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“Friendliest staff around”

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The New Montrose Hotel
Ranked #4 of 5 Hotels in Kingstown
PA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Friendliest staff around”
Reviewed July 28, 2009

The staff was amazing. They were some of the friendliest people I could have asked for. They went well out of their way to arrange what was needed. Belinda took us on a tour of the Botanical Gardens and Vincent offered to take us along on a day trip with him around the island.

The rooms were nice and clean. The balcony view was amazing along with the view from the top of the restaurant. The AC wasn't too powerful but it did the job. The shower wasn't the hottest but it didn't need to be with temperatures outside and the humidity. I had room 6 which overlooked the sea. Even from the shower, you could look out over the ocean. My coworker had room 11 which only gave him a view of the restaurant entrance so ask for oceanside.

The cost wasn't bad but there are added taxes. I think it was a 10% and then another 15% tax on top of that. I'm pretty sure you'll find that no matter where you stay in St Vincent though. Those taxes were added to the room, food, and the drinks in the restaurant. The food was above average and the bar came in handy. The entire island seemed to go to bed around 9:30 or 10 pm but the restaurant/bar in the hotel stayed open until 11. I'm used to later nights so when they were closing for the night, we'd buy some 6 packs and hang out on the balconies.

The location was convenient for everything we needed. Downtown was only a mile or so away. Campden Park area was just over the hill. The dock area to catch a ferry to Bequia was right down the road as well.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jmctravel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Any
English first
california
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 23, 2006

There were some nice things about the New Montrose; beautiful view of the hills from the top of the hotel. Lovely breezy restaurant. Located near the botanical garden, and not far from town. Free internet. Outstanding clean floors. Nice balconies.
However, right from the start, the management people were not helpful. There were 2 of us, not a couple, but they refused to give us each a key. "Out ot the question", they said.
There were apparently 2 different types of biting insects in the room. We asked to have the room sprayed for insects, but what they used was air freshener. Then, the management told us to spray the insecticide ourselves, which we did.
Whenever we took a shower, hot water took several minutes to arrive. The cold water spigot was installed backwards, so if you think you're turning OFF the hot and cold, you are cranking up the cold. I only made this mistake once.
We had a kitchenette; for the first 2 days, we noticed that even though the oven was off, it was so hot, we could have baked cookies in it. The smell of gas in the room was persistent until we had the gas line turned off. Then, we had to turn the line on every time we used the stove. It was located on the back wall of a lower cupboard, not convenient.
Things in the room were falling apart, like the side of the sink.
One day, I ordered a fish plate from the restaurant. Chicken came, but when I called to get the fish, their response was "well, why did you eat the chicken?" I felt that I had to make excuses, when it was their mistake.
The charges for the phone included a number of calls that didn't go through. I had to pay for them anyway.
When we paid the bill, they did a fancy calculation. The room rate, quoted in US dollars, was converted to local currency using one rate, then converted back to US dollars using a different rate. Needless to say, this increased the price.

  • Liked — Leaving it and going to Bequia
  • Disliked — darkness of room, air conditioning, insects in room, gas smell
  • Stayed July 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank coumanouye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The New Montrose Hotel

Property: The New Montrose Hotel
Address: Kingstown, St. Vincent
Location: Caribbean > St. Vincent and the Grenadines > St. Vincent > Kingstown
Amenities:
Beach Business Center with Internet Access Free Breakfast Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Kingstown
Price Range (Based on Average Rates): $
Hotel Class:2 star — The New Montrose Hotel 2*
Number of rooms: 25
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Also Known As:
The New Montrose Hotel St. Vincent/Kingstown

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