Spent 2 nights here recently (on holiday in Tobago). My sister and I picked this hotel because of its central position. When we arrived we were told they had no record of our booking-the agent in UK hadn't informed them. Eventually a phone call to the agent confirmed our booking. We had requested a room with twin beds on an upper floor.We asked if we could have a room at the back of the hotel as a loud band was playing just across the road (went on till very late) and the road itself was very noisy due to the increased carnival traffic. We were told that there was only one twin room left and it was on the 2nd floor as it was the start of the Carnival season and they were fully booked. We couldn't have given us a noiser room-workmen hammering etc in the neighbouring two rooms , the laundrette and ice maker was in a room opposite. We decided to upgrade to a superior room at the back but had to share a kingsize bed as they said they had no superior twin rooms( needless to say this cost us more !)This room was large and pleasant , on the 7th floor and had a balcony, and had a nice upgraded bathroom.
There is only a small noisy bar doing pizzas etc, the Kava, on the ground floor as the cocktail area/ bistro around the pool appears to be closed.
The Tiki restaurent covers the whole of the 8th floor and has amazing views of Port of Spain. We had breakfast there each day and dinner on our 1st night. The food was excellent. The service at dinner was good, but mediocre at breakfast.
Our main problem was the unwelcoming and unhelpful attitude of the reception desk re our room.Though they said the hotel was full because of Carnival time there appeared to be exceptionally few guests around.Their attitude would put me off returning to this hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Agoda and Priceline so you can book your Kapok Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Kapok Hotel Port Of Spain
- Kapok Hotel Trinidad/Port Of Spain