We chose Alicia's because some friends had stayed there and appreciated the proximity to the Botanical Gardens.
We arrived fairly late, after 8 pm. The staff was courteous and put us in a room that was clean. There were some lumps in the bed that felt like the sheets hadn't been properly smoothed, but when I went to fix it ... it was a mattress pad wadded up under the sheets. I went to fix that, but since our bed was a double bed and the mattress pad was for a single bed, I just had to remove it. The next day, the pad was gone and had not been replaced by one that fit. We found that odd. Overall, the room was quiet and the bathroom was huge!! Oh, and the internet access was good and the tv actually had Comedy Central, a channel rarely available anywhere!! We liked that.
Breakfast was fine. Well, don't order sausage, but the ham and bacon were good. For being an included breakfast, we thought it was generous. We also ate dinner there one night and it was good, too.
The pool was cool, but refreshing. The hot tub was just warm, but in fairness, there had been a cricket team in the pool just before us and I think they splashed quite a bit of water out.
When we arrived, our credit card was swiped through the machine, and we were credited with the one night we had paid in advance. When we left, they swiped our card again and said the price had changed and we owed more on the room. We tried to get a straight answer, but never quite understood what was going on. We're waiting for our bill to arrive to see what we actually paid, but it did leave us disconcerted.
Another thing they did with the credit card was fill in the numbers left blank by the machine, so they had all the numbers. When questioned, the front desk person said "we do it to everyone," and then showed us all the numbers for everyone staying there. It was a whole folder of receipts with the FULL number of every credit card. (Note to Alicia's ... this policy needs to be changed!!)
- Also Known As:
- Alicia`s Guest House Hotel Port Of Spain
- Alicia's Guest House Trinidad/Port Of Spain