We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Normandie Hotel & Conference Centre
Nearby Hotels
$108
$104
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
Kapok Hotel(Port of Spain)
$145
$131
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$195
Courtyard
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$233
$212
Expedia.com
View Deal
  • Free Parking
  • Pool
Forty Winks Inn(Port of Spain)
$109
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hyatt Regency Trinidad(Port of Spain)
$206
$179
Hyatt.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Palm's Hotel Trinidad(Port of Spain)
$86
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Radisson Hotel Trinidad(Port of Spain)
$153
$141
Radisson
View Deal
  • Free Wifi
  • Free Parking
Sundeck Suites(Port of Spain)
$79
Travelocity
View Deal
  • Free Wifi
  • Restaurant
The Carlton Savannah(Port of Spain)
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
Reviews (140)
Filter reviews
140 results
Traveler rating
13
37
39
20
31
Traveler type
Time of year
LanguageAll languages
More languages
13
37
39
20
31
Show reviews that mention
All reviewsfried fishlate at nightboutique hotelstandard roomloftpoolside
Filter
Updating list...
73 - 78 of 140 reviews
Reviewed January 22, 2014

The Normandie Hotel was a wonderful place to stay. It catered directly to the needs of myself as well as the other students on the trip. The staff was extremely kind and helpful and did whatever they could to improve our experience. The hotel was also beautiful and in a convenient location. I definitely recommend staying here and if I am to return, the Normandie Hotel is where I will stay without a doubt. Thank you for making my experience in Trinidad an trip to remember.

Room Tip: I do not remember seeing a fitness center or spa, but they may have been there and I did not notice because I was there for a school trip and not interested in either of those two aspects.
  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali K, Owner at The Normandie Hotel & Conference Centre, responded to this reviewResponded January 24, 2014

Dear Ms Kelly

Greetings from sunny and warm Trinidad
Our very profound gratitude that you took time to write a review of our hotel. We are elated and heartened at such positive feedback from you and some of the other participants.We thank you and all for honoring us with your presence for a week and that you liked our team members, our location, our services and that you had a great experience.
We most certainly will welcome you and any of your other friends visiting our destination again,and assure you that we will do our best to practice the art of hospitality so you become our ever raving fan!
Effective March 20th we are introducing our total body,mind and soul program which will include Plates,Fitness center, Spa ,and Healthy menu all designed , you as customers our prime focus.
This will be launched with special female executives amenities and special rooms and services to further differentiate us from others.
We look forward to your future visit and wish you a super great year ahead.
Best,

ali Khan

Executive Consultant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2014

Just returned from a 4 day stay at The Normandie. They have just renovated their rooms in the business wing. Nicely done with artwork in the rooms and nice sized widescreen tvs.

The staff was great, and attentive.

If you need to stay in Port of Spain this place is a great choice.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rob d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrinidadHiltonAlkhan, Owner at The Normandie Hotel & Conference Centre, responded to this reviewResponded January 22, 2014

Dear Mr Diaz
Greetings from warm and sunny Trinidad !

We hope the recent snow in East Coast is not obstructing your business.
We are elated to see your kind and generous review on Tripadvisor.
We thank you immensely.
We continue to improve our offerings so our customer experience at this house of culture, art, music and literary circle is enhanced. Your feedback and very positive review rewards our team with more passion to practice the art of hospitality on continuous basis.
We hope that you will soon return to see myriad of new initiatives our team in planning.
Thank you ,
Stay ever blessed.

Ali khan
Executive Consultant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

Our well-behaved college group stayed here for 4 nights in January 2014. Students were ecstatic with the triple lofts after staying at much closer quarters during previous days. The Normandie was within easy walking distance of the zoo and the botanical gardens on the Savanna. Close, but not too close, to the bustle of downtown Port of Spain, the Normandie's new owners (as of April, 2013) have made steady improvements in the, facilities, amenities and service. Within the hotel is a quaint mini-mall with an excellent bookstore, according to our discerning faculty attendees.

The pool in the courtyard is beautiful, with a 9-foot deep end (no diving, though - just as well!) First and second floor rooms and suites facing the courtyard have views of the pool, as well as tables and chairs along the balcony for balmy evenings. Even ashtrays are provided outdoors, which is a refreshing feature for those who might be wondering about the smoking policies.

Palm trees provide privacy for the single rooms from 201 to 205 (and perhaps others), which are shielded from the pool by design. Housekeeping is impeccable inside and out. Fresh bedsheets and linens are provided every day, and unlike some other places in T&T, there are also blankets for those who wish to sleep with the A/C very cool. Recently renovated bathrooms are very nice. The standard poolside rooms have very large showers.

The restaurant is very good, but be sure allow some extra time at meals, and don't plan to eat and run. The complimentary continental breakfast is minimal, but our group upgraded across the board to the full breakfast, which gave us plenty of fuel for hiking, swimming and touring until mid afternoon lunch on the road.

