The level of professionalism displayed by the Kapok Hotel staff was outstanding. I stayed there on a business trip during the height of the Carnival season despite this, their quality of service remained unaffected. Every facet of my stay at the Kapok Hotel was perfect infused with smiles and laughter. Everyone made their work seem effortless. The front desk, who provided expedient service and optimal care for both my business partner and me.
The expertly designed Tiki Village restaurant, which offered a stunning panoramic view of the city of Port of Spain, with attentive waitresses that served fresh breakfast, packed with traditional West Indian and Trinidadian staples, which made me feel right at home, as I come from a West Indian background.
The rooms were immaculate and the room attendants were efficient, kind and friendly. I was always greeted with, "Good morning", coupled with a warm smile, which was very refreshing and reassuring.
A major plus was that the hotel was located minutes away from the Emperor Valley Zoo, the Botanical Gardens & Queens Park Savannah, where most of the action took place.
I would like to thank the hotel management for their wonderful hospitality. To Kimberly, Leba, Kenvern, Brian, Joel, Stacey and the entire hotel staff for making my trip a memorable one.More
- Free Wifi
- Free Parking