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“Obviously trying but so much to do”

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Bird Rock Beach Hotel
Ranked #6 of 6 Hotels in Basseterre
Reviewed March 23, 2014

Just a quick stop between flights, fortuitously as it turned out. The hotel has obviously been neglected for years and in spite of an obvious attempt to brighten the place (new paintwork and works to the gardens) there is the scent of decay amongst the bouganvilla ! Now outdated, and only able to offer the most basic of hotel comforts (apart from lovely smiley people at reception) I guess that only scuba divers or those planning to be off site all day, will find this location meeting their needs.

Room Tip: Ask for a 1st floor room with a basin that has a plug! Bring your own food and drinks.
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  • Stayed: March 2014, traveled with friends
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2  Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 - 73 of 162 reviews

Reviewed March 14, 2014

This hotel could be so much better if the owners put some money into it. Lof things falling apart
and needing updating. The hotel is on such a beautiful location, great dive centre on site and the staff are all wonderful! 2nd floor studio rooms with kitchens are functional and clean. The beds and pillows are horrible and we tried beds in 2 different rooms. Having a good nights rest after a busy diving and sight-seeing day is very important to me and I sure didn't get it here. Would likely not stay at this hotel again unless some improvements made, although would sure use the dive centre again.

  • Stayed: March 2014, traveled as a couple
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2  Thank lynda6688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2014

We chose Bird Rock for a couple of days relaxation at the end of a 3 week holiday travelling around Antigua, St Kitts and Nevis. The hotel suited us as it is in a beautiful location and our top floor studio unit with good balcony looking out to sea was spacious and had a ‘kitchenette’. The pool is lovely, large and very clean and the grounds are nicely kept. There were very few other guests so it was certainly peaceful.
We enjoyed our 2 nights but, unfortunately, our overall impression was that this hotel is failing. The staff are good and the whole place is clean but it is obvious that routine maintenance isn’t being carried out; paint is peeling badly, the rooms are getting somewhat tired and some equipment isn’t working properly. The areas that were not open (eg the pool bar, Diana’s restaurant) were messy. We ate in the restaurant on the first evening (we were the only diners) and, frankly, the food was terrible.
We did enjoy our stay and knew that this was a ‘basic’ place before we arrived so were not disappointed. However, there is the potential for this to be an excellent simple hotel in a fabulous location and we hope it is rescued before it is too late.

Room Tip: Worth getting a studio on the second floor for great views and bringing in food.
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  • Stayed: February 2014, traveled as a couple
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1  Thank SVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2014 via mobile

We made a booking via email and when we arrived at the hotel they were fully booked. At least they had arranged for us to stay at another hotel ( ocean terrace inn) at no additional charge so the only inconvenience was a trip across town and the disappointment of not seeing the hotel we had booked.

Stayed: March 2014, traveled as a couple
1  Thank Tegan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2014

I've read the other reviews that have been written on this resort. I would like to add that the service here is very good. It is locally owned, small and caters to couples or families who want to relax. You really have to work at being stressed at the Bird Rock.

I give it a 3 star rating as a relative mark. We have stayed in many hotels/resorts and I would not hesitate to recommend this hotel as long as people understand that it is not an all-inclusive offering a 5-star lifestyle.

We only had one issue during our 7 day stay that had nothing to do with the hotel. Our car rental company phoned the hotel on the morning of our rental to inform them, not us, that there was no car for us in spite of pre-booking and using a credit card to guarantee the reservation . One of the young ladies at the front desk, Uma, got on the phone and found a vehicle for us. What could have been a bad experience was turned into a positive one.

As pointed out in some of the other postings this hotel is close to town (20 minute walk) but a bit off the beaten track. So you may want to, at some point, rent a car or a scooter to see the sights. We took a taxi into town on one occasion but walked on another. It is within walking distance (10-15 minutes) of grocery stores and a bakery. Some people booked a guide to drive them around.

Finally the gentleman who is the grounds keeper/gardener takes a great deal of pride in his work. Grounds are nicely kept up although some of the buildings are a bit worn.

Room Tip: We had a room on the front side facing the Caribbean and the view was, well, you have to see it to a...
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  • Stayed: February 2014, traveled as a couple
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4  Thank sherrhom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2014

I was travelling with my husband and young children, so we chose to stay at a different resort with lots of kids activities etc… but I did all of my diving at Bird Rock (hubby doesn't dive) and it is easily one of the best dive operations in the Caribbean. Tony is an AMAZING Dive Instructor. Very thorough daily dive plans, etc.. and gorgeous dive sites. Super knowledgable and really nice. If you're travelling to St. Kitts, highly recommend the dive team at Bird Rock - you won't be disappointed.

  • Stayed: February 2014, traveled with family
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Thank kjacquelinep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014

The location is great and the view from the second floor balcony is excellent. We loved sitting out in the morning, drinking our coffee and watching the cruise ships dock. Also good for watching sunsets over the Caribbean. The accommodations are very basic with mismatched furniture, but we looked at this as a cottage. On arrival our AC and TV did not work and there was no hot water. The staff come out very promptly to fix items. The staff is friendly and very helpful. The TV gets about 5 channels and is something from my parent's time. The place definately needs some TLC as our room had not been renovated for some time (although the fridge and stove appeared to be new).
We never went for dinner as the dining room in the evenings was always empty. We did have snacks at the beach bar and they were OK. We enjoyed our stay as the resort is small and we met people that we chummed with and went out for dinner. The resort is a bit isolated and required a cab ride for the nice beaches and restaurants.
If you look at this as a rustic cottage, you will not be disappointed.

Room Tip: Request a room on the second floor -- they all have balconies and the view is excellent. Get a kitc...
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  • Stayed: February 2014, traveled as a couple
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1  Thank BEA W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bird Rock Beach Hotel

Address: Pelican Mall, Basseterre, St. Kitts
Location: Caribbean > St. Kitts and Nevis > St. Kitts > Basseterre
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #6 of 6 Hotels in Basseterre
Price Range: $82 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Bird Rock Beach Hotel 2.5*
Number of rooms: 46
Official Description (provided by the hotel):
Located in a secluded cove overlooking the Caribbean Sea, Bird Rock Beach Hotel captivates you with its tranquil setting and its warm hospitality. Guests have access to a wide variety of water based activities including swimming, kayaking, snorkeling and scuba diving. There are three restaurants including Rocky’s Beach Bar & Grill. The hotel’s 46 air-conditioned rooms are tastefully furnished and include a king-size bed or two queen-size beds, full bathrooms, cable TV, and private balconies with spectacular views of the Caribbean Sea. Kids 11 and under say free when sharing with adults. Dive St Kitts, the island’s premier dive operation, is located at the base of the hotel. The private harbor shelters the 32' twin 200HP monohull and is perfectly located on one of the best, easy access, shore dives on the Caribbean side of St Kitts. ... more   less 
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Also Known As:
Bird Rock Beach Resort
Bird Rock Beach Basseterre
Bird Rock Beach Hotel St. Kitts/Basseterre

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