Everything here was pretty fantastic. It was laid back, the staff was friendly and helpful. The only annoyance I had was that I checked out early (because I was bored on Cayman Brac) and they refused to give _any_ of my money back.
So, I paid the full ~$1,200 (which would have been for a 7-night stay) for a 3-night stay. That was, well, a little frustrating (to say the least).
So, why the four stars anyways? I still gave them four stars because, in terms of experience, friendliness, etc., they were great. And, I wouldn't guess that most people would have my same experience.
They would have gotten five stars, and would have had the opportunity to have my business again had they been at least - a little - lenient with early checkout. I had to hold myself back from giving them one of those ranting, one-start reviews (because losing ~$600 because of lack of leniency is frustrating).
In conclusion, I will definitely not stay here again, and none of my friends will stay here again either (if I can help it). Good customer service, that's what brings people back. I'm not coming back. I probably would have come back here for many years to come for SCUBA adventures were it not for this complete lack of leniency on early checkout. Oh well, they have lost my business.
- Official Description (provided by the hotel):
- "Laid Back on the Brac" is our trademark. Carib Sands Beach Resort a vacationer's dream, safe, quiet, relaxing and welcoming surroundings are all here. The only thing that is missing is you! Direct flights from Miami on Saturday's get you here by 1:00 p.m. so you have the rest of the day to lay around the pool, beachcomb, swing in a hammock, or sit out on your patio, enjoy a good book or choose to have a massage in your own condo or out on the second floor of the dock. So pack up the family, or your favorite person and come on down to the greatest piece of paradise on Cayman Brac. ... more less
- Also Known As:
- Carib Sands Beach Resort Cayman Brac, Cayman Islands