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“A very special place”
Review of The Cotton House

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The Cotton House
Ranked #1 of 2 Hotels in Mustique
Certificate of Excellence
Reviewed October 1, 2008

We returned to The Cotton House for a week in September after spending most of our Honeymoon there in 2006 and vowed to return. Mustique itself is a special place and a must for any traveller seeking the perfect Caribbean getaway without the crowds and trouble. You can only arrive by propeller plane (from Barbados) or boat...When you land at the divine airport - you know you've arrived in a very special place. The Cotton House will come and meet you with cold towels and water (perfect after the long haul flight) and whisk you to the hotel. You are shown to the terrace of The Great Room and offered a drink to help you unwind and soak up the atmosphere. We stayed in a Grenadine Suite for our honeymoon - these are truly amazing. We opted for a Cottage this year - they are very cute and the hotel Manager (Pippa) then kindly upgraded us to a Seaview Room (with plunge pool) as we had stayed before - these rooms are highly recommended and in the old Messel style.

Pool - very tranquil and perfect for a morning dip before the sun reaches your private terrace and you can swim in your own plunge pool (they are a great size).

Breakfast - can be taken in your room (lovely) or on the terrace of The Great Room (very leisurely).

Lunch - either take room service or wander down to the Beach Cafe - the view is stunning. Only slight problem is the birds that are very interested in your food - this is a shame. Great selection of international wines as well

Supper - again, either room service, The Great Room or occasional BBQ/buffet at The Beach House (assuming you don't venture out to Basils or Firefly).

The food at the hotel is not 5*quality, but perfectly acceptable - we did notice the prices had jumped up quite significantly since 2006 and the bills for supper are very expensive for the quality of food. Food at Basils and Firefly is similar in quality and price, so you are fairly restricted.

Spa - is very good and has a great boutique shop. The gym is good as well.

The staff are great and very friendly - you will be all on first name terms within a day or two.

The only method of transport around the island is the infamous Mule - you can hire these directly from the hotel for around $50/day. A must - you can ask the hotel to organise you a picnic that can either be setup by your own butler, or taken with you in your mule - all wrapped up in a large cool box - Lagoon and Macaroni are the beaches to head for.

The Mustique Company host a cocktail party every Monday in The Great Room (or the Beach Restaurant), serving free canapés and champagne. The invite is extended to all villa owners and guests, so this is a great opportunity to meet new friends and you may be fortunate enough to be invited to one of the villas for a long lunch or supper.

As it was low season, we asked if we could have a look at some of the villas. After being let down by the Rental Manager, Pippa managed to pull out all the stops and arranged for the hotel chauffer to take us. A lot of people visit Mustique for the first time (typically as newly weds) and stay in The Cotton House - after falling in love with the place, they often return with friends and take one of the gorgeous villas for a week or two.

Watersports - you can borrow snorkelling equipment form the hotel and there is a diving centre. You can arrange sailing/fishing trips as well..

For those of you who don't truly switch off - there is now free wifi everywhere - it works on the beach, by the pool and all over the hotel...

It doesn't get much better than Mustique and The Cotton House...

  • Stayed: September 2008, traveled as a couple
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2  Thank longjohnsilverLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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144 - 150 of 175 reviews

Reviewed June 7, 2008

We had a great week at The Cotton House. The property is very elegant and comfortable and the staff is very good and well trained. They go out of their way to look after you and add little touches to make your stay even more enjoyable.

We were there at the start of the low season and the hotel was quiet -- which was ideal for us. We were given a better room than we had booked, without asking and without the hotel even mentioning it: it was just done, graciously and thoughtfully. That was typical of the place and its excellent manager, Pippa Ona Williamson.

The beach is beautiful, with good service from the nearby Beach Cafe. There is a scuba diving centre on site, and also kayaks, sailing boats, etc.

The housekeeping is excellent: our room was kept beautifully by a delightful member of staff.

The food is good, but not great; perhaps not surprising for an island like Mustique where all supplies are imported. Breakfast and dinner are served on the airy and elegant verandah: a delightful setting. Thankfully, unlike so many hotels these days (even first class ones), breakfast is ordered from a menu, instead of a buffet.

  • Stayed: June 2008, traveled as a couple
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1  Thank JRLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2008

The hotel itself is pretty standard fare for the level at which it is pitched, and the staff are helpful and professional but perhaps, ahem, on occasion, a little stiff.

Fantastic location and stretch of beach, with some of the best snorkelling in Mustique just off the shoreline.

Do be on your guard at the beach Cafe though. Our party sat down to eat here (after being regular customers for some time) and witnessed birds helping themselves to food from plates destined to go to diners. The wily birds weren't shy, we're talking feet and all in the plate..

OK if the plates were then replaced, but not so. We then watched the staff re-arranging the food on the plate and serving it.

In one example the birds waded into the mayonaisse pecking into the various other condiments, and a member of staff shooed them away, stirred the condiments and served that as well.

As it's bad form to raise an issue on here without bringing it to the establishments attention (how old fashioned), I spoke to one of the staff who had witnessed the event. His response was that we needed water pistols to scare the birds. Hmmm. Not protective nets for the food then!?

We declined to eat there any more after that (drinks only), which is a pity because the location is great.

When you charge a top line rate and are present in a top line resort then expectations are raised. When you then deliver less than average you have a problem.

S.

  • Stayed: April 2008, traveled with family
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44  Thank KirRoyalePlease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2008

On our last stay we found the restaurant a little disappointing. The tiled floor remains (such a pity its not wood) but the Menu and the food have both improved considerably. The waiting staff at the restaurant are OK but nothing like the staff at the Beach Bar/Restaurant who are as good as they come, as is Pippa, who runs the Cotton House superbly; visit while she is still there!