There is another restaurant next door, and also one of the very few cigar stores for reasonably priced Cubans. Adjacent to the Normandie property is the president's mansion (or is it the Prime minister's?). Anyway, the dignitaries are rarely there, but you have the benefit of additional security in the neighborhood, if it makes you happier.

I didn't notice if there were spas or fitness facilities; we didn't use them if there were. We also did not use the meeting or conference rooms, but it was good to know they were available for class discussions. Internet access was not always consistent, but our most savvy techies say the Normandie's wireless routers were operating perfectly. It was internet service in the neighborhood outside the hotel that was spotty, as was often the case in Port of Spain and elsewhere in T&T.

All in all, good comfort, peace of mind. Just enough off the beaten track for peace and quiet, but close enough to town for clubbing on the avenue.

Room Tip: Some triple lofts face the pool, others face the road.
  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Prof_Leone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrinidadHiltonAlkhan, Owner at The Normandie Hotel & Conference Centre, responded to this reviewResponded January 16, 2014

Dear Professor Leone
Greetings from Normandie team
We are thankful and elevated at the feedback from you and students ,and we are grateful to you and students for highlighting some of the improvements you all have noticed.
You have described the property so well that no brochure can describe the soul of this property and ambiance as beautifully you have illustrated.
We have all started this journey to take this house of art, culture, music and literary circles to the next level where we truly reflect the essence of true hospitality as well focusing our attention on one guest at a time,we are now improving our complimentary WIFI,our continental breakfast is further improving it's selection to include more healthy options as well doing lot of training so service level is further enhanced to accommodate all generations. We trust that feedback as such yours provides us opportunity to really become a jewel practicing the art of hospitality.
We thank you again and hope to have many more visits from your students, families and other institutions desiring to have a unique experience of local culture and community.

I wish you all a great year ahead.

Ali khan
executive consultant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

We had our Christmas dinner there in December 2013. I will never return. Food was bland and they acted like you were begging for the food which you paid close to $275.00 for. The staff was a bit courteous but the room where we had the dinner, needed much improvement.. was dull and basic looking and there was no music. Christmas in Trinidad and Tobago is centered around music and liveliness and Normandie in my opinion is definitely one hotel we would not be patronizing around that time again.

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank foodcritic-csyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrinidadHiltonAlkhan, Owner at The Normandie Hotel & Conference Centre, responded to this reviewResponded January 16, 2014

Dear food critic from Chaguanes

Greetings and happy new year

We want to thank you for your very candid feedback.we are sorry that our Christmas selection was not to the standards you had wished,we do sincerely apologize for this less than perfect experience.
We assure you that we have taken serious notice of this and can guarantee that not only critic as such ,gives us opportunity to improve our services and offerings.
We hope we earn to have you visit us again so we can amend on our shortfall in this seasonal event.
We thank you.
Best regards
Ali khan
Executive Consultant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

I just returned from spending two weeks in Trinidad and Tobago with a class trip. I stayed in the Normandie Hotel with a group of twenty others. They had recently been doing redoing the area and it is beautiful. I stayed in a room with three other girls. All of us had our own bed. It was designed with a loft. The bottom floor had a large fridge, a queen size bed and ample amount of space to put clothing. There were two closets and a dresser. The bathroom was very clean and organized with multiple towels. Unlike other hotels we had a large amount of shampoos, conditioners and soap. There was also a hairdryer. Upstairs was another dresser, closet and desk as well as three twin beds. The doorway to the left of the bed led to a balcony that overlooked the entrance to the hotel. As we arrived we were given the wifi password and username. It only worked for two people per room, but the people at the front desk were very accommodating in finding another password and following through to make sure that it worked. The pool area was very new and relaxing including having a fountain and steps to walk into the pool. There were about four to six lounge chairs and three tables to hang out in. I was very surprised by how well were were treated especially being a large group of students. Other places I have stayed tended to treat us with less respect because of my age. I learned that management recently changed and they are revamping many parts of the hotel in order to be more accommodating. I was surprised that there were bad reviews because I had been treated amazingly. There is also a grocery store, botanical garden and zoo within walking distance to the hotel. I also had an amazing experience with their tour guides. The company was Island Experience. Our tour guide Tano was aboustely amazing and I would recommend him to anyone.

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mar W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrinidadHiltonAlkhan, Owner at The Normandie Hotel & Conference Centre, responded to this reviewResponded January 16, 2014

Dear Mar,
Our humble gratitude and thanks for giving us the opportunity to host you and your fellow student leaders. We are delighted that you and all your associates enjoyed their stay and experienced genuine hospitality.
We are further elated to read that our housekeeping as well our front office team were able to enhance your experience of the destination .
I have taken the liberty of complimenting Tano of Island Experience ,who are located in Normandie.
Once again we thank you for your very detailed review of us and we hope you ,your families and other associates will return to visit our island again and again.
We wish you a great year ahead.
Best regards,
Ali khan
Executive Consultant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews