly 10 years and highly recommend the hotel, its staff and the rooms that have a wonderful view of the Savannah and the coastline. You will be missing out if you do not upgrade to a room with privileges that include the morning and evening hors d'oeuvres with a very attentive and professional staff. This morning my colleague and I were wonderfully attended to by Mauricia and typically in the evening we enjoy the pleasant and professional attention of Alisha and Gregory, among others (I can't recall everyone's name, but somehow they seem to always recall mine or my family's). The host/hostess team as a whole is very skilled, as are the front desk staff, bell captains, room service and maid service - together they all make the stay at the Hilton in TT highly enjoyable and relaxing. I'll certainly be back again.

Room Tip: The hotel is upside down (lobby is the top floor and the remaining floors go down the hillside. Be s...
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  • Stayed: August 2013, traveled solo
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Thank Tim64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this reviewResponded August 30, 2013

Thanks for sharing your experience with us. We look forward to having you back with us in the near future.

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Reviewed August 10, 2013

Great hotel. Interesting architecture. Called the "upside-down" hotel for a very good reason.
It is extremely well located - just off the Savannah park area - great views of Port of Spain city by day & by night. The staff is very competent, friendly and welcomes you as though you are a local...
Food in restaurant & bar is excellent & always accommodates special "foodie" requests easily. Hotel has a nice pool & for the fitness fanatic, has a great gym & will arrange a bike(road or mountain) upon request as well....

Room Tip: Savannah facing rooms are louder - ask for rooms "over the bridge".
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  • Stayed: August 2013, traveled on business
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Thank marksimmons1810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this reviewResponded August 30, 2013

Thanks for choosing to stay with us. Hope to welcome you back soon!

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Reviewed August 6, 2013

What a lovely bunch of host and hostesses. Everyone was at all times extremely courteous, polite, accommodating, pleasant, and considerate. Nothing was ever any trouble at all. In fact in the evening, my mother, being a vegetarian, found nothing that she could eat, and the host brought a plate of cheese and bread for her. In the morning, Mauricia the lovely hostess, brought some fresh tomatoes, cut and beautifully presented on a plate so that my mum could have something to eat. Mauricia was exceptionally helpful and very pleasant and kind. She genuinely cares about her guests and is an asset to the Executive Lounge of Hilton Trinidad.

Room Tip: We upgraded to Executive room. It comes with worthy perks. The only issue was that the aircon did no...
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  • Stayed: August 2013, traveled on business
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Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this reviewResponded August 8, 2013

Thanks for your comments. We absolutely agree and I am happy we made it right for you!

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Reviewed August 6, 2013

The hotel is a realy nie building with an interessant architecture and located at an ideal place it offres all the advantages you could dream if you are staying in Port of Spain. the restaurant is good and the servie perfect

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Alain M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this reviewResponded August 8, 2013

Thank you for your comments. looking forward to your return.

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Reviewed August 4, 2013 via mobile

The hotel is ideally located away from the traffic and noise yet close enough to everything in the capital city. The air is clean and fresh to breathe in compared to other hotels in Pos and it is located where the fauna and flora are breathtaking! The breakfast and the dinner buffets are always really good! The chefs are friendly and also the general staff! The rooms are big and spacious enough that you don't feel cramped as in other countries. The bathroom is clean and the shower is fitted with a rain shower head in addition the the normal shower fixtures. The hotel is a taxi ride away from the magnificent seven and many other restaurants, bars and clubs! The pool is really big and very inviting! the hotel's gym is lovely and clean! It's not crowded but comfortable to get a good workout in. The tiny sauna is also a great option to relax! It's also a short distance away from the biggest roundabout in the world, Queens park savannah. I will definitely go there again! It's so relaxing!

  • Stayed: July 2013
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Thank Gourmetgirlnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this reviewResponded August 8, 2013

Thank you for your detailed review. Very well said!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Trinidad and Conference Centre

Address: Lady Young Rd. 1B | St. Ann's, Port of Spain, Trinidad
Phone Number:
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 21 Hotels in Port of Spain
Price Range: $116 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Trinidad and Conference Centre 4*
Number of rooms: 418
Official Description (provided by the hotel):
The hotel offers 418 guestrooms, a State of the Art Fitness Centre, Executive Club lounge and 10 flexible Meeting rooms. The hotel is strategically located just minutes away from the busy downtown shopping centre, but ideally situated away from the congestion of the city. Enjoy dinning in the cool Caribbean ambiance of the Pool Terrace Garden Restaurant or in the modern contemporary décor of LUCE Sushi Bar & Lounge. The hotel is famous for being one of the few upside-down hotels in the world, is built into the mountainside and set on 25 acres of lush, green landscape. ... more   less 
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Also Known As:
Hilton Trinidad And Conference Centre Hotel Port Of Spain
Hilton Hotel Trinidad
Port Of Spain Hilton
Hilton Trinidad Hotel
Hilton Port Of Spain
Hilton Trinidad And Conference Centre Port Of Spain

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