This time we stayed in a room by the beach with a small pool which was nice but the bedroom was not very large and would have been better with less furniture. The use of the other space was not very efficient but that is part of the charm.

Other than the things I mentioned everything else was superb. They are also great at arranging planes, booking restaurants even on different island etc etc

  • Stayed: May 2008, traveled as a couple
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Thank Cantwaitforspring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2008

From moment you arrive you realise you have found something very very special. You are greeted firstly at Barbados airport by a representative from CH who guides you through immagration and customs and then directly to you light aircraft for the 40 minute transfer. On arrival on Mustique another representative of the hotel collects you and takes you to the hotel where waiting to meet you is the GM Pippa.
Pippa and all of the staff make it clear from the offset that whatever requirements you may have they will endeavour to deliver. All members of staff were extremely polite and helpful at all times and virtually all of them called you by name,a nice touch.
The grounds of the hotel are immaculate as are the rooms which are spacious and airy we stayed in a duplex suite with the advantage of your own pool which to be honest you dont really need as although the hotel was full some days there was nobody at all around the main pool.
Food at both resturants was superb with discreet yet top quality service.
Mustique is a great place to explore rent a mule from the hotel and off you go the hotel will deliver your picnic to whichever beach you fancy they will drop you off and collect you from the other resturants on the island in short nothing was a problem well done and thankyou to Pippa and all of her team.

  • Stayed: March 2008, traveled as a couple
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4  Thank rohas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2008

To say that the Cotton House is amazing, is an understatement! My husband and I went here for our honeymoon in late August and had the most incredible experience. The staff could not have been any more helpful and attentive. From the second that they picked us up at the airport we felt so comfortable and pampered. The meals at the Cotton House are very good, but if you want a change i would highly recomend going over to Fireflies. The Cotton House staff will drop you off and pick you up. The whole island communicates with each other and everyone is just so friendly. The sunset at Fireflies is magnificent and the food is excellent.!
We also used the gym and spa at the Cotton House- very nice!
On our last day ( we were going back to St. Vincent to catch a flight to Antigua) there were high winds and they had to close the airport. The Cotton House staff stayed with us the whole time, brought us back and helped us rearrange our travel plans. we had to switch rooms for the additional night- so we got the opportunity to see another room. During our stay we resided in the COUTINOT SEA-FRONT ROOMS which had our own private plunge pool. Only way to go!!!!
For our additional layover night we stayed in one of the cottages. very pretty- but does not even come close to the sea-front rooms.

Overfall- fabulous trip! Highly recommend it to anyone looking to get away to a completly serene and peaceful beach- where no one will bother you!

  • Stayed: August 2007, traveled as a couple
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1  Thank mlmccarthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2007

Located on the beautiful island of Mustique, The Cotton House reigns as the most wonderful respite from reality one can find. Everything is first class. From the powdery white beaches to the selection of pillows one can choose from, nothing is overlooked on this island paradise. My first visit was two years ago and I'm happy to say that this visit even surpassed my previous one. When my husband and I arrived at the hotel, it felt like we were visiting friends. The staff is sensational without being intrusive. It is one of those places where people are always genuine in their happiness.

We were warmly greeted by Simonique who managed our reservations and oversees the front office. Since I was last there, a new general manager was in place. Her name is Pippa and she makes it her personal mission to insure that you have everything you need and want. There is also a newly installed kitchen from Italy, complete with the adorable Giacomo who was there to make sure everything was working as it should. And a new chef, who was making his debut the day after we left.

One afternoon we came back from the beach and stopped in the great house to use the communal computer to discover everyone decorating a newly erected Christmas tree. That night the entire great room was fully decorated for the holidays and twinkled like the stars in the Carribean sky.

If you are looking to kick up your heels and need to listen to techno music, this is not the place for you. But if you enjoy beauty, tranquiility and luxury on the beach, then nothing can beat The Cotton House. While no place is totally perfect, The Cotton House comes pretty damn close. I warn you, however, it is addictive... we plan on going back again next year. Once you find your paradise, it's hard to stay away.

  • Stayed: December 2007, traveled as a couple
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4  Thank acprod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cotton House

Address: PO Box 349 | Mustique Island, Mustique
Location: Caribbean > St. Vincent and the Grenadines > Mustique
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Mustique
Price Range: $946 - $1,960 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Cotton House 5*
Number of rooms: 15
Official Description (provided by the hotel):
Cotton House is as intriguing as it is beautiful. Originally an 18th century sugar plantation hidden away on the private island of Mustique, Lord Glenconner gave it a new lease of life in the early 1970s blending lush tropical beauty with plantation-style elegance and creating an exclusive retreat tailormade for visiting high flyers. Today it is owned by the Mustique Company, who’ve introduced such contemporary ‘must haves’ as a designer spa and infinity-edge pool, the romantic colonial mood remains evident throughout.The resort stands on a picturesque hilltop between the tranquil Caribbean Sea and the windswept Atlantic Ocean. Just 17 charming rooms & suites provide the accommodation dotted throughout the 13 acre grounds and thoughtfully equipped with mini-bars, CD players and private terraces or balconies. Private plunge pools are exciting new additions to eleven of the rooms, whilst a new two-bedroom villa with its own swimming pool and 24 hour butler gives a taste of the island-style living. A perfect hideaway and intimate destination. ... more   less 
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Also Known As:
The Cotton House Hotel Mustique
Cotton Hotel Mustique
The Cotton Hotel
The Cotton House Mustique, St. Vincent And The Grenadines

